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Reviewed April 12, 2019

This was such a delightful place to stay. The staff was incredibly awesome and I really loved the rooms.

I only have two issues that make it a 4 instead of a 5:

1. The water temperature constantly oscillates from hot to cold when you take a shower, it's generally fine, but by all means DO NOT flush the toilet or you will get burned

2. The wifi is sloooooooooooow. Like, "might as well using you roaming data plan" slow.

Aside from those two things, it really is one of my favorite places I've stayed in SPb!

(seriously tho, Pan and Cake is the best little cafe for that free morning breakfast <3, and I really did love the staff!)

Date of stay: April 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank Pioneer40330460654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Калейдоскоп с, Управляющий at The Faces Kaleidoscope, responded to this reviewResponded April 29, 2019

Dear Guest,
Thank you a lot for your choice and review about your recent stay in The Faces Kaleidoscope Hotel!
We definitely solve the problem with the internet in the nearest future and checking water. Sorry for the inconveniences at your stay period.
We hope to welcome you back again soon! Best Regards, Xenia Paraskun, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2019

We were very happy to stay at Kaleidoskop, the Faces! The location is great, and it was very easy to get around. The room was comfortable, clean and nicely designed. We would like to give special appreciation to the staff, everyone was truly friendly, nice and attentive which made us feel very welcome

Date of stay: March 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Explorer65993884246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Калейдоскоп с, Управляющий at The Faces Kaleidoscope, responded to this reviewResponded April 11, 2019

Dear Guest,
Thank you for your review of the Faces Kaleidoscope Hotel, Saint-Petersburg. It was our pleasure to welcome you.

I am delighted that you enjoyed your time with us. We do hope that we have the opportunity to see you again.
Yours sincerely,
Xenia Paraskun
Hotel Manager

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Reviewed October 11, 2018

Beautiful hotel just 5 mins walk from Gorkovskaya metro station which is only one stop from nevsky prospekt. Immaculately clean with stylish decor. Very comfy bed and has a small cafe for morning coffee or breakfast.

Date of stay: October 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank WeAreLynnAndMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Калейдоскоп с, Управляющий at The Faces Kaleidoscope, responded to this reviewResponded October 30, 2018

Dear Lynn and Mark!
Thank you for your review of the Faces Kaleidoscope Hotel, Saint-Petersburg. It was our pleasure to welcome you.

I am delighted that you enjoyed your time with us. We do hope that we have the opportunity to see you again.
Yours sincerely,
Xenia Paraskun
Hotel Manager

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Reviewed October 3, 2018

Everything was clean and new in the room just like the pictures . The staff is very friendly and breakfast offered delicious! The only problem was that the room we stayed in was quite small. It was actually an attic with a window on the ceiling. Apart from this, i would definately suggest it!

Date of stay: September 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank akonto393147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Калейдоскоп с, Управляющий at The Faces Kaleidoscope, responded to this reviewResponded October 30, 2018

Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, in the meantime thank you again for your recommendation. We hope you will visit us again.

Sincerely,
Xenia Paraskun
Hotel Manager

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Reviewed September 18, 2018

We enjoyed a 3 night stay. The rooms were spacious, new and beautifully furnished. There's a cafe on the ground floor where we had a delicious breakfast every morning. Service staff were very helpful and friendly. Only complaint is that there were mosquitoes in one of our rooms, despite the room being equipped with mosquito repellent. Friends in that room suffered quite a few bites. Hotel staff seemed quite indifferent about the situation and brushed this off as part of life in St Petersburg.

Date of stay: September 2018
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Titus_ST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Калейдоскоп с, Управляющий at The Faces Kaleidoscope, responded to this reviewResponded October 30, 2018

Dear Titus_ST,
Thank you for your review following your stay. We very much appreciate your thoughts. I am sincerely sorry to hear of your disappointment regarding to moquitos and staff reaction and I wish to offer my sincere apologies to you.

In warm season we always do our best for fighting with this problem, our administrators try to help: give additional fumigators, but I am addressing the issue noted with our team.

Should there be an opportunity, we do hope that you will consider returning for a future visit. In the meantime, thank you again for your comments.

Yours sincerely,
Xenia Paraskun
Hotel Manager

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