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Reviews (374)
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24 - 29 of 374 reviews
Reviewed January 3, 2013

Literally, in my life, I have never had a hotel experience as bad as this one...and I stay in hotels over 150+ nights a year...they should make a movie about how bad this hotel is...
Part of a contingent of people staying here this past week (and over New Year's), there are upwards of 60 people in our group and not one person has been happy...and our travelers are all seasoned people, used to Russia and Russian ways.
The food: absolutely horrendous, and I am in Russia all the time and recognize Russian standards are different than western standards. Service is obviously non-existent: every night we have had a challenge to get anything good, nutritious or even at a reasonable delivery time. Over two hours for soup etc...not sure what the "reviews" were eating on previous posts, but they weren't eating here...
The hotel staff: I feel terrible for the front desk staff...they appear brow beaten and under-manned... but utterly incapable of handling any situation.
Property: property itself is fine, some rooms are okay, some are terrible. Some have mysterious smells or are missing most furniture. Showers were apparently the only bright spot: very strong and no problems reported.
Anyway, I could go on , and on, but please, please, please...don't listen to the phony reviews: if you value anything about a hotel except for a bed/shower and location, DO NOT come here. I have no idea what hotel in town is better ( i heard the Tan Complex is worse) but i would rather sleep in a Gulag than ever come anywhere near this place. Please email me if you need a reference on this hotel: but save yourself the trouble....book elsewhere.

  • Stayed: January 2013, traveled on business
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1  Thank WT43T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Typically "European" style hotel nestled in a pine forest close to many amenities. This hotel is located on the south west edge of the city and approx 20 mins to the downtown core. Restaurant is "hit or miss" with service which means sometimes you get your order in 10 minutes, sometimes an hour. The food is very good however. The lobby bar is very nice but again, service is a little slow.
The room I had was small but comfortable with bedding that might need to be updated. There are rooms that are supposedly updated and a little less like grandma's spare room. Very disappointed that the gym and pool were closed.
Overall, the President Hotel is a nice hotel and from what I was told, probably the nicest in town.

Room Tip: Ask for an updated room
  • Stayed: January 2013, traveled on business
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1  Thank PhillyHD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

I have only been to this hotel for dinner. The menu included some russian dishes but mostly was international cuisine. Everything we tried was really tasty, the tastes extremely balanced and you could tell that it had been cooked by an experienced and well trained chef, i was positively surprised from the quality of the ingredients. Everything we had ordered was prepared at the moment, no precooked dishes here ! Prices average but excellent price - quality . The only problem was that the menu was only written in russian, which none of us could understand, but thanks to a very helpful waiter, who was speaking minimum english, we managed to order..

  • Stayed: August 2012, traveled as a couple
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Thank victoriatze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

Going to write a positive review. Everything seems to be good - an interesting location in real pinewood, a modern building, clean, albeit small in size room. Completely spoil the impression that I was awakened at 9 am (7:00 am Moscow time) by the sounds of punches from above. This is too much.

  • Stayed: August 2012, traveled on business
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1  Thank easy43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

The hotel was built in the mid 90th and for those times in Russia it was very good despite an awful exterior design. But now it is really outdated. No free wi-fi internet in the rooms, only in the lobby bar. This is inconvenient. The double room itself is quite good especially if it has a view on a surrounding forest. But the bathroom reminded me a soviet era. The staff seems to be good but that's not enough for me to stay here once more.

Room Tip: Ask the room with a view on the forest which is on the back side of the hotel
  • Stayed: April 2011, traveled on business
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2  Thank Zoloto70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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