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“Nice Hotel , Excellent Services”
Review of Astoria Hotel

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Astoria Hotel
Ranked #8 of 355 Hotels in St. Petersburg
Certificate of Excellence
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Hotel , Excellent Services”
Reviewed June 20, 2014

We had a wonderful stay at Astoria .
Reception. Concierge , Room services, cleanliness were more than perfect . They made the diference .
The hotel is located in the very heart of the city.
Rooms are quite small . So if you need space just ask for a" Deluxe superior room"

Room Tip: Rooms aren't large .So if you need space get a "Deluxe Sperior Room".
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Veramesquita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 22, 2014
Dear guest, greetings from Hotel Astoria!

Thank you very much for your review on tripadvisor.ru. We are so pleased to hear you enjoyed your stay with us during your trip to St Petersburg.

Hope to see you soon in St.Petersburg and Hotel Astoria!

Best regards,
Gerold Held
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
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English first
Perm, Russia
Level 6 Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 19, 2014

Well, it's that hotel you should definitely live in. Yes, it's not cheap, but the level of everything is so high you won't regret. It's service, rooms, food- they make it perfect. There's a sauna, gym and swimming pool in sister building Angleter. The hotel is in the middle of the everything.

Room Tip: Ask with a view to square
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flak059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 22, 2014
Dear guest, thank you very much for sharing your positive feedback with us on www.tripadvisor.ru.

It is a great pleasure to read that we have been able to provide you a great experience and that you are happy. We appreciate your opinion.

We look forward to see you soon in St Petersburg and Hotel Astoria!

Best regards,
Gerold Held
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2014

I only stayed for one night, but wish it could have been longer. Beautiful hotel in excellent location, great service, from the ladies at reception to roomservice and the staff in the bar, all equally friendly and helpful. Exceptional. Had a beautiful room on the 4th floor, with high ceilings, great bathroom and a magnificent view of St Isaac Cathedral.
Hope to return soon!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tedfran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 18, 2014
Dear guest, thank you very much for taking the time to write your review. We are extremely happy to understand that we have been able to meet your expectations. I hope that next time you will stay with us longer.

Sincerely,
Gerold Held
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Level 2 Contributor
5 reviews
Reviewed June 13, 2014

Top level hotel in St. Petersbourg, fantastic position, cleanliness, top service; sometimes is possible to meet vip person, reserved atmosphire.
A great hotel with fantastic russian style; the staff are friendly and helpful.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AngeloRaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 16, 2014
Dear guest, thank you for taking the time to share your feedback with us on www.tripadvisor.ru.

In our commitment to providing you with the best quality in all aspects of hospitality, it is a pleasure for us to know that you liked your stay with us and went back home with great memories about your stay in Hotel Astoria.

Hope to see you soon in St.Petersburg and Hotel Astoria!

Best regards,
Gerold Held
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 5 Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 11, 2014

A great hotel with real style. Forte has preserved the Russian character of the hotel with taste and sensitivity. The atmosphere is warm and inviting; the staff are friendly and helpful and the location is difficult to beat. The rooms are have the usual forte style with comfortable beds and lux bathrooms. Our view of St Isaac's was great. It was our first trip to St Petersburg and what a spectacular city it is. Beautiful things to see and so well preserved. Great restaurants and fun things to do in the evening. The hotel was perfect. Strongly recommend it.

Room Tip: Get a room looking over St Isaac's. Higher floors better to reduce noise.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floristonhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 13, 2014
Dear guest, let me show you our gratitude for such positive review about Hotel Astoria!

It was a pleasure to know that you have enjoyed your stay with us. It is very motivating for us to go the extra mile to make you happy staying with Rocco Forte Hotel Astoria.

We look forward to see you soon in St Petersburg and Hotel Astoria!

Best regards,
Gerold Held
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 8, 2014

From the outside it does not look grand but as soon as you walk in you know you have picked the right hotel .
We traveled in February half term with our 15 year old daughter hoping for snow but there wasn't any .
Anyway we did not get upgraded as many have but the room was more than big enough for the three of us . With walk in dressing room , three piece suit and large bathroom. The maid service was excellent and the rooms beautiful kept . The hotel has kept the elegance of old and it works even teenager appreciated it .
Breakfast was everything you can think of and dinner was a work of art and tasted great . We had afternoon tea too and that was gorgeous .
We had two restaurants recommended to us and the hotel arrange cars for us both where great.
We loved this hotel and would recommend to everyone who likes style/character and not modern cold hotels. .

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 9, 2014
Dear guest, thank you very much for your kind review about Hotel Astoria!

We were extremely happy to read that you had great expierence in our Hotel and restaurants. I will definately share with concierge team your warm words. I am very proud that Hotel Astoria met your expectations.

We look forward to welcoming you back soon!

Best regards,
Gerold Held
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
riverside california
Level 4 Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 30, 2014

We stayed for 5 night May 2014. I had an upgraded room overlooking St. Issacs..the view was worth the increased cost. I enjoyed this hotel ....the room had everything I needed including a coffee maker and a hot water kettle although it was odd that I could not use the hair dryer in the bathroom, I assume because of the age of the wiring. The room was very hot at first - engineering quickly addressed the problem. Very quiet with the double windows. Loved the sauna/steam room and small gym. Staff was very helpful (and compared to our Moscow hotel very friendly). Great location, we walked almost everywhere. Ate dinner there one night and the food was very good. Loved the bar in the lobby and had drinks there every night. The head bartender was fantastic (wish I knew his name) and very attentive. I know the nearby Four Seasons is giving the Astoria a run for its money but I was very impressed and would recommend it.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank attytrav.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerold H, Генеральный директор at Astoria Hotel, responded to this review, June 2, 2014
Dear guest, thank you very much for your kind review about Hotel Astoria!

I am very glad to hear that you enjoyed your stay with us. It is always a pleasure to read such kind words regarding service, interiors, spa in Hotel Astoria and I will certainly share your comments with my team. I think that whole team of Lichfield Bar will be appreciated too.

Hope to see you soon in St.Petersburg and Hotel Astoria!

Warmest regards,
Gerold Held
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Astoria Hotel

Property: Astoria Hotel
Address: Bolshaya Morskaya St., 39, St. Petersburg 190000, Russia
Location: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in St. Petersburg
#3 Spa Hotel in St. Petersburg
#4 Family Hotel in St. Petersburg
#5 Romantic Hotel in St. Petersburg
#8 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Astoria Hotel 5*
Number of rooms: 169
Official Description (provided by the hotel):
Experience the essence of Russia in the comfort and elegance of Rocco Forte’s luxurious Hotel Astoria. Situated next to the magnificent St Isaac’s Cathedral in the heart of St Petersburg, Hotel Astoria has played host to many distinguished guests from past to present. 169 rooms and suites at Hotel Astoria are carefully furnished with comfort and tranquility in mind. ... more   less 
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Also Known As:
Astoria Hotel St Petersburg
Astoria St Petersburg

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