I enjoyed this place from the first minute. It has a colorful theme inspired by garden flowers, so in the grey weather of St.Petersburg it cheers you up. Service was wonderful, very warm and friendly. We were very tired and as soon as we arrived they offered us free tea/coffee/juice at the lobby bar. The room had a plate of fresh fruit waiting for us. The room was relatively spacious and tidy with a huge window all over one wall. And check this out: FREE mini-bar in the room! It had various types of juice, mineral water and beer. Plus bath robes, tea and coffee spot, slippers, two TVsets (it was a family vacation, so we had a suite), lovely bathroom, comfortable bed and lots of pillows. The staff was always helpful with calling a cab, giving directions (very good-looking young people working at the reception, not like that's important, but with the whole garden theme I felt like this was a beautiful place!)
Breakfast variety was just right I think; the restaurant is not the best but overall very good and modern. We ordered dinner by room service, it was OK, inexpensive and always beautifully served. The cooking is average.
Free wi-fi, but you have to get the new password at the reception every other day. Took me some time to figure out how to connect, and the speed is not too fast, so that part can stand some minor improvement.
The other things that I disliked come with being in Russia I think: smoking smell in the lobby and conference room that you have to go through for breakfast. I felt bad that my baby girl had to be taken through that smell. Second: they have news on big TV during breakfast on full volume. Normally hotels have some lovely background music playing, I don't think it's a good idea to force TV content especially during breakfast, it's quite inappropriate sometimes with gory details. We kept asking them to change it, nobody else seemed to be watching those news anyway. And there was a big crack in the tiles in our bathroom, but it's not something that they could fix fast and I liked the room overall, so I didn't complain about it.
But those are minor drawbacks compared to the overall positive experience we had with this hotel, so I would definitely stay there again and recommend it to other people.
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- Also Known As:
- Nashotel St Petersburg
- Nashotel Hotel St Petersburg