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All reviews palace square winter palace rooftop restaurant standard suite top floor steam room room service perfect location turn down service separate shower concierge desk nevsky prospect spilled blood breakfast staff hotel is beautiful caviar other attractions
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Reviewed November 19, 2013

This hotel is the best. The staff is excellent and is there to serve you in any way they can. The food was good and the location for the Hermitage could not have been better. Used the hotel's car and driver to and from the train station to Moscow and it could not have been better. If we ever go back to St. Petersburg, this is the hotel for us.

Room tip: Don't think there is a bad room in this hotel.
Date of stay: November 2013
  • Trip type: Traveled as a couple
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Thank Gerald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

The Moika has a great location opposite the Hermitage with wonderful views across the city from its 9th floor rooftop bar.My only criticism is that the corridor, on the third floor, stank of stale smoke but once inside our room, which was designated non smoking was fine. The room itself was lovely with excellent bedlinen, nicely furnished and a lovely view of the river. The bathroom was good and the toiletries of a better standard than many hotels. Staff were friendly and efficient. The breakfast was excellent but do go through to the dining room to eat for some peace and tranquility. I have no idea why anyone would prefer to eat in the lobby. I would highly recommend.

Room tip: Ask for a room with a view of the river.
Date of stay: November 2013
  • Trip type: Traveled as a couple
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Thank ReillyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

We got a fantastic deal on this hotel through British Airways and if you get the chance then I would suggest you do the same. A top notch hotel that provides you with everything you need, ideally situated within a stone's throw of the Winter Palace and a breakfast (included for us) that is simply superb. As you'd expect prices are a little high for services not included (Breakfast if not included is £45), bar etc. but the Spa area is free for residents and is an excellent facility but my value rating is based on what I paid for a 4 night stay. Highly recommended.

Date of stay: October 2013
  • Trip type: Traveled with family
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1  Thank BillyBlagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

Booking a 5 day trip through British airways we got this accommodation at an unbelievably good rate, just a couple of hundred pounds for 5 nights.

The service is outstanding, the rooms are exceptionally clean, spacious and very well serviced twice daily. There is complimentary wifi across the building which works with good speed and a complimentary spa, jacuzzi, steam room etc. on the top floor.

Highlight of the stay must be there hot breakfast + buffet. If you have the options ensure you get this with your stag as prices are very high if you are paying on the day. Champagne, caviar, juices squeezed in front of you, vast selection of cold meats and the likes, delicious pastires! Literally has it all :-D!

I would not hesitate to stay here again and am looking to find another Kempinski to stay in on the next city breaks

Date of stay: November 2013
Trip type: Traveled solo
Thank Mac_in_a_sack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Have stayed three times on business this year.

Excellent Roof bar and restaurant, good service throughout the Hotel.

Grand Hotel Europe has the best bar in SPB, Four Seasons was quiet but will improve, and W Hotel OK if you like strange colours.

Pity the smoking ban will be in effect next year !

Date of stay: October 2013
Trip type: Traveled on business
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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