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“When packaged tours don't meet your needs” 5 of 5 bubbles
Review of Insider Tour

Insider Tour
Ranked #6 of 333 Tours in St. Petersburg
Certificate of Excellence
More attraction details
Attraction details
Owner description: Established in 2003, Insider Tour offers a unique perspective on all things Russian - history, architecture, arts, and present day life. All tours are conducted by experienced career tour guides with your unique interests matched with your tour guide's area of expertise. Fully licensed. No visa required for cruise guests. We also offer Moscow tours.
High Bridge, New Jersey
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“When packaged tours don't meet your needs”
5 of 5 bubbles Reviewed February 1, 2014

For our 2nd visit to St. Petersburg, we made arrangements with Insider Tours. I emailed Alexandra a list of things we wanted to see and she responded promptly. The price was fair, and the arrangements were made. Our driver was excellent, courteous, and expert in both driving and parking in the crowded city center. Our guide, Marina, was the greatest. Her English is very good, she's extremely knowledgeable, has a great sense of humor and is very friendly and easy to be with. When the weather turned bad, she made changes to our itinerary to give us the best possible experience. We rode the metro, visited a grocery store, ate in small local restaurants. We were able to see what we wanted at our own pace: a real joy after being rushed through sites with a tour group. She advised us - starved for reliable wifi - to use it at the Hermitage before lunch when we could get a table and have easy access. It was a lifesaver: the best wifi we found on our 2-week trip, and after lunch inaccessible due to the hoards of people using it. I'll absolutely use Insider Tours again if I'm ever back in St. Petersburg.

Visited June 2013
Helpful?
1 Thank Tobey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • Danish first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Gulfport, Florida
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“The Best Way to Visit St. Petersburg”
5 of 5 bubbles Reviewed February 1, 2014

Four of us had a superb 2 day experience with a driver in an air conditioned car and an excellent tour guide who had taught history. Very informative. No visa was needed and it was much more economical than using the cruise tours. In addition, comparing notes with other cruise companions, we saw much more and did not have to wait for the 30-40 people on the tours. Tickets were obtained prior to our arrival by the tour operators and that precluded any waiting in lines. Have already recommended this group to friends who are contemplating visiting St. Petersburg.

Visited June 2013
Helpful?
1 Thank RMS3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Only way to see St. Petersburg”
5 of 5 bubbles Reviewed January 30, 2014

Based on a recommendation from friends, we booked three days with a Guide and Driver for our visit to St. Petersburg in June, 2013. Our guide's substantial knowledge of the history and highlights of the city allowed us an outstanding visit. They were prompt, extremely helpful in organizing the schedule and were open to accommodate our requests. When my husband asked to be taken somewhere where we could purchase a hockey jersey for our son, our Driver researched on the internet and made several suggestions for the following day. Overall we were thrilled with the visit and the way in which Insider Tour managed to give us as much information as we could digest while making it fun as well. I would highly recommend this approach and this company.

Visited June 2013
Helpful?
1 Thank 30Marlene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“On a roll with Insiders!”
5 of 5 bubbles Reviewed January 24, 2014

We booked a two day tour of St. Petesburg based on recommendations on this board. Although my husband was very skeptical about dealing with an unknown company over the internet and our cruise line sent us a letter stating no sightseeing possible outside of ship sponsored tours, I took a leap of faith and booked a two day tour for our family of 7 with Insiders last july.

From the initial contact with Alexandra (Sasha) to the day we were met in a very comfortable Mercedes van with Marina as our guide and Vladimir as the driver, we felt we were in a company of friends. Sasha was always prompt and attentive to my email requests and offered some valuable suggestions on how to make best use of our time while there. Vladimir was very polite and always made sure to bring us as close to museum entrances as possible to shorten the walking distance for my mother (who is 85 and traveled with us both days).

And our special THANK YOU goes to Marina!!! A fountain of knowledge she is a true joy to be with! By the end of our first day I gave up looking for difficult questions that Marina would not be able to answer - she knows just about everything! History, culture, paintings, buildings, city streets - you name it.

All in all, a fantastic visit and a phenomenal 2 days!

Visited July 2013
Helpful?
1 Thank lapi213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spb_insider, General Manager at Insider Tour, responded to this review, January 25, 2014
Dear lapi213,

I want to personally thank you for spreading the good word about our tour company! It always makes us proud to know that our hard work and relentless commitment make such great impact on our clients - who indeed become our friends!

We are looking forward to meeting your other family members (as I remember that your family is very large!) next summer in our city.

Have a great New Year and God Bless!!

Alexandra
General Manager
Insider Tour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Wonderful way to see St. Petersburg”
5 of 5 bubbles Reviewed November 25, 2013

We booked out Insider Tour before we left Canada. We heard about it through friends who highly recommended it. We were not disappointed! It was an excellent tour. The tour guide and driver were very prompt in picking us and our friends up each morning from our cruise ship. The guide was very knowledgeable and she and the driver were very friendly. Although our driver did not speak English the guide interpreted for us. As we were charged for the car, guide and driver per day and not per person the cost (exclusive of entry tickets) for 4 of us was less than half the cost of an excursion from the ship. Our ability to avoid long lineups and have first hand knowledge of this beautiful city by a guide who was very knowledgeable was invaluable. Our guide had a degree in art history and we learned so much during our tour of the Hermitage and Peterhof. I would not hesitate to highly recommend Insider Tours to anyone. Marilyn S.

Visited June 2013
Helpful?
1 Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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