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“Extremely well located, pleasant hotel”
Review of Angleterre Hotel

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Angleterre Hotel
Ranked #33 of 335 Hotels in St. Petersburg
Certificate of Excellence
Baltimore
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Extremely well located, pleasant hotel”
Reviewed September 7, 2013

The Angleterre Hotel is located on St. Isaac's Square in St. Petersburg, a perfect location. It is connected to and may share management with the more upscale Astoria hotel. The Angleterre seems to do a lot of group business, and we were with a group when we stayed but the facility is very nice, staff were helpful, breakfast buffet was large and good. The hotel has an Italian restaurant within and a bar area along the front with views of the square and a very nice cafe, Shastye, I believe, located on the corner with outdoor tables, connected to hotel but not run by the hotel. Most major sites of St. Petersburg and many restaurants and shops are within easy walking distance.

Room Tip: Most rooms are located around a central courtyard, which was quiet and still offered some views of S...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdocBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Manager at Angleterre Hotel, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking time to leave a review on the Angleterre Hotel.
I very much appreciate your positive comments on the stay and am very happy to hear that you enjoyed both the hotel and the service. It will be my pleasure to compliment them on their job well done.
We hope that you had a safe journey back home and look forward to welcoming you back during your next visit to St. Petersburg.

Yours sincerely,

Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Gerrards Cross, United Kingdom
2 reviews
Reviewed September 6, 2013

We have just returned from a five day stay in this hotel and only have praise for the service and staff. For example, we requested something from housekeeping on two occasions and it was brought to us within 10 minutes each time. When we received a wake-up call they asked if we would like a reminder in 10 minutes- this follow up was really appreciated.
The breakfast buffet offered the most complete choice that we have seen for many years - and we travel a lot.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Manager at Angleterre Hotel, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking time to leave a review on the Angleterre Hotel.
I very much appreciate your positive comments on the stay. In particular I would like to thank you for the details which made you enjoy the stay. It will be my pleasure to compliment the teams based on your feedback. I guess our Food & Beverage Director will be very proud for the breakfast he invests so many efforts into.
We hope that you had a safe journey back home and look forward to welcoming you back during your next visit to St. Petersburg.

Kind regards,

Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

Just returning from a week in St. Petersburg, Russia. The Angleterre Hotel has a friendly and helpful staff that makes a tourist feel welcome. The accommodations were excellent and any request was answered in a timely fashion. The best part of staying here is the location and ability to walk to the Hermitage, the Neva River and nearby sites easily. The rooms could have been a little larger, but serviced us quite well. The buffet breakfast is great.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Manager at Angleterre Hotel, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking time to leave a review on the Angleterre Hotel.
I very much appreciate your positive comments on your stay in the Angleterre Hotel. The best praise a team of a hotel could get is that the guest felt welcome. It is not easy to reach as it depends on every employees’ attitude. Thank you for giving this feedback, it makes me understand we are moving the right direction. It will be my pleasure to compliment the team on the achievements you specify.
We hope that you had a safe journey back home and look forward to welcoming you back during your next visit to St. Petersburg.

Yours sincerely,

Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Falls, Montana, United States
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2013

Where do I start.. Hmm Well the room was pretty good size for Europe with a nice shower and comfy beds. Breakfast buffet was really good as long as you got there early. If you weren't one of the first 25 to get there a lot of the food was gone and they were in no hurry to replace it. Restaurant was hot HOT. They said the A/C was not working and it made a horrible smell when they turned it on. (Unfortunately our room was on the same A/C!) DON'T open your window even if you are hot.. Thousands of hungry mosquitos will immediately invade! They place was clean, but was the only place that wanted $20 a day just for internet access! Free everywhere else!
I also believe the shuttle driver is in Cahoots with the criminal taxi drivers at the airport, as every single person in our party was dropped off at the wrong terminal ( 2 terminals 5 miles apart). The people supposed to go to 1 were all dropped at 2 and visa versa. The taxi wanted $50 us to go the 5 miles.. I got them down to $20, but the couple behind us didn't know you should negotiate and paid $100. Anyway.. be careful and make sure you get to the right place or pay the price!!
The Hotel .. was pretty good overall.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GLH_MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City, Arizona
Level Contributor
251 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 3, 2013

A good location, but beware. Pickpockets (one got me just down the block shortly after I arrived) are present everywhere - in the hotel, outside on the street, and even inside St. Isaac's Cathedral across the street. There are police video cameras on the street, and one captured my assailants, but of course that does not get your money back. The hotel is at fault for not warning guests at check-in. After the event, of course, they acknowledged the danger to tourists in the area, but that was too little, too late. They need to make it a practice to warn you from the start. One of the desk clerks said the subject had been previously discussed with management, but the decision was not made to extend this warning. Why not???

Room Tip: Front room facing St. Isaac's was minimally noisy, but if you are sensitive to street noises, as...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Redfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Manager at Angleterre Hotel, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking time to leave a review on the Angleterre Hotel.
I very much sympathize with you having had this unfortunate experience during your visit to St Petersburg. Would you disagree though that St. Petersburg is no different to any other metropolis when it comes to pick pocketing? As per our standards the team member receiving information of such happening has to offer to call the police and would help with translation to register the claim for the insurance. I would not though be ready to extend the responsibility of the hotel for something we cannot control and predict outside our direct supervision. It is also to my deepest regret that this situation happened outside the hotel so much affected your rating of the services inside the hotel without any specific mentioning of the details. It would be highly appreciated if you could give me the indication to those points so that we could improve.
I hope very much that despite what happened you could notice the friendliness of the employees of the Angleterre Hotel and their willing to help you and to offer you the best possible service be it at the Front Desk or in the Restaurant or while servicing your room.
We hope that you had a safe journey back home and look forward to welcoming you back during your next visit to St Petersburg.

Yours sincerely,

Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 30, 2013

I stayed here recently on a trip with my girlfriend to view the sights of St Petersburg. the hotel is centrally located within walking distance to most of the city's key sights. The hotel is 5 star even though it can probably be better compared to a good four star by western standards. The service was adequate and the rooms were clean and of a high quality.

An all round good hotel but quite expensive. The main advantage is the fantastic location.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrmanire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna Region, Austria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2013

Location is great, within walking distance from the main sights of the city. The hotel costs less than other 5* hotels in the area. However basing on the room and facilities of the hotel it is in fact a good 4-star hotel, definitely not a 5*.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
Thank Alena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angleterre Hotel

Property: Angleterre Hotel
Address: Malaya Morskaya St., 24 | Isaakiyevskaya Square, St. Petersburg 190000, Russia
Location: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in St. Petersburg
#25 Luxury Hotel in St. Petersburg
#35 Business Hotel in St. Petersburg
#43 Romantic Hotel in St. Petersburg
#65 Family Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Angleterre Hotel 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Angleterre Hotel St Petersburg
Angleterre St Petersburg

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