Occasionally things go wrong in hotels. That I can understand. This time, it happened to me.
I arrived late at the hotel, with a colleague, at around 1am having walked from the late night train from Moscow. The hotel had our reservations, they were all in order, but they had had one of their regular VIP customers request to extend their stay, so they did what most hotels would do, let them continue the stay. For whatever reason they then didn't make a particularly good job of working out what to do.
To cut a long story short I agreed to take a room and vacate it early next morning; they needed it cleaned for another arrival.Had I stood my ground and got moved elsewhere I would probably have ended up with less sleep - so at the end of the day taking what I could was a sensible move.
Normally I'd never go back to a hotel after that - but there is something about the Golden Triangle that probably merits a second chance. It's for certain in a nice part of town, it's very nicely furnished, the staff that we saw were very nice and friendly (although the lady I spoke to on the phone who had made a mess of the booking and the remediation was something on a hiding to nothing). Breakfast was very good.
I'll be back in St. Petersburg at some time - and I'll quite happily return to the Golden Triangle ... but don't do that to me again!
- Official Description (provided by the hotel):
- Finalist of Russian Hospitality Awards as the “Design hotel of the Year”. Golden Triagle Hotel features prime location in 19th century building in the center of St.Petersburg, Russia (50 m from Nevsky prospect, 600 m from Hermitage museum), chic & comfort of 55 individually designed rooms with picturesque views, free secured parking and rich buffet breakfast with sparkling wine on weekends. Noted for affordable rates and great value for money, Golden Triangle is a tiny precious hotel with elegant chandeliers, fresh flowers & oil paintings, Italian furniture & deluxe Bvlgari toiletries. Dedicated & multilingual team of 20 people welcomes guests round the year. ... more less
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