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“decent”

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City Hotel Comfitel
Ranked #238 of 345 Hotels in St. Petersburg
London, England, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“decent”
Reviewed February 25, 2014

stayed here for 4 nights. Not a bad option if you are on a budget. The rooms are good size for St Petersburg standard, and the staff are friendly with good knowledge of English. It is a little way out from the centre, however there is a metro station about 5-10min walk that can get you there in no time.

The only negative for me was, every time you need enter the hotel, the reception needs buzz you in, so if you do like staying out until early in the morning, be prepared to wait outside for some time, if not, then no problem.

One of the cities more infamous clubs 'Metro' is located 5 mins from hotel.

All in all is a decent hotel, and I would stay there again.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel_Allen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review, March 3, 2014
Dear Daniel!
Thank you for your choice of hotel "Comfitel" in St. Petersburg and the kind words addressed to us. We hope that this information will be useful to other visitors to this site. We appreciate your opinion.
Always glad to see you and your friends in our hotel!
Best regards,
Anna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Munich, Germany
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 27, 2013

The Hotel doesn't look great from outside but once you are in, starts to get better and better. The rooms are very clean and the staff are nice and helpful even when their english is not exactly good.

The breakfast could be honestly better, the serve the same everyday but it is enough to start the day.
The location is ok, close to some Metro stations but no too close to the center, is a good option.

Room Tip: It is better to take a room on the top floors, you get a better view!
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review, March 3, 2014
Dear guest!

Thank you for your choice of hotel "City Comfitel" in St. Petersburg and your kind words addressed to us. We appreciate your opinion. And now we have a lockable storage room for luggage!
Always glad to see you and your friends in our hotel!

Best regards,
Anna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krasnoyarsk
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 3, 2013

A very nice hotel for the price I paid (1200 rubles). Good furniture, free wi-fi, essential breakfast included. No problems during my stay, very quiet. the only thing I would have changed is that there is no luggage storage - you are supposed to keep youк belonings under the stairs.

Room Tip: No elevator so if it is a problem for you ask for a lower floor
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scenedesmus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review, March 3, 2014
Dear Guest,

Thank you for your feedback. We are glad that you were satisfied with the terms and service. We appreciate your opinion and now we have a lockable storage room for luggage! We wish you all the best and hope that the next time you stay with us again.

Regards,
Anna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 7, 2012

Pros:
- Real budget offer
- Clean
- Breakfast included
- Just three stops away from Nevsky Prospect and Moscovsky Railway Station, by public transport: tram or bus

Cons:
- Five story building with no elevator, be aware
- Magnetic door lockers malfunctioned occasionally
- Room equipment was partially damaged
- Bath room doesn't have tube or floor heating
- No minibar
- Cafe's food is horrible, the kitchen smell is everywhere
- Noise proof required, road traffic is too intensive
- No air conditioning, window opening would be useless due to noise (above) and dust
- Heating doesn't have manual temperature control

Room Tip: Quieter rooms with rear yard view only!
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Senya_The_Chief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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London
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed September 24, 2012

Good location as it is just 6 minutes from Metro "Obvondy Canal" and just walk straight along Ligovskiy Prospekt. We live here for 7 nights. It is close to many attractions on foot or a few stops by Metro to city or other islands. The overall service at Reception, Breakfast-serving staff and Cleaning staff are helpful and very good. It has around 30+ rooms, and a Separate Whole building ( 5 storeys) as the hotel.

There is always a staff member at Reception who can converse with customers in English, and can unerstand our English. They help us with the Registration as it is the requirement in this country and act promptly.

The breakfast is OK and we have hot foods like sausages, scrambled eggs... ; corn flakes, ham, cheese, bread and cakes, drinks, .. and always Refill. The room service is good and the cleaning maids keep our room clean and tidy. The room is spacious, nearly 18 square metres and the Bed in our Double room is very large. The air conditioner runs well and keeps us cool all the time. As we have good sleep and plentiful foods for the breakfast, we feel energetic every day when we travel by Metro or train or bus to various attactions, like Hermitage, Winter Palace, Peter and Paul's fortress, Cruiser Aurora, Peterhof for Summer Palace, and many cathedrals and museums. We can do so many sightseeing tours in the whole week, besides our time spent in meeting with our Russian business partners in Saint Petersburg.

The only drawback is having no lift. As long as our baggage is not heavy and since each Step in the staircase is wide, thus we do not find it difficult in taking the baggages up. There is a big supermarket in the same buliding as the Metro ( Obvodny Canal) and we can buy all foods and products easily at reasonable prices.

Overall, we enjoy our stay in this hotel with respect to its Service, Spacious Standard Double-Room's size and good cleaning, and plentiful Breakfast with frequent Refill, ..... It is Value for money for such competitive hotel price.
Definitely, we will come back to this hotel when meeting with our Russian business partners again in a few months' time.

Room Tip: Rooms on upper few floors and facing the courtyard are quieter
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank T S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfitelHotelGroup, Guest Relations Manager at City Hotel Comfitel, responded to this review, December 4, 2012
Thank you so much for such a wonderful and full review! We are always very pleased when the guests return to us again and again. We will try to work even more hardly that your opinion about our hotel will never change.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed June 15, 2012

Terrible, terrible, terrible... where do we begin?

Positives: relatively close to metro (10 mins walk, approx); better than sleeping on the streets (just about).

Negatives:

Filthy rooms (we paid in full, otherwise would have cancelled second stay during break- fortunately one night, so we stayed in two different rooms) with soiled carpets (can they not clean them?); inadequate, uncomfortable beds with disgusting pillows with black stains from saliva and God knows what else (!); mould-ridden fridge (that is nice and warm); mouldy bathroom that was dirty, with poor quality towels provided (good, if you want to exfliate while ou dry off!); basic breakfast that we ate only once - that was enough; and, to top this all off, RUDE and surly staff, totally unhelpful. We booked a train to Moscow at 6:45am, asked for alarm call but they forgot - just as well we woke, as we pre-paid our tickets and they had been expensive.

Dreadful hotel, one of worst we've stayed at in Europe and we've stayed in many. We were not guests; we we're an inconvenience. Noisy rooms at front - our booking said 'courtyard view' but both times we were given rooms at the front. Why? "None available."

AWFUL experience. But, St petersburg was lovely!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BenjaminBreeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Hotel Comfitel

Property: City Hotel Comfitel
Address: Ligovskiy Ave., 249, St. Petersburg 192007, Russia
Location: Russia > Northwestern District > St. Petersburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #238 of 345 Hotels in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Hotel Comfitel 3*
Number of rooms: 33
Official Description (provided by the hotel):
City Hotel Comfitel is located in the business and historical part of the city, on Ligovsky Avenue in walking distance to metro station Obvodny channel. The hotel is distinguished by it’s proximity to Moskovsky Rail Terminal and easy reach, also by public transport, of Nevsky Prospect, the city main thoroughfare. The convenient location guarantees easy access to business and cultural centers of Saint Petersburg. The main distinctive features of Comfitel hotel are the close vicinity to the main sights and traffic routes of the city, quite inner courtyard which provides a comfortable and quiet stay in the center of a megalopolis, cozy and comfortable rooms and attentive staff. There is cafe on the first floor of the building. Here you can order any dish right to the room, or spend wonderful evening in warm atmosphere. You can choose a wide range of light meals as well as full dinners. The hotel also has a small free parking for hotel guests. The hotel has 33 rooms of three different types, designed in an original style. The rooms are furnished with modern furniture, air-conditioning, telephones, TVs and mini-refrigirators. ... more   less 
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