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Reviewed September 21, 2015 via mobile

I stayed at this hotel while I was visiting the region on business from the 22 no to the 25th September. A hotel I have visited on more than one occasion.

Let's start with the positives:
Clean but basic rooms. Make sure you ask for a room with a double bed as some rooms only offer single beds.
Internet speed has improved sufficient for a business user.
Very good room rates especially for a western traveller.

Now the negatives.
Check in is slow.
Breakfast offering is terrible. Needs improving.

The hotel is well positioned for restaurants. Just around the corner on the main road you will find some good quality restaurants so you will not starve.

Overall an OK hotel. Just don't expect too much.

Date of stay: September 2015
Trip type: Traveled on business
Thank leedarrenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Анастасия Г, Менеджер по обслуживанию клиентов at Amaks Tourist Hotel, responded to this reviewResponded November 18, 2015

Dear Lee Darren!
Thank you very much for your opinion which we received. We will do our best to improve quality of our service at the reception and in the restaurant. Please, note that we provide training for our staff.
If we can be of any assistance, please, do not hesitate to contact us.
We are looking forward to seeing you soon in our hotel.
Respectfully
Anastasia Galiaskarova
Head of marketing & sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2015

Outside view looks great. Check-in was OK but only Russian was spoken. The corridors are dark and the light comes on when you walk. Two times, I got bumped into the vacuum cleaner kept on the corridor.
Breakfast was local standard and no specific requests entertained even a bread slice and a fried egg!!!

It is ok for a very short stay. Bed width is extremely small and never fit in for oversea people!

The elevator or lift is unimaginably small and can take only two people without luggage at a time.

Nothing wonderful about stay. Beware of long waiting hours during dinner time!

Room tip: odd numbered room will have garden view
Date of stay: July 2015
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank ThiruJeeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Анастасия Г, Менеджер по обслуживанию клиентов at Amaks Tourist Hotel, responded to this reviewResponded August 26, 2015

Dear Sir
Thank you very much for your opinion which we have recently received. We will do our best to improve quality of our service at the reception and in the restaurant. In our hotel You can choose between various types of rooms. For example You can book “Business” with king-size bed and personal hygiene means. If we can be of any assistance, please, do not hesitate to contact us by email ufa-manager@amaks-hotels.ru. We are looking forward to seeing you soon in our hotel.
Respectfully
head of marketing & sales Anastasia G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2014

To begin with , this is highly overpriced hotel. 4600 rub. for a room (sorry business room) and they even don't give you a bottle of water. Long queue at reception desk (only one attendant), poor service at restaurant. Better choose hotel for 2000 rub, at least you won't be dissapointed

Date of stay: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ирина М, Управляющий at Amaks Tourist Hotel, responded to this reviewResponded December 8, 2014

Dear Sir
Thank you very much for your opinion which we have recently received. We will do our best to improve quality of our service at the reception and in the restaurant. It is true that we don’t have free bottle water in the rooms, mini bar is at extra charge. We have hot & cold water dispenses at the floors in the guestroom stock.
If we can be of any assistance, please, do not hesitate to contact us.
We are looking forward to seeing you soon in our hotel.
Respectfully
general manage Marunich Irina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2014

Its always good when your hotel is in the centre of the city and you have a language problem. I stayed in Amaks and thanks to the friendly staff I could easily go where I needed to go . I stayed in a Business class room which I think was worth its money.The restaurant was exceptionally good seeing the fact I could get all the European Kitchen for my appetite . In the evening the club was a good plus before going to sleep. I went there once and regretted why only the last day. UFA is a beautiful city and Amaks made the stay pleasurable ! Only minus if I could count would be young waitors who were a bit inexperienced ! Otherwise 8 out of 10 !

Date of stay: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jeshnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ирина М, Управляющий at Amaks Tourist Hotel, responded to this reviewResponded November 17, 2014

Dear Sir
Thank you very much for your opinion which we have recently received.
We are glad that you remained pleased with the quality of service. It goes without saying that we do our best to make our guests comfortable. We agree that we have inexperienced waiters. Please, note that we provide training for our staff.
If we can be of any assistance, please, do not hesitate to contact us.
We are looking forward to seeing you soon in our hotel.

Respectfully general manage Marunich Irina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2014

very typical "Tourist" old style hotel
at breakfast morning porrige is overcooked, sound-transparent walls, sauna meets guests with a wide range condomes proposal, a bed is not served regularly, absence of cleaning in halls.
autogare is located nearby...
it is up to you to stay there for a business trip.... not for me anymore.

Date of stay: July 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank vladvol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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