For our 2nd visit to St. Petersburg, we made arrangements with Insider Tours. I emailed Alexandra a list of things we wanted to see and she responded promptly. The price was fair, and the arrangements were made. Our driver was excellent, courteous, and expert in both driving and parking in the crowded city center. Our guide, Marina, was the greatest. Her English is very good, she's extremely knowledgeable, has a great sense of humor and is very friendly and easy to be with. When the weather turned bad, she made changes to our itinerary to give us the best possible experience. We rode the metro, visited a grocery store, ate in small local restaurants. We were able to see what we wanted at our own pace: a real joy after being rushed through sites with a tour group. She advised us - starved for reliable wifi - to use it at the Hermitage before lunch when we could get a table and have easy access. It was a lifesaver: the best wifi we found on our 2-week trip, and after lunch inaccessible due to the hoards of people using it. I'll absolutely use Insider Tours again if I'm ever back in St. Petersburg.
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