We arrived relatively late - around 3:30 in the afternoon, rather tired from a long trip. When we entered the hotel it was rather packed since there were a few conferences going on. We waited a little more then expected and finally the reception took our reservation, but informed us that our room was not ready and we had to wait 20 mins. We waited, 20 mins passed. We waited some more, 30 mins passed. The informed us that we could have a coffee at the bar which we did, 45 mins passed and still the room wasn't ready. At this point I went back to the reception and asked them to kindly let me know the time it would be ready. It was ready, then I asked if the porter could please bring our bags to our room, while we finished our third drink, sure, np. After we finished our drinks, around 5:00 I went to the front to get something and asked if our bags were sent upstairs. No, sorry. Really??? I then went and grabbed the luggage myself and brought them up.
The room itself is large, but a little somber, greens and yellows and reds are the dominant colors. Which is interesting. We were in St. Petersburg to run the white nights marathon. Once our room wasn't even serviced until 5 pm. The only highlight was the concierge Anna, truly lovely and so helpful, her associate couldn't even book online tickets at the hermitage, but Anna was just a gem! Also the waiters in the restaurant were lovely. Aside from that, I don't recommend for the price and service. Good location tho!
- Official Description (provided by the hotel):
- Domina St. Petersburg is the first property of Domina Hotels & Resorts in Russia. This 108 room Lifestyle Hotel belongs to the Domina Prestige collection of 5 star hotels and is designed for comfort and unforgettable impressions while visiting one of the most beautiful cities in the world. We have created a concept of living based on the fundamentals of excellent service and sincere hospitality combined with our own unique style and contemporary design. This ever evolving lifestyle concept is about what is important in life. Lifestyle is for us a term to describe the way a person lives and how we want to live. It is also a set of behaviors, values and senses of self and belonging which these behaviors represent, collectively they define our lifestyle. We call this the 5D Lifestyle Concept. ... more less
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