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“Pleasant stay” 3 of 5 bubbles
Review of Sokos Hotel Olympia Garden

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Sokos Hotel Olympia Garden
Ranked #59 of 331 Hotels in St. Petersburg
Certificate of Excellence
London, United Kingdom
Level Contributor
86 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Pleasant stay”
3 of 5 bubbles Reviewed February 23, 2013

I would rate this hotel as Good rather than average or very good.Rooms/ beds in Hotel were comfortable, well furnished liked the wooden floors good standard of Decor,mini bar,iron ,hairdryer,TV.Only downside was no tea or coffee making facilities in room and limited wardrobe space if staying more than a couple of days..Buffet style breakfast Dinner was also Buffet style food was fine except the same menu is repeated every two days...and anaemic looking sausages appear everytime.. need better variety of food.Wake up cal 24hrsls are hit and miss so best have a back up i did not receive a couple of early calls and dealing with the front office regarding this was not the most positive experience.
A supermarket is five mins walk out of hotel left and left again its 24hrs continue and turn right five mins walk to the metro station .There is fantastic very hot steam room in the basement ... just loved it and it was free of charge.I would stay here again,

Room Tip: Request a room looking out with view ,as rooms facing inward all look onto each other onto a square...
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bluenile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina B, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, March 10, 2013
Dear Bluenile,

We are very glad that you have chosen our hotel and thank you for spending some of your time for living the feedback. It is nice to know that you liked your room, both the décor and the equipment. All the rooms in our hotel have hairdryer in the bathroom, ironing facilities, safe deposit, refrigerator and TV in the living room. Starting from the Superior Rooms we also provide our guests with tea and coffee-making facilities (tea-pot, tea and coffee in the room). Our guests can always have them for an extra charge of 500 rubles per day. Another distinguishing feature of a Standard Room is that it may overlook the atrium of the hotel, the street or the garden. During the reservation or even at check-in you can always specify this, and so if there are rooms vacant, you can enjoy the view you like.
I am very sorry that you didn’t receive your wake-up call, it goes automatically on your TV in the room, but you can always ask the reception personnel to wake you up by phone, they will always be glad to help you with that.
It is nice to know that you liked our sauna, because as we belong to the Finnish chain it is an essential part of the hotel and we are glad that you enjoyed it. Anyway, please be sure that if you have any questions, they can always be settled within the shortest time just if you let us know.
We appreciate your feedback. Thank you for choosing Sokos Olympia Garden and we all hope to see you soon again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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877 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Helsinki
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

I have stayed in this hotel a few times on short business trips to St. Pete. The hotels is good with clean and spatious rooms. The only thing to complain about the rooms is the somewhat noisy air conditioning that I have noticed at least twice, which may bother someone who is more a sensitive sleeper. The restaurant is the basic Fransmanni with nothing that will suprise you too much and the breakfast is ok and plentiful, but again nothing spacial.

Sokos is a Finnish hotel chain and the concept doesn't really include any luxury, so if you don't expect such things you'll probably have a nice stay there.

For me one of the reason for staying here is the location (close to where I work in St. Pete), but in general I would say it is not the best for tourists at least. It's just a bit too far from the centre for walking, so that you need to take a cab or the metro ( which is near the hotel though) to get to places like Nevski prospekt or Vasili island.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Quicktime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina B, Front Office Manager at Sokos Hotel Olympia Garden, responded to this review, February 21, 2013
Dear Quicktime,

Thank you for choosing Sokos Hotel Olympia Garden and leaving your feedback with your useful comments.
I am really pleased that you liked our clean and comfortable rooms. Our beds are perfectly made for a good sleep.
I am sorry that you were bothered by the noise from air condition. I hope it didn’t disturb you much. This is definitely not our standard.
Our restaurant Fransmanni with French-Provence cuisine has its own charm. It could please you with some very delicious dishes and desserts. You should definitely try our chocolate cake. I am sure you will be surprised by its wonderful taste.
I am glad that it is convenient for you to go to your office from our hotel.
I hope you choose Sokos Hotel Olympia Garden as place for your stay in future too.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 5, 2013

For two times I quite liked the hotel as I expected it has the highest Finnish standards. This time, last week though, I stayed at hote and asked to give me a wake up call. As I had my battery empty, I decided to trust the hotel. Wake up call never came and I missed my flight. When I complained, the answer was that "I will send someone to check the alarm". How on earth this will help me and my missed flight? That was the only explantion and sorry from hotel while I had to miss really importnt trip and buy new tickets. Higly dissapointed of attitude.

  • Stayed February 2013, traveled on business
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Jaanika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry S, General Manager at Sokos Hotel Olympia Garden, responded to this review, February 19, 2013
Dear Jaanika M,

Further to my email sent to you I would like once again to apologies on behalf of hotel management. Full assistance should have been provided to you and all relevant compensations should have been offered. As mentioned in my mail I am looking forward to hosting you in Olympia Garden hotel during your next stay in St. Petersburg when we will have the chance to meet and settle this unfortunate accident. In the meantime, please be informed that our automatic wake-up call system is being constantly tested to avoid similar unacceptable cases in future.
Yours sincerely,

Dmitry Shubin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed January 12, 2013

Great hotel! Nice staff, clean rooms, comfortable beds, great breakfast. What else do you need? :)
Metro station is several minute walk away. There are many stores and restaurants around. Overall, I would definitely stay here again.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna C, Manager at Sokos Hotel Olympia Garden, responded to this review, January 14, 2013
Dear Rebecca B,

Thank you very much for your kind review!
We are really happy to hear you have found our hotel and restaurant great, our staff nice, our room clean, our beds comfortable.

We are looking forward to your next visit!
Kind regards,

Anna Chuklova
Front Office Manager
Deputy General Manager
Sokos Hotel Olympia Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 19, 2012

Hotel was in generall ok. check-inn was very long. and in the bar, I was waiting for more than an hour in a club sandwisch. also breakfast was relative poor in service. the hotel an dhis room is ok. internet is free but is off every 15 min.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank remcofrommoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry S, General Manager at Sokos Hotel Olympia Garden, responded to this review, December 24, 2012
Dear Recofrommoscow,

Thank you very much for finding a moment for writing your review about Sokos Hotel Olympia Garden!
We are pleased to know that you were generally satisfied with our property during your stay. Please be assured that several difficulties which you faced are considered totally unacceptable for us and not corresponding to our standard. Therefore, our team would like to express our apologies and guarantee you fast and attentive service in all departments and perfect Wifi connection during you next stay with us.
Best regards,

Dmitry Shubin
General Manager
Sokos Hotel Olympia Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 1, 2012 via mobile

Stayed here on a September with a travel tour group of scandinavia and russia. The rooms are spacious, clean and.well-appointed. Especially enjoyed sleeping on the bed after a long day of touring.

The hotel had an automated foreign currency converter, which proved convenient and easy to use.

Lobby tends to be crowded especially during check in time, as apparently several tour groups reserve rooms in this hotel.

All in all a good place to stay.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank qallado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna C, Manager at Sokos Hotel Olympia Garden, responded to this review, December 6, 2012
Dear Qallado,

Thank you very much for your kind review!
I am very glad that you found our rooms spacious, clean and well-appointed. Sleeping quality of our guests is especially precious for us.
We promise to keep the level and hope that you will come back to us someday!

Kind regards,

Anna Chuklova
Front Office Manager
Deputy General Manager
Sokos Hotel Olympia Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 18, 2012 via mobile

Great bet if you are Travelling to St Pete on buisness, close to attractions and metro
Will stay here again for sure

The restaraunt is very good and the sauna on -1 floor is great to warm up after a chilly day or help with the jet lag

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gravelcrusher7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna C, Manager at Sokos Hotel Olympia Garden, responded to this review, December 6, 2012
Dear Gravelcrusher7,

Thank you very much for your kind review!

We are glad to hear that you found our hotel great bet for business travelers! Your review is the best award for us!
We are looking forward to your next visit!
Kind regards,

Anna Chuklova
Front Office Manager
Deputy General Manager
Sokos Hotel Olympia Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sokos Hotel Olympia Garden

Property: Sokos Hotel Olympia Garden
Address: Bataiskiy Lane, 3A, St. Petersburg 190013, Russia
Location: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 331 Hotels in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sokos Hotel Olympia Garden 4*
Number of rooms: 348
Official Description (provided by the hotel):
Original Sokos Hotel Olympia Garden is the only hotel in St. Petersburg located in the historical center and yet having such an easy transport access to the airport, Expoforum and Moskovsky railway station. The hotel is a perfect destination for a 'Cosy living, Smart working' surrounded by a green park for energizing walks and morning runs. A 'Mezanine' floor with 14 multi-functional meeting rooms makes our hotel the business place to be. In contrast to modern and up-to-date conference floor, one can enjoy a cosy atmosphere in Fransmanni restaurant, where the warmth of the fireplace will make you go straight from working condition to the weekend mood. 348 rooms at Original Sokos Hotel Olympia Garden are a great mix of coziness and functionality decorated with natural materials and textiles. Sports translations, high quality beer and tasty burgers will make an ideal end of the day with your friends or colleagues in 'Sports' Bar 84'. ... more   less 
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