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11 - 16 of 590 reviews
Reviewed June 4, 2017 via mobile

This was the first stop of my little tour of Russia. It is a great hotel, in particular the staff are lovely, helpful, happy and caring. It is a little out of town so a bus ride is needed. Reception telephoned me an hour after I got the bus just to make sure I'd got into town ok. Good food, good bed, great surroundings nice and clean.

Date of stay: May 2017
Trip type: Traveled solo
Thank E7177RJmichaelc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton_Perm, Управляющий at Four Elements Hotels Perm, responded to this reviewResponded June 5, 2017

Dear guest!

Thank you so much for your review, hope it will be helpfull for all tripadvisor users. Looking for to see you soon again.

Best regards,
Ksenia Tsypushtanova
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2017

Nice hotel. Clean, modern, everything you would expect from budget Hilton. The beds however had a massive dip in the centre. It was just me, all our party had the same thing. I have a bad back and mattresses like this don't help. Shame as everything else was ok. Great restaurant!

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Jon b
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton_Perm, Управляющий at Four Elements Hotels Perm, responded to this reviewResponded May 24, 2017

Dear Jon,
Please, accept our apologies for the inconvenience with the mattress. We have checked the mattress in your room - the mattress base does not have a dip in the middle, just one side of it was slightly softer that another, this situation is easily corrected by the regulators on the both sides of the mattress. We will definitely take into account your preferences upon your next arrival and will try to offer you a harder mattress, as we have two types of it at our Property.

Best regards,
Kseniya Tsypushtanova
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2017

Well located comfortable hotel near fitness center. Very good restaurant,good service and menu. Fast Internet connection thoughout the hotel. Perfectly trained staff. Free drink on arrival. 20 mins taxi ride to the airport

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank natalieukg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton_Perm, Управляющий at Four Elements Hotels Perm, responded to this reviewResponded May 22, 2017

Dear guest!

Thank you so much for your review, hope it will be helpfull for all tripadvisor users. Looking for to see you soon again.

Best regards,
Ksenia Tsypushtanova
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2017

Very polite stuff. Clean rooms with good sound isolation. Near the hotel there is a bank where you can exchange money. Across the street you have 24/7 supermarket and also you have big shopping center 3 min from hotel by walk.

Date of stay: December 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Nikola R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hilton_Perm, Управляющий at Four Elements Hotels Perm, responded to this reviewResponded January 9, 2017

Dear guest (Nikola R),
Thank you for choosing Hilton Garden Inn Perm.
We are glad to know that you liked our rooms, location and what is more important our staff. We really appreciate your opinion and will try to do our best!
We are looking forward to seeing you soon.
Kind regards,
Kseniya Tsypushtanova
General Manager
Hilton Garden Inn Perm

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2016

The front desk and restaurant staff were very friendly throughout our stay and so willing to help us. I would particularly like to thank front desk trainee Stepan.

The hotel treats Diamond members well: we received two complimentary drinks vouchers (free glass of house wine or beer in Karin restaurant), a welcome gift (green apples and 2 bottles of Valser sparkling water) and a welcome letter from the GM. The welcome letter explains that the hotel offers complimentary room upgrades where available (which is more generous than the standard Hilton Garden Inn treatment of Diamond members).

Hilton HHonors members receive a 15% discount on food and beverage spending at Karin restaurant/lounge bar and on room service (which is available from 5 to 11pm).

The breakfast buffet is available in Karin restaurant between 6-10am (weekdays) and 7-11am (weekends). In addition to the buffet, it was possible to order a number of dishes: eggs (omelette/fried/scrambled/poached/boiled), French toast, pancakes and waffles.

There is a gym (open 24/7) on the 3rd floor, a self-service laundry room on the 4th floor (free of charge, with complimentary washing powder available as well) and a Turkish hammam.

The hotel is not located in the city centre. It takes around 15-20 mins by car/tram (6 km) to get to Gorodskaya Esplanada in the city centre, and around 10 mins by car (4 km) to the main railway station (Perm-2).

Date of stay: September 2016
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Voyage_harbours
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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