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“Never again”

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Nevskiy Central Hotel
Ranked #132 of 336 Hotels in St. Petersburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Never again”
Reviewed June 29, 2013 via mobile

6th floor without elevator. No hot water, had to take shower in used room on 2nd floor. Reception knew about it in advance, but gave the room anyway. Airconditioning didn't work for 1/2 day. Hotel management isn't responsible for anything - no refund policy.
Room is clean. Stuff is friendly.

Stayed June 2013, traveled on business
Helpful?
1 Thank Efim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, June 30, 2013
Dear Guest,
Thank you for your review. Your comments are very important to us. We apologize for the problem with AC. It has been fixed and is working smoothly now. We shall investigate what has happened during your stay and take all the necessary measures to remedy the situation so that our future guests never have to face it. Thank you for making a note of the cleanliness of our rooms and friendliness of our front office staff.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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    31
    10
    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
La Talaudiere, France
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 18, 2013

We stayed four nights in this hotel which is ideally located within walking distance from the city centre. A soon as we arrived, we were made to feel welcome by the receptionist who took plenty of time to explain how to get to our room. By the way all the hotel staff have constantly been helpful and ready to help. Breakfast is simple but very good. The only problem is that there is no lift and you may have to carry your luggage up to the sixth floor, which may put off elderly people in particular. Other than that, everything is perfect.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robby42350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, June 20, 2013
Dear Guests,
Thank you for posting your review. Your comments are very important to us. We are happy that your stay at our hotel was enjoyable and will be looking forward to welcoming you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 14, 2013

Stayed here in January 2013, as a world traveler and writer of "6 of the 7 continents blog" I cannot give this place a better review! I was in the off season so the room was very cheap. The staff is excellent and most spoke great English. There is free breakfast, and free wifi. The breakfast is hot, and very decent for a hotel. The location right on Nevsky is unbeatable, a short walk to so many attractions. There is also a convenience store on the first floor for those partying to pick up a few pregame drink before checking out Nevsky Prospeckt. The hotel would be excellent for a family or couple as well.

Room Tip: Even though it was January the room was pretty hot, so we slept with windows open.
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Braveheart_10010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, June 18, 2013
Dear Guests,
Thank you for your feedback. We appreciate your comments and are delighted that you have enjoyed your stay with us. We wish you all the best and shall be happy to have another opportunity of welcoming you at our hotel.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 4, 2013

We spent 4 night in this hotel right on the very central prospekt nevksy.
Rooms are not on the main road so enough quite.
Staff very kind.
free wifi
The breakfast had a limited food choice
the cost is saint petersburg level, so similar to other european town

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zyxg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, June 18, 2013
Dear Guests,
Thank you for sharing. We appreciate your feedback and are happy to have learnt that your stay with us was enjoyable. We wish you all the best and shall be looking forward to welcoming you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okehampton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 7, 2013

Finally achieved my dream of visiting Russia and wasn't disappointed. This hotel is well placed for visiting all the wonderful sights of St Petersburg either by walking or using the underground. Large, warm, comfortable room in a very clean hotel. Staff speak English and are very welcoming and helpful. Breakfast is a joy, with some great Russian dishes plus yogurt, cheeses and juices. The hotel is above a grreat internet cafe which is above a shop, so lots of stairs to climb to reach the hotel. Thoroughly recommended.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruthp311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, March 10, 2013
Dear Guest,
Thank you for sharing. Congratulations on your dream having come true! We appreciate it that you have chosen our hotel for your first trip to St.Petersburg, and are delighted to learn that you have enjoyed your stay with us. We hope your that first trip will be followed by many other trips and you will become our patron. We wish you all the best and will be happy to welcome you again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 7, 2013

We stayed at this hotel for three nights. We liked it very much and would definitely recommend it to our friends. The positive sides are the following:
- excellent value for money
- reception-girls are nice, they speak English fluently and have excellent pronunciation
- our room window faced the courtyard and it was very quiet inside
- the room and the hotel in whole are very clean
- decent breakfast
- last day we had to check-out before the breakfast; we informed a reception-girl on it, and next morning she gave us lunch-boxes.
- strong Wi-Fi signal in the room
- all-day grocery store in the basement
- all-day chain restaurant "Elki-Palki" (authentic Russian cuisine) is in a couple of meters from the entrance
- Moskovsky railway station is in 10-15 minutes of walking
- the underground station is somewhere near
- the bus stop is in some 100 meters from the entrance (it takes 8-10 minutes to get to the Hermitage Museum by bus)

The negative sides are minor comparing to positive ones
- walls between rooms are too thin; one can hear loud conversations, TV or music from the adjoining rooms
- one day the breakfast cucumber was spoiled
- the bathroom door was a bit creaking
- the bad sometimes was creaking sometimes as well

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vincent v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, February 10, 2013
Dear Guests,
Thank you for your feedback. We appreciate your detailed comments and are delighted that you have enjoyed your stay with us. We wish you all the best and shall be looking forward to your next visit.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingborg, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 11, 2012

It was a great pleasure to see the wonderfull city called St.Petersburg! And I was happy to stay in Nevsy Central hotel! It has very good location, it's very close to all museums, beautiful churches, cathedrals. There are a lot of restaurants and cool bars arount there!
The rooms are big and cosy! You can use everything you need in your everyday life (iron, fridge and so on.) The breakfast is made with love! There are many food and beverages alternatives!
I really appreciated that warm atmosphere and I want to thank all the staff! Especially Maria and Oksana, they helped me a lot during my stay! And I was really surprised how good they can speak english! It's very important in Russia cause there are not a lot of people who speak english!
Thanx for everything!
I hope one day I'll be back!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulZoo, Deputy Director of the Nevsky Hotels Group at Nevskiy Central Hotel, responded to this review, January 3, 2013
Dear Guest,
Thank you for your warm feedback. Your comments are very important to us and we are happy that you have enjoyed your stay with us. We wish you all the best and will be delighted to have you among our guests again.
With kind regards,
Julia Zueva
Deputy Director
Nevsky Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nevskiy Central Hotel

Property: Nevskiy Central Hotel
Address: Nevskiy Ave., 90, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #132 of 336 Hotels in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nevskiy Central Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
Squarely in the middle of the Central District, the Hotel Nevsky Central has its main entrance right on Nevsky Prospect. The hotel is less than five minutes from the Moscow Railway Station, and just crossing the street brings you to the Mayakovsky Metro station. The hotel offers 34 standard rooms, most of which have air conditioning. Five of them are singles with small bathroom, phone, TV, room safe and hairdryer; the other 29 are doubles and twins with all the same room conveniences, as well as a choice of double bed or twins and choice of bath or shower. Though the entrance is right on busy Nevsky Prospect, the guestroom windows look onto a quiet, scenic courtyard. The rooms are well designed with comfort and a homelike atmosphere in mind. Wireless Internet is complimentary. Guests can select from among the hotel's many standard services, such as visa support, registration for only 190 roubles and a car and driver to and from the airport. There's laundry and dry cleaning service, a choice of cars with drivers, experienced interpreters in any language and tickets for airplane flights or journeys by rail. ... more   less 
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