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Ost-West Club Hotel
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Reviews (65)
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Reviewed September 27, 2012

I give it 2 points given it's a Russian provincial hotel. Otherwise it would be a 1.

+++
+ Located close to the river Volga embankment
+ Cheap, especially the large rooms they call 'lux'
+ Rooms have been recently renovated, but see my '---' points
+ wifi
+ 'Biscuit' restaurant is on the first floor, which is probably good - at least it looks like a restaurant

---
- The rooms are not well kept. The paint comes off, the wallpaper comes off, etc
- The bathrooms are so cheap and ugly you don't want to use them, especially the dirty bath curtain
- The towels are smelly, small and thin
- All you get in a bathroom is just two sachets: one shampoo and one shower gel. If you are on a business trip and travelling light without the bath gel you are stuck
- Bed linen was shorter than the bed o_O
- Breakfasts are served in a greasy room with armchairs which pretend to be trendy, the choice of food is very poor
- The entrance to the hotel doesn't look like a hotel entrance at all - more like a back door of an office building

My advice - don't go there and choose carefully

Stayed: September 2012, traveled on business
7  Thank DmitryV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

We had to use the facilities and needed some help on a recent visit to Samara, the staff at the hotel were very courteous and helpful. We stayed for coffee and later some drinks. I would recommend this hotel simply for its staff.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank SharkyAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2011

I stayed Novemebr/ DEcember 2011 for 2 weeks on business.
The reception is clean with helpful staff. My room was on the 2nd floor. The rrom was very large and had a window straight onto the street so I couldnt open the curtains much. The room had a double bed and then some very basic furniture (desk, fridge, closet) which didnt fill the space but was comfortable enough. The bathroom, although clean had strong smells both from the toilet water and the tap water, so you needed to run the tap for some time before the smell receeded. No plugs made baths and shaving an adventure.
Due to the size of teh rooms and the terrible noise insulation they rooms amplify any sounds to a large extent. So when they hve party in the restauarnt below it sounds louder than the party. Not such a problem but after the party (11PM) they then dragged furniture about the tiled floor which again echoed loudly through my room making sleep impossible.
The rooms are not so expensive and breakfast is fine for the inclusive price. The free wifi is very slow.
The restaurnt is quite expensive and does not allow payment to be put on the rooms. And although the hotel accepts Amex the restaurnt does not which is strange.
All in all a simple hotel that would not take much to bring up to standard but at present lacks some basics.

Room Tip: Get the third floor
  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BigEdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: May 2018, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2018
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  • Stayed: November 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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