This is an extrembly comfortable hotel in a very convenient location in Irkutsk. But apparently the Marriott chain is still trying to squeeze Internet fees out of customers, a practice that is increasingly unacceptable. Not only did they want to charge a steep fee for Intnet, they officially charged a fee PER DEVICE. My partner and I have 5 devices between us, each of which is more convenient for different tasks. So our choice was to either pay an outrageous amount in fees or to suffer senseless inconvenience. We complained, and they fortunately dropped the fees altogether for us. So I'll give the management credit for good customer relations, though the chain should be ashamed for trying to get away with a practice so ridiculous they'll drop it if you complain. In the future I'll just avoid Marriott until they enter the modern world.
- Official Description (provided by the hotel):
- Courtyard by Marriott Irkutsk is the only hotel in the Irkutsk region representing the greatest international hotel chain Marriott International. With beautifully appointed accommodation, outstanding service and warm Siberian welcome, the hotel provides a relaxed home away from home for both business and leisure travelers. You'll be delighted with our picture-perfect hotel location in the city center. We're also only 40 miles away from the UNESCO heritage site Lake Baikal, the largest freshwater lake in the world. Our 208 spacious hotel rooms and suites offer deluxe bedding, well-lit workspaces, mini-refrigerators, irons and ironing boards, air-conditioners, satellite TV and high-speed Internet access. Our guests also can use the hotel fitness area, business center and buy basic necessaries at 24-hour minimarket. Visit on-site restaurant “Mesto Vstrechi to try Baikal delicacies and enjoy the relaxing atmosphere in 24-hour Cedar Bar with a cup of fresh coffee or over a glass of wine. ... more less
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