We contacted Ekaterina because we were dissatisfied with the efforts of the English company through which we had booked flights and hotel.
The whole process from first contact, through payment and then delivery of the service was smooth and easy. Ekaterina answered our emails promptly and fully even through the New Year and Christmas holidays. Her advice helped us make the most of a short stay. We were pleased with the standard of the vehicle used for our trips and lunch taken on one of our days out.
Our guide, Katya, was excellent. She was really helpful and pleasant and navigated us around skilfully for the best part of three days giving us lots of interesting information. It was like being taken round by a friend but at the same time very professional.
All thoroughly recommended.
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