Note: This is a pre-visit review of the Planning Services offered by Best Guides. We are 14 active seniors, a group of friends and veteran travelers going, many for the second time, to visit St Petersburg for a week to see that beautiful and historic city in more depth than the usual cruise schedule allows. I booked both hotel (3Mosta) and touring services at Best Guide after a lot of TripAdvisor research. I did this more than a year in advance, since I find the best small gems must be snatched up early. Our actual trip is scheduled for late July 2014.
First, I want to praise the staff of the 3MostA hotel who have been very professional and responsive and completely easy to deal with regarding our reservations and Tourist Vouchers. I am expecting a charming and well-located small hotel where we will be very comfortable for a week.
The bulk of my planning,however, has been done with the Tour Planner, Dariya, at Best Guides. This lovely woman is a delight to work with, taking my ideas and commenting on them as to their practicality (or not) and, as needed, offering a better suggestion. The result is a complete guided itinerary for the 14 of us for 4 days that reflects what we want to do, and the pace at which we will be comfortable. Pricing for the days is spelled out as to what is included, and not. There are also evening activities and an additional 1.5 days "on our own" which will include visits that do not require Guiding services; Dariya has been equally helpful in suggesting smart ways to add these into our free days.
Dariya has an amazing command of English and a lovely personality that shines through her written responses, and she responds very promptly, again a benefit of doing these things early when perhaps her caseload is not so stressed. In sum, to date, I think Best Guides in St Petersburg is a wonderful company that gives quality service at a reasonable price. I'll write again when we are done with the trip in mid-August. I have a hunch I won't change my opinion!
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