We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“efficient and clean” 4 of 5 bubbles
Review of Novotel St. Petersburg Centre

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Novotel St. Petersburg Centre
Ranked #51 of 331 Hotels in St. Petersburg
Certificate of Excellence
East Sussex
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“efficient and clean”
4 of 5 bubbles Reviewed October 10, 2013

we spent seven nights in the second tower which appeared to be the best of the two as the other tower rooms maybe smoking. The room albeit compact it was clean and catered well for our stay, the bath and shower are separate although there is another hand shower in the bath. We took extra clothing to cater for a change in the weather and there was plenty of space. The breakfast was typical for European Novotels and therefor of a high standard. You have to ask for fried eggs etc. The buses run very frequently, you can be in the Hermitage in under ten minutes by trolley bus, or walk south on Nevsky to the next main road Litejnij prospekt, and catch a trolley bus Nos 3,8,15 to Pushkinskaya (Vitebskaya electric train station), and then catch the local suburban train to Tsarskoye Selo train station and then the bus outside will take you to Catherine's palace, whole journey 45 mins total cost £1.70.

Room Tip: pay a little extra for the room and definitely take all paperwork relevant to your booking, even stu...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobertJEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, October 11, 2013
Dear Guest!

Thank you for this review. We are happy that you enjoyed your stay at Novotel and had an opportunity to discover all main points of interest in our wonderful city.

Thank you for staying at Novotel St. Petersburg Centre and we will be really happy to welcome you back here.

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,131 reviews from our community

Traveler rating
    397
    514
    169
    38
    13
See reviews for
158
343
99
371
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sunderland, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 4, 2013

I've stayed in 3 hotels in St Petersburg and this is by far the best i've stayed in. The rooms may not be the biggest but they are always clean and tidy. Bar staff are incredibility friendly, and are always willing to talk to you.

Last visit i stayed in the Corinthia Hotel. The rooms were lovely and the staff were great but what really put me off were the prostitutes in the hotel bar. All i wanted was a quiet drink and they would sit with you. I found myself alking to the Novotel bar to enjoy a nice pint and the more relaxing bar atmosphere.

I have stayed there many times but have yet to use the gym facilities, but i have been told from work colleagues that the facilities are very good

If you are ever looking to stay in St Petersburg then i would suggest the Novotel be your first choice in hotel choice.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gforce_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, October 7, 2013
Dear Guest!

It is a great pleasure for us to receive such a positive feedback about the hotel. We appreciate your kind words about our bar staff. I will definitely share your good comments with them. Let me assure you that we will continue to deliver great service at all times. We also appreciate very much your nice comments regarding room cleanness.

I do hope that next time you will have an opportunity to stock up on energy at our fitness centre with a good variety of equipment, which includes cardio machines, specialized machines and free weights. After workout you could also enjoy our hammam (steam sauna).

Positive feedback from satisfied clients is our greatest reward - thank you very much.
We are looking forward to seeing you again during your next trip to St. Petersburg.

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

We stayed 4 nights here and are very happy with the location, service, cleanliness, wifi and the room itself. Our room was vey big, with a very well appointed bathroom. We had no trouble with the wifi and were connected all the time! This was very important for us and were worried after reading some of the reviews. We found the staff very polite and most of them spoke English. The concierge was very helpful, especially Tatiana. We would strongly recommend this Hotel to our family and friends! Just a word of warning if you are Australian, no money hanger in Russia accepts Aussie Dollars. Please bring US $ or Euros.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gojabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, October 1, 2013
Dear Guest!

Thank you very much for your feedback. It was great to read that you had an enjoyable stay at Novotel St. Petersburg Centre, found our team attentive, enjoyed the services we provide and was very happy with our location and room. A while ago we installed a new Wi-Fi system developed for the hotel by Motorola and we are glad to provide our guests with fast Internet connection. We are happy to hear your recognition of our staff. It is a pleasure to get such a feedback from our guests. I will pass your words of appreciation to all the members of the team.

I would like again to thank you for your positive note on our hotel and I hope you will make a return visit to St. Petersburg and Russia again in the future!

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
88 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

It is a modern , Ikea style hotel room with all the amenities bordering onto luxury but not much else.
The room is comfortable, bed was good sized. mini bar was well stacked, the negative side was
bathroom door opened straight to the side of the bed. The hanging area was hidden .
Two towers, you had to find your way into the maize. service by front desk was good,
Two young front desk staff PYOMA and MAXIM were always ready to help and attentive
to all your needs.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 23vaneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, October 1, 2013
Dear Guest!

Thank you for your positive review regarding your recent stay at Novotel St. Petersburg Centre.
We are glad that you enjoyed staying with us. Your opinion is very important for us as it indicates that our team is performing well and motivates for even better level of service.

Looking forward to welcome you in our hotel during your next visit to St. Petersburg.

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

We spent six nights in the hotel. Our room was comfortable and well-appointed, though not large. The only quibble I have is that the rail in the small hanging cupboard runs from front to back (not side to side) to save space - not my favourite configuration.

The bathroom made up for this, however, and the shower did not flood the floor, which is a very good thing.

Joy of joy our window opened. Be sure not to fall out if you follow our example.

The hotel restaurant is a prize-winning establishment. I had one meal there (other than breakfasts - see below) and was satisfied with the food, but it was hard to judge because I ordered a plain, non-Russian dish.

There was plenty to eat at breakfast, but be warned that when there is a coach party staying in the hotel it's difficult to find somewhere to sit! And the single toaster was *diabolical* - only one slot was working, and the machine took untold ages simply to warm the bread. I only once waited long enough for a real slice of toast. It seemed weird to me that a hotel of this standard should fail to have sufficient working equipment for the residents to make toast in the morning!

The hotel lifts, too, were inadequate. During our stay one of them was out of order for a couple of days. The other groaned and wheezed and jerked like an antique, and was slow and frequently over-crowded. There is another lift "around the corner", but an employee bellowed "Staff" at us when we tried to use it. (We used it anyway).

There are many good restaurants in the near vicinity of the hotel. But you have to be fit if you want to walk from the hotel to the main tourist sites. They are kilometres away, literally. Use the metro - it's cheap and easy.

The front of house staff were friendly and helpful - and I would especially commend the concierge, Maria, for her efforts to assist us.

Room Tip: Choose a room in the main building if you want to avoid having to hike to the restaurant.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eindelik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, September 27, 2013
Dear Guest!

I want to thank you on behalf of the hotel staff for staying with us and sharing your experience on TripAdvisor. It was a great pleasure to learn that you enjoyed your time at the Novotel St. Petersburg Centre and that almost everything was to your satisfaction. We appreciate all of your points and we are working hard on those improvements to be done, to make Novotel St. Petersburg Centre even better. Concerning the elevator, I need to say that indeed last week we conducted annual maintenance works of one of our elevator and made a replacement of main spares to be sure of its proper operation in future. I am sorry for the inconvenience caused.

Customer service is our top priority, and it is always great to hear our guests are happy with it. Please, be assured, that your positive feedback about our staff is a great mean of motivation for our team.

Please, accept warm greetings from Novotel St. Petersburg Centre and we will be really happy to welcome you back here!

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

Very convenient to Nevsky Prospekt. Staff at Reception and the concierge could not have been more friendly, helpful, and obliging. Breakfasts most generous which quite did away with the need for lunch. Rooms spotless, my only criticism would be the absence of drawers.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, September 27, 2013
Dear Guest!

Thank you very much for your feedback. I am very glad to hear that you liked the location of our hotel and appreciate your kind words about our courteous staff at the reception and concierge desk. We are famous for our breakfast and happy that you enjoyed it.

We do appreciate having you as our guest and hope to welcome you again very soon!

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba, HaMerkaz, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

very nice rooms, amazing breakfast, good hospitality!
located in Nayvsky St. the main and beautiful street of St. Petersburg.
It is advised to take breakfast at the hotel, otherwise your are going to spend a lot of time waiting
to be served outside the hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Doron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review, September 26, 2013
Dear Guest!

We do appreciate your kind feedback and are delighted to know that you enjoyed your stay at our hotel. Providing our guests with the highest level of service is our top priority, and we will do our best to keep up the good work.

Wishing you all the best and looking forward to welcoming you next time.

Best regards,
Afanasyeva Natalia,
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. Petersburg hotels
Vladimir
Crowne Plaza St. Petersburg - Ligovsky
Crowne Plaza St. Petersburg - Li...
#17 of 331 in St. Petersburg
4.5 of 5 bubbles 836 reviews
Nevsky Forum Hotel
#14 of 331 in St. Petersburg
4.5 of 5 bubbles 711 reviews
Park Inn by Radisson Nevsky St. ...
#65 of 331 in St. Petersburg
4.0 of 5 bubbles 948 reviews
Show Prices
Show Prices
Show Prices
Nevskiy
Akyan Saint Petersburg
Akyan Saint Petersburg
#12 of 331 in St. Petersburg
4.5 of 5 bubbles 443 reviews
Nevskiy
Nevsky Contour Hotel
Nevsky Contour Hotel
#22 of 331 in St. Petersburg
4.5 of 5 bubbles 531 reviews
Ibis St. Petersburg Centre Hotel
#62 of 331 in St. Petersburg
4.0 of 5 bubbles 1,166 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel St. Petersburg Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel St. Petersburg Centre

Property: Novotel St. Petersburg Centre
Address: Mayakovskogo St., 3A, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in St. Petersburg
#37 Luxury Hotel in St. Petersburg
#43 Family Hotel in St. Petersburg
#53 Business Hotel in St. Petersburg
#74 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel St. Petersburg Centre 4*
Number of rooms: 233
Official Description (provided by the hotel):
The Novotel St. Petersburg Centre, a 4 star hotel located in the very heart of the historical centre of St. Petersburg close to all main attractions: the Hermitage, Mikhailovsky Theatre, Russian art museum, the Cathedral of Our Lady of Kazan, Summer garden and Marsovo Field. A perfect base to explore the city centre. Relaxing accommodation in quiet surroundings 100 meters away from Nevsky Prospect with its nightlife, bar scene and shopping. Business travelers are catered for with free Wi-Fi Internet, 11 meeting rooms and a business centre. Be indulged at the Cote Jardin restaurant, Intermezzo Lobby bar, and cozy Novotel Cafe. Unwind in our free fitness centre with steam bath. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Hotels.com, Agoda and Priceline so you can book your Novotel St. Petersburg Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel St Petersburg Centre Hotel St. Petersburg
Novotel Hotel St Petersburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing