We came to Kaliningrad to spend there November holidays. Oberteich was chosen as we had stayed there before. However that was a bad choice as we even couldn't expect such awful services. The first thing we were disappointed was the room, it was dirty!!! There were no toilet paper, the bathroom was uncleaned, the fridge was like a wastebasket (unfortunately we can't publish pictures to show). Wifi didn't work in our room for 3 days, we asked several times to resolve the problem, only one initiative was done, the staff restarted wifi with hope of solving that issue, nothing else was done, they couldn't give any explanation when that would be fixed.
Breakfast is "fantastic", staff explains that's personal and is serviced for every guest. There is no choice at all, you get 3 pieces of cucumbers, one sliced tomato, 4 pieces of bread and one plate of your choice (porridge, eggs).
Swimming pool, jacuzzi, hammam are dirty. We went there every day and every day we saw the same dust on the same places.
Staff. They asked us when we were checking out, that was weird!
Don't recommend! Poor quality for high price!More
- Free Wifi
- Free parking
- Visit hotel website