This hotel was a bit of an unknown to us, and we really selcted it due to its central location and nearness to the Hermitage. We were very pleasantly surprised by the very helpful attitude of the staff - thery went out of their way to be helpful from our arrival to our departure four days later. There is no real restaurant in the hotel, but a good complimentary breakfast is served and tea and coffee are available at any time of day. There are many good restaurants nearby.
The rooms are not large, but modern and clean. There is good wireless internet access throughout the hotel.
A good example of the staff's commitment to service came at the end of our stay. The hotel phoned our taxi on the way to the airport (they knew the number because they had booked it) to say that I had left a pair of reading spectacles in my room in the hotel. They offered to put the specatacles in another taxi and phoned me several times to confirm the number of the taxi, name of the driver and so on. Sure enough the second taxi driver arrived at the airport with the spectacles! They did not need to do any of that and I was impressed with their attitude and service ethic. I cannot think of many hotels worldwide that I have stayed out that would taken that much trouble. Bravo!!More
- Free Wifi