We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service!”
Review of W St. Petersburg

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
W St. Petersburg
Ranked #19 of 349 Hotels in St. Petersburg
Certificate of Excellence
Mexico City, Mexico
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service!”
Reviewed September 26, 2013

Excelent location in St. Petersburg, the hotel is modern with good restaurants and great service. Valentina Baytina from the staff is a great asset of the hotel, she was very helpful giving great tips and insights from a local

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, October 9, 2013
Dear B M,
Thank you for your positive review on your recent stay at W St. Petersburg. I am glad you have enjoyed our prefect location in the heart of the city and custom tips from our W Insider.
We hope to host you again at W St. Petersburg.

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,118 reviews from our community

Traveler rating
    726
    264
    84
    30
    14
See reviews for
153
375
70
264
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Edmonton
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 26, 2013

I recently stayed at the W St. Petersburg and I was very pleased with everything there. Marina and her W Welcome staff treated me exceptionally well. The rooms were great and all the staff were friendly and very helpful the whole time I was there. Things are expensive but what isn't in St Petersburg?? Marina and her staff went out of their way to get me a SKA hockey ticket when they found out I was a hockey fan... what a tremendous surprise and treat. This is one of the best hotels for location to see the key sites in St Petersburg. I walked to all of them and lots of good restaurants near by. High quality in this hotel with high quality staff with a personal caring attitude.....great package overall.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erniebam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, October 9, 2013
Dear Erniebam,
Thank you for your positive review on W St. Petersburg. I am very glad to hear that you value not only our perfect location, but the service from our staff as well. Moreover, I am happy to hear our Welcome Office Team has managed to create a customized surprise for you, since you are a hockey fan.
We hope to host you again at W St. Petersburg.

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 25, 2013 via mobile

Stayed in the spectacular room for 4 nights. The room is of decent size (have stayed at better W hotel eg W Taipei) but not spacious, but the location is a huge advantage with many tourist attractions (the Hermitage, St. Issac's Cathedral and Nevsky Prospect) and good restaurants (Tandoor, Teplo, Krokodil etc) nearby. The hotel put balloons outside our room on my birthday (a nice touch indeed!) and made wifi complimentary for me (since a staff wrongly told me wifi is free when it's RUB750 per day). However, when I asked the hotel to book a restaurant with me, no one let me know that the restaurant is successfully booked even though I asked twice! Overall, would stay again for the location alone.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rex_in_france
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, October 9, 2013
Dear Rex_in_france,
Thank you for your constructive comment on your recent stay at W St. Petersburg & your loyalty to W Hotels Worldwide.
I am sorry to hear that you haven't received a restaurant booking confirmation from our Concierge. On the upside I am glad you have liked your Birthday surprise and enjoyed the perfect location in the city center.
Please let us know in advance about your future stay, so our Concierge team will prepare a special schedule with booking confirmations for the restaurants and Insider tips .

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 23, 2013

The W is in a great location for walking to many of the must see sights of St Petersburg.
Although some of the decoration isn't to my personal taste, it is clean and very comfortable. The 'Living Room' is a relaxing place for a drink after a day's sightseeing and there are plenty of decent restaurants just a few doors away. For breakfast try turning left as you leave the hotel and walk down to the corner where you can have breakfast while admiring St Isaac's through the window.
Highly recommend doing a boat tour in one of the smaller boats that stays in the canals rather than going into the Neva River. Also recommend pre-purchasing Hermitage tickets on the internet and printing out the vouchers before arrival - present the vouchers at the small booth in the centre of the first entry gate.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, October 9, 2013
Dear Joanne S.,
Thank you for your affirmative comment on your recent stay at W St. Petersburg and your Insider tips for the local area! I am very glad you have enjoyed our signature cocktails in our colorful Living Room.
If you decide to come back to St. Petersburg, let us know. Our Concierge will assist you with the Hermitage voucher purchase and printing with no extra charge.
We hope to host you again!

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 5 Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 23, 2013 via mobile

Stopping in St Petersburg on business and the hotel is very centrally situated close to the Winter Palace and the river Niva. The lobby bar is small but quite pleasant. Prices are high but this is an upscale hotel in a pricy city so not unexpected, a beer is 250 rubels so about £5 or $7.50. The rooms are reasonable though the suites are small, the bed was very comfortable. Meeting rooms in the basement were small but could handle up to about 20 people. The wifi is fast, when it works but as another reviewer has stated you spend most of your day worrying whether you're properly connected as it sort of works but not until you have accepted the terms in your browser. This was a bit frustrating. There is a small gym with a few cardio machines and the spa, though I didn't try it, looked ok.
Other than that the hotel is pleasant enough and the staff helpful, I'd stay again if I need to come back.

Stayed September 2013, traveled on business
Helpful?
Thank HentiCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, October 9, 2013
Dear HentiCat,
Thank you for your constructive review on your stay at W St. Petersburg. I am sorry to hear you have experienced a patchy WiFi connection. Our IT team is working on making it more user-friendly, but still very secure.
On the upside I am glad you have enjoyed our bright Living Room for drinks and our Studios for business conference.
If you decide to come back to us, do not hesitate and check out FIT, our renewed fitness centre. It is complimentary for every guest and it has the best equipment, including Power Plate.

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 21, 2013

My girlfriend and I stayed at the W Hotel in St. Petersburg, Russia as part of a romantic vacation for five (5) nights in late June earlier this year (2013). I have stayed at the W Hotels in both Dallas and San Francisco in the past and always enjoyed them. But our stay at the W St. Petersburg was disappointing. The room (at $500 per night) was small and the housekeeping was desultory. We had to repeatedly request that our room be cleaned and bed made up. The wi-fi was poor, requiring you to log-in over and over and over each day with inconsistent connectivity. The closet space was microscopic. The rooftop bar was nice with a great view -- it would be difficult in such an elegant city to find any place that did not have a great view -- but the prices were exorbitant for what you got, very little "bang for the buck". The hotel has an excellent, central location. The front desk staff was friendly and spoke English well overall. The masseuse and masseur at the Bliss Spa were very good. It annoyed me at check-out that our bill did not reflect I had prepaid for all five (5) nights and included charges for candy my g.f. had eaten in the room which we had been told was free at check-in. The manager reversed the charges but . . . review your room charges carefully. I would not stay there again.

Stayed June 2013, traveled as a couple
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Public Relations Manager at W St. Petersburg, responded to this review, September 24, 2013
Dear Mark K,
Thank you for your constructive comment and your loyalty to W Hotels Worldwide. I am sorry to hear that the bill at check-out took some extra time, but I am glad that our manager was able to correct everything in accordance with your request. In June we had some issues with the wi-fi connection in the building, let me assure you our IT-department is working hard to fix it.
On a positive side I am happy to hear that you enjoyed our service at Welcome Desk and Bliss Spa. I also agree that our location in the historic center of the city is very convenient and makes it easy to explore elegant St. Petersburg. If you could kindly share what else can be improved please contact me directly to this email: Gaiane.khachikian@whotels.com

Best regards,
Gaiane Khachikian
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 14, 2013

Definitely a must stay location the look and fill and general ambiance is modern, tasty and yet warm. The interiors' are unique. The insider service and advise was very helpful. Daria the W insider made our stay unforgettable
Very good location just a few blocks aways from the most important historical building and nice bars and restaurants.
The Bliss amenities and Spa are totally addictive.

Room Tip: Book directly.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorenzo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_St_Petersburg, Manager at W St. Petersburg, responded to this review, September 19, 2013
Dear Lorenzo R,
Thank you for your positive review regarding your recent stay at W St. Petersburg. W Insider is one of our unique positions in W Hotels providing an insider access to whats new/next in the city, I am very happy to hear that you enjoyed the provided information.
Let me highlight the room tip for other travelers, we guarantee the best rate, when booking directly through our website wstpetersburg.com.
Looking forward to see you again,

Best regards,
Selim Olmez
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. Petersburg hotels
Admiralteisky
Four Seasons Hotel Lion Palace St. Petersburg
Four Seasons Hotel Lion Palace S...
#3 of 349 in St. Petersburg
773 reviews
Admiralteisky
Astoria Hotel
Astoria Hotel
#7 of 349 in St. Petersburg
1,531 reviews
Nevskiy
Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
#8 of 349 in St. Petersburg
1,574 reviews
Show Prices
Show Prices
Show Prices
Nevskiy
Kempinski Hotel Moika 22
Kempinski Hotel Moika 22
#15 of 349 in St. Petersburg
1,108 reviews
Admiralteisky
Domina St.Petersburg
Domina St.Petersburg
#10 of 349 in St. Petersburg
1,141 reviews
The State Hermitage Museum Offic...
#5 of 349 in St. Petersburg
976 reviews
Show Prices
Show Prices
Show Prices

Been to W St. Petersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W St. Petersburg

Property: W St. Petersburg
Address: Voznesenskiy Ave., 6, St. Petersburg 190000, Russia
Location: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in St. Petersburg
#9 Business Hotel in St. Petersburg
#15 Luxury Hotel in St. Petersburg
#17 Romantic Hotel in St. Petersburg
#20 Family Hotel in St. Petersburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — W St. Petersburg 5*
Number of rooms: 137
Official Description (provided by the hotel):
A modern wonder romanced by Saint Petersburg's elegant traditions, where nostalgia meets cutting edge cool in Russia's historical capital of glamour, fashion, and music. Conceptualized by award-winning designers Antonio Citterio Patricia Viel and Partners, W St. Petersburg is located in the heart of the city next to St. Isaac's Cathedral, a stones throw from the lavish Winter Palace with the famed Hermitage Museum and a short stroll from the spectacular Neva River. Indulge in our Living Room, tune into the DJ beats on our panoramic terrace, check out our panoramic meeting space WOUNGE and unwind at bliss spa and WET swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Agoda, Priceline, Hotwire and HotelQuickly so you can book your W St. Petersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w St. Petersburg Hotel St. Petersburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing