From booking, correspondence, and arrangements, Lyudmila and Alex's tours gave my husband and me an amazing experience in St Petersburg, and surrounds.
We had 2 days with Marianna and the driver Vladimir. We were picked up promptly. We had early entrance to The Hermitage. We had a private tour in the diamond rooms. Marianna guided us through the Hermitage, navigating to desired rooms, all the time accompanied with her extensive knowledge, and wonderful lilting voice. Yusopov Palace, Church of Spilled Blood, St Isaac's Cathedral, St Nicholas church, a subway ride, visit to Eliseev , were all included on our day 1. Next day was Peterhof, Catherine Palace including amber workshops and hydrofoil. We were on a cruise ship and were limited to the 2 days and we had and desired a full schedule. You can tell we had our skates on! For the 2 days Marianna and Vladimir coordinated so that we seamlessly moved from one venue to another. Lunch breaks, (one at Gogol restaurant) coffee, washroom breaks were all arranged, to allow for an efficient yet not rushed itinerary. All entrances, boat tickets, lunch reservations could only have been done by an organization such as this with exceptional local knowledge. You see tour companies must construct an itinerary to include clients wishes and yet must accommodate museum closings, traffic and local happenings, and of course they had to have us back at the ship for sailing. Further, the command of English is crucial.
Other friends from the ship had very different experiences from ours with other tour companies and many had complaints.
We were simply extremely pleased with our amazing tour provided to us and we recommend Alex's tours and Lyudmila tours very highly indeed.