Didn't sleep in this hotel, but dealt with service.
It turned out I was overbooked, the travel agencye returned my money quickly + some extra for inconvenience. What was exceptional in this hotel is that lady at reception found me an alternative (nice hotel on nevsky) on that crowded time. The price was the same, unfortunately it was only for 1 night, so next day she found me another hotel for the rest of my stay.
The hotel itself looks nice. I'd spend there a night if I could.
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