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“One of the best places to stay in Perm” 4 of 5 bubbles
Review of Hilton Garden Inn Perm

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Hilton Garden Inn Perm
Ranked #1 of 24 Hotels in Perm
Certificate of Excellence
Moscow, Russia
Level Contributor
329 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“One of the best places to stay in Perm”
4 of 5 bubbles Reviewed September 18, 2013

The idea to visit Perm was born out of the idea to see Kungur Ice Cave (about 100 km from Perm) and we were lucky enough to book a room in Perm's Hilton with 50% discount. The place is classy: everithing is new and shiny, room was big, clean and comfortable, stuff - very hospitable and helpful, breakfast - extremely good, free shuttle bus to the airport - always a plus to the hotel! But a fly in the ointment - the location of the hotel isn't the best, it's quite far from the city center and I don't really like to use old USSR-time buses:-)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kirilldu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
    267
    164
    38
    3
    7
See reviews for
22
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364
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

Friendly staff, city facilities around the hotel (shops, pool). Though shops are quite simple but anyway they are not bad. Taxi takes you from the hotel to the center in 15 minutes max. In general all was just good.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Ilgar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SvetlanaNekhaeva, Guest Relations Manager at Hilton Garden Inn Perm, responded to this review, September 25, 2013
Dear Ilgar Agaguseinovich,

I would like to thank you on behalf of the Hilton Garden Inn Perm for your good words regarding our hotel, this is very important for us and our staff. We are higly appreciate your loyalty.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

If you will have any questions and comment, please do not hesitate to contact me directly.

Svetlana Nekhaeva
Rooms Division Manager
Hilton Garden Inn Perm
Svetlana.Nekhaeva@hilton.com
8 342 2276787
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
527 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

Recently stayed at this Hilton while on business. It is nicely located about halfway between the airport and the city center, and has a small shopping mall next door. The room was very nice and equal to a 4-star hotel in the US. The bathroom was fine and the wireless internet speed was good. There is a restaurant in the hotel - the breakfast buffet isn't included in the price of the hotel, but was worth the cost for its quality and convenience.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SvetlanaNekhaeva, Guest Relations Manager at Hilton Garden Inn Perm, responded to this review, September 17, 2013
Dear Mr. Tom H,

I would like to thank you for your answer, for your good words regarding our hotel and those points that you gave us for your stay, this is very important for us and for our team.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

Sincerely,

Svetlana Nekhaeva
Rooms Division Manager
Hilton Garden Inn Perm
Svetlana.Nekhaeva@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yekaterinburg, Russia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 17, 2013

The rooms are clean and comfortable.
Location is bit awkward, away from city center but nearer to airport.
Free WIFI but had problem tuning my MAC, it took more than 12 hrs to IT personal to fix the problem. Hence service average.
Good breakfast, choice for vegetarian
Open parking, not secured, so if you travel buy your car will face some problem.
Small lobby

Room Tip: Room facing parking are bit quiter!
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank m k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SvetlanaNekhaeva, Front Office Manager at Hilton Garden Inn Perm, responded to this review, July 18, 2013
Dear M K,

I would like to thank you on behalf of the Hilton Garden Inn Perm for taking the time and consideration to complete our email survey.
Your scores and comments are very meaningful to our team, and help to bolster our spirit of hospitality.

Please let me answer your comment on part about parking, let me inform you that we do have a Secured Parking and we are sorry that we didn't told you about that during your stay.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

Sincerely,

Svetlana Nekhaeva
Rooms Division Manager
Hilton Garden Inn Perm
Svetlana.Nekhaeva@hilton.com
8 342 2276787
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walberswick, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

This is my second visit to Perm inside a month, both times staying at the Hilton Garden Hotel. This Hilton Garden is on a par to many I have stayed at in the USA. The rooms are clean and comfortable. There is free wifi and a desk area if you want to work. We stayed during a music festival and if you get a chance you should take in a concert while in Perm. The staff at the Hilton Garden cannot do enough to please while not being intrusive. There are many English speaking staff in the restaurant making ordering food quite simple

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jonward098765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SvetlanaNekhaeva, Guest Relations Manager at Hilton Garden Inn Perm, responded to this review, June 2, 2013
Dear Mr. Ward

On behalf of the Hilton Garden Inn Perm, thank you for sharing your feedback from your stay with us. Your scores are very meaningful to our team, and help to bolster our spirit of hospitality.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

We look forward to welcoming you at the Hilton Garden Inn Perm again.

Thank you one more time!

Sincerely,

Svetlana Nekhaeva
Rooms Division Manager
Hilton Garden Inn Perm
Svetlana.Nekhaeva@hilton.com
8 342 2276787
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 2, 2013

For Perm... excellent hotel. Great bed and quiet guaranteeing a good night sleep, excellent service for Russia, good location close to airport. Restaurant open 24 hours with high quality food. I recommend this for a biz traveler.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jyrgen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NadyaVershinina, Public Relations Manager at Hilton Garden Inn Perm, responded to this review, May 14, 2013
Dear Jyrgen L,

I would like to thank you on behalf of the Hilton Garden Inn Perm for taking the time and writing you response. Your opinion is very meaningful to our team, and help to bolster our spirit of hospitality.

If you have any specific feedback, or if any of our team members stood out during your experience, please contact me directly. I would love to hear your comments, and have the opportunity to recognize any individuals who impacted your stay positively.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

Sincerely,

Nadezhda Vershinina
Marketing Manager
Hilton Garden Inn Perm
Nadezhda.Vershinina@hgip.com
8 342 2276787
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leipzig, Germany
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

Friendly staff welcomes you at check-in, which is quite fast for Russian standards. Rooms are clean and have free Wifi. Rooms facing to the street are a bit noisy, it is calmer to the rear.
Mc Donalds and a medium size shopping centre with a small food court are next doors. Time to city centre is about 20 minutres by bus or 1.15 hours by foot

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank airtraveller-world
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SvetlanaN726, Guest Relations Manager at Hilton Garden Inn Perm, responded to this review, April 9, 2013
Dear airtraveller-world,

I would like to thank you on behalf of the Hilton Garden Inn Perm for taking the time and consideration to complete our email survey.
Your scores are very meaningful to our team, and help to bolster our spirit of hospitality.

If you have any specific feedback, or if any of our team members stood out during your experience, please contact me directly. I would love to hear your comments, and have the opportunity to recognize any individuals who impacted your stay positively.

We realize you have many choices when you travel, and we are proud you chose to spend your time with Hilton. We truly look forward to serving you again in the future.

Sincerely,

Svetlana Nekhaeva
Rooms Division Manager
Hilton Garden Inn Perm
Svetlana.Nekhaeva@hilton.com
8 342 2276787
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Perm

Property: Hilton Garden Inn Perm
Address: Mira St., 45 B, Perm 614022, Russia
Phone Number:
Location: Russia > Volga District > Perm Krai > Permsky District > Perm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
Ranked #1 of 24 Hotels in Perm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Perm 4*
Number of rooms: 99
Official Description (provided by the hotel):
Hilton Garden Inn Perm - единственный отель в Перми, представляющий международную сеть отелей The Hilton Worldwide. Среди всех гостиниц Перми он первым подтвердил статус 4* и стал примером предоставления сервиса подобного уровня и качества.Удобное местоположение отеля позволяет не только одновременно находится в 10 минутах от центра города и в 15 минутах от международного аэропорта Большое Савино, но и иметь «под рукой» все необходимое для активной жизни. Рядом с гостиницей крупнейший в регионе спорткомплекс «Олимпия», 5-ти зальный мультиплекс «Киномакс», развлекательный центр «Планета Боулинг» и торгово-развлекательный комплекс «Столица».Все номера отеля соответствуют стандартам мирового бренда и созданы для того, чтобы сделать Ваш отдых максимально комфортным. ... more   less 
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