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“class without the stiffness”
4 of 5 bubbles Review of Nevsky Forum Hotel

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Nevsky Forum Hotel
Ranked #14 of 333 Hotels in St. Petersburg
Certificate of Excellence
Gent
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“class without the stiffness”
4 of 5 bubbles Reviewed July 17, 2013

The Nevsky Forum hotel is a great hotel, simple as that.

The staff loves to help you out with any sort of question you’ve got, from organizing tickets to point out some hot spots in town. Besides that this hotel really wants to give you a threat, from free drinks, free wifi to free pancakes (on Thursday). Staff is young and speak English fluently.

The location is on the famous Nevsky Prospekt, just a few minutes from the Moscow Station (station from which you’ll arrive taking the train from Moscow). But as busy this Champs-Élysées of St Petersburg might be, inside you hardly hear anything.
Rooms are bright, breakfast is nicely done (you have a buffet plus an assortment of extra’s -from Panini, to pancakes over fruit salads, …)

I really can’t write anything negative, just because all the things you expect from a hotel are provided: helpful staff, nice rooms, tasty breakfast, good location and all of that with the class and service of a 4 star hotel but without the stiffness one might expect. Therefore I can recommend this hotel both for business and leisure. It’s a good oase in this fantastic city filled with art, theatre, ballet and a vibrant population.

If you decide to spent some time in St-Petersburg, this hotel can provide you with a good service and one of the nicest staffs I ever encountered.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank benjaminv816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 16, 2013 via mobile

Outstanding , simple, friendly, clean, very much an joyed our stay
Very good overall not ostentatious clean good beds excellent helpful and very friendly staff centrally located, I would certainly stay here again

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mazen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochav Yair Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

We stayed in this wonderful hotel 6 nights. The hotel is located right in the center of Nevsky Prospect, very very convenient. The staff at the front desk and at the rest of the hotel was excellent, all of them were very helpfult, but we would like to mention especially Alfia, ( from the front desk) who went out of her way to surprize us in a very special way. This vacation in St. Peterburg will be remembered by us as a special one.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sh0shke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this review, July 15, 2013
Dear sh0shke,

Thank you for your positive review of Nevsky Forum Hotel!

Thank you so much for your high appraisal of our staff job!
We are really glad that we managed to make this night special for you so far from home.

We do hope to welcome you and your friends here at Nevsky Forum again in the future!

Sincerely yours,
Julia Dolgova,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 13, 2013

We are 2 couples from Paris who would like to discover the famous white nights of Saint Petersburg during the period of 21-24 June 2013. We booked the Forum Nevsky Hotel by chance but it turns out to be a very nice surprise in the following ways:

(1) excellent service even before check in
Since we had only a few days, I solicited much information and help from the hotel. Every time, I got a reply very quickly with detailed and clear reply. What was more, the staff members took initiatives to give comments and recommendations to ensure that the planning could be done as efficiently as possible.

(2) rooms are all renovated with modern comfortable design. A nice buffet breakfast with hot meals is included in the price - giving a very satisfactory price-quality ratio. Location is very convenient and safe making day and evening visits a pleasure

(3) professional staff with detailed attention
Whether it is for airport pickup, check in, program planning, restaurants recommendations, inquiry of all sorts, we were impressed by the knowledgeable and well-mannered staff. We felt that they took client service quality as a personal commitment and pleasure. I could only remember 2 names,Julia and Alfia, who had serviced us remarkably at the reception but indeed we were very happy with all other staff members.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this review, July 24, 2013
Dear Becky B,

Thank you so much for your high appraisal of our work!
It is even more valuable that you've found time and possibility to share your impressions here also.
It was really very pleasant to welcome you at Nevsky Forum with your friends, and we do hope to see you all here again and again!

Best wishes,
Julia Dolgova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
7 reviews
4 hotel reviews
4 of 5 bubbles Reviewed July 10, 2013

I stayed at this charming hotel for 4 nights. What I want to tell as the 1st is the best location, where is close to metro station and the center of Nevsky prospect. It was convenient to visit to anywhere and also take any foods. Indeed, there were so many international restaurants, cafes, and bars. The room was also clean and comfortable with enough space. The front staff was also very kind with speaking English. So, everything was good. In contrast, I felt some small problems. The hotel restaurant was bad and too small. At the 1st morning, no staff was there at AM 7:40. Because I had to leave at AM 8 for my buisiness, that's so bad. In other day, it was full at AM 9. Moreover, soap and slipper were not also provided every day. Elevator did not work effectively. Consequently, the hotel should be 4 star at most.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Junjinyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

My husband & I stayed here for 5 nights, so we could enjoy what St Petersburg had to offer. The room was more than adequate for the needs of a tourist. The hotel is within walking distance from the Metro and from the speed train arriving from Moscow. The hotel was clean and tidy with lovely accommodating staff, many who spoke English. Alexander was an absolute delight & Julia was very helpful, providing great communication during our stay and via e-mail prior to our arrival. We had breakfast each morning in their restaurant; which offers a great range of food; there is absolutely no reason to complain about the selection. We also had evening meals here twice and again enjoyed both. For value for money in a great location I would highly recommend this hotel.

Room Tip: We had a room on floor 3 that was not facing the road and heard absolutely no noise during the night...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WLKennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this review, July 13, 2013
Dear WLKennedy,

Thank you very much for your respond. We are very glad that you like our hotel!

We thank you that you’ve mentioned our location (in the very close to Moscow railway station and in 15 meters from the entrance to the metro station "Mayakovskaya"), breakfast and helpful staff.
We are trying to offer that level of service which can help our guests to feel themselves safety and carring.

Thank you once again for you warm words about our hotel.


Best regards,
Julia Dolgova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 6, 2013 via mobile

This little establishment is easy to miss from the outside but step and enjoy the well run hotel in arguably St Petersburg's best address. Located 500 meters from the Train Station and on Nevsky prospect you cant go wrong. Friendly staff who speak English, a good restaurant and breakfast included. I would highly recommend this hotel.

Helpful?
Thank Peter K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Nevsky Forum Hotel

Property: Nevsky Forum Hotel
Address: Nevskiy Ave., 69, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 Family Hotel in St. Petersburg
#4 Business Hotel in St. Petersburg
#8 Romantic Hotel in St. Petersburg
#11 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nevsky Forum Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The hotel has central location that is hard to beat. Placed on the city's main street the hotel is surrounded by major attractions, shops, restaurants. The metro is just round the corner and Moscow railway station is in 10 min. walk. Inside the hotel you find original and cozy interiors, comfortable rooms that meet the standards of the most exigent travelers. Complimentary Wi-Fi and parking, own restaurant can be also convenient options for the rest. ... more   less 
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Also Known As:
Hotel Nevsky Forum
Nevsky Forum St Petersburg

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