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“Great treat!”

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Kempinski Hotel Moika 22
Ranked #16 of 344 Hotels in St. Petersburg
Certificate of Excellence
London, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great treat!”
Reviewed August 16, 2012

This hotel was a fantastic and wonderfully comfortable base from which to explore the city. The fact that it was so near the Hermitage was a huge bonus for me - after years of wishing to go and see the most amazing collections of art there. The staff at the Kempinski were very welcoming and helpful, especially the young ladies at the Concierge - who could not do enough to help me find my way to the places I wished to see. They booked taxis for me, gave me excellent tips on where to eat tasty Georgian and Russian food, and gave me advice on how to organise my days and evenings. They arranged a guide and outing to Pushkin but I decided to cancel it as I had not yet visited Peterhof. They canceled without any fuss or embarrassment. The breakfasts were perfect, with the most amazing choice and the bonus of champagne - to help with the feel good factor before even stepping out each day! My only slight difficulty was that I did not get easy internet access in my room as it kept dropping out - maybe because of where my room was situated. The staff were apologetic about this but there was not much they could do to alter it.

Room Tip: Ask for a room where you can get the best internet access!
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (117)
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English first
Tel Aviv, Israel
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 27, 2012

We stayed with friends this week for 4 nights.Great location just on the corner from the Hermitage square and boat trip on Moika canal many cafes and restaurants.
The staff is very helpful
Rooms are very clean although not very big room but all you need with great breakfast and good spa.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biliat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 26, 2012

We stayed here for 3 nights and its a lovely hotel, the staff were very helpful and the breakfast is the best we saw in Russia, they even have a pillow menu. Internet connection is free and fast, the restaurant has great views and good food. The location is perfect, across from the Hermitage and easy walking to Church of Spilled Blood and Peter and Paul Fortress. If we went back we would definately stay here.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2012

We are ending a 5-day trip to St Petersburg and stayed at the Kempinski Moika 22. The staff was incredibly professional, efficient and kind, starting in the reception, but also at the restaurant and room service! The breakfast is superb and everything went just fine. Besides, its location is perfect, just a 5min walk from the Hermitage!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 16, 2012

Nice but no luxury, perfect location and great breakfast. Mostly efficient service and a bit overpriced roof top restaurant. Overall - you will like it, just don't expect to be pampered.
I have not used hotel phones and wake up calls for years, so I don't care much about it.
No spectacular view from your window is 100% compensated by ideal location. And I mean it.
The only problem they have is an unreliable taxi service company which they use.
If Kempinski's BMWs are not available you have a risk of missing your plane/train. Taxi was 30 min late but eventually we got there. Pick up service is expensive but c'mon - you've deserved it ))

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vkupcis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 2, 2012

Wife and I were on a great tour. Kempinski seemed like a perfect hotel to finish the tour. Indeed, room was great, Internet super, Location top notch and Breakfasts were the best we ever had anywhere at a hotel.

The Night before we departed after aur three night stay we asked if breakfast would be avaialble at 0630 as stated in our welcoming letter. We were assured that it would be... but if we wanted an even early, lighter breakfast and coffee the 'Tea Room' wpuld be available.

WRONG! Regular breakfast started at 0700. Tea Room was dark with no lights; coffee was there alright! It tasted like 24 hours old sludge that complemented the few paltry stale croissants available.

So, we took our eight hour bus ride with no breakfast and bid farewell to a wonderful stay marred at the very last few hours: What a shame!

Bottom line: Hotel is super. Night crew is second rate; arrange your departure so as to enjoy the super breakfast one last time.

Room Tip: Don't leave too early on your final day: Enjoy the best breakfast found anywhere!
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AikenBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level Contributor
73 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed June 29, 2012

I decided to give this hotel a try after usually staying in St. Petersburg in Astoria, Grand hotel Europe or W hotel and i was very disappointed. I even changed even my flights to depart one night earlier from the city.
The room was very small, in the room there is an outdated TV, no even phone at a bed table, the bathroom with only a shower and extremely tiny. (B the way the rate they applied was 500 EUR !) The quality of bed is not good - very stiff and the pillows are extra small and flat.

The service is really bad: wake u p calls 30 min later than requested, the room service is 15 min later than requested and very insisting visitor to check mini-bar.... The airport pick up cost me 4000 rubles with the regular price in the cit around 1 000. The price of an average cup of cuppuccino is 10 EUR!

If you really like a nice treat in St.Petersburg choose other properties and I will never come back to this overpriced hotel.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Dmitryvulkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel Moika 22

Property: Kempinski Hotel Moika 22
Address: Reki Moiki Emb., 22 | Palace Square, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in St. Petersburg
#10 Business Hotel in St. Petersburg
#14 Romantic Hotel in St. Petersburg
#14 Luxury Hotel in St. Petersburg
#25 Family Hotel in St. Petersburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Moika 22 5*
Number of rooms: 200
Official Description (provided by the hotel):
Kempinski Hotel Moika 22 is located in the historical heart of St Petersburg, on the Moika River and opposite the renowned Hermitage Museum and Palace Square. Furnished with antiques, the rooms are decorated in classical marine style decor with white and gold accents and come with a Free Wi-Fi, interactive flat-screen TV, air conditioner, , a minibar, ensuite bathrooms with heated floors, and fine bathroom amenities. A telephone line and 24 hour access to a business center provided. The 9th floor Bellevue Brasserie restaurant awes guests with its 360 degree views of St.Petersburg and offers a fine European cuisine with French accents. Guests can enjoy a drink at the cozy The Von Witte bar or experience one of the unique tea ceremonies at the Tea Room. A sumptuous continental breakfast buffet is served every morning at the Beau Rivage restaurant. The Relaxation Centre features a fully-equipped fitness room and a spa area with a sauna, a Turkish steam bath and a whirlpool. Kempinski Hotel Moika 22 is just two minutes' walk from the Nevsky Prospect, 10 minutes' walk from the Russian Museum and close to all major sights and shopping. ... more   less 
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Also Known As:
Kempinski Hotel St Petersburg

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