We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good and bad”
Review of Peter I

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Peter I
Ranked #41 of 320 Hotels in Moscow
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good and bad”
Reviewed February 2, 2014

Ok, the good bits. It's central, short walk everywhere. and the furnishings in my room were fine. The bed was comfortable. I was at the back/side if the hotel, it was quiet. The room was clean. All good so far. Them's the highlights.

The bad bits. The reception and staff in general don't speak English as well as the website suggests. WIFI costs circa £10 an hour if you want it in your room! That's half of the fee I pay a month at home!

Turning to the issues which arose! First, yes it was cold outside, but the temperature in my room was a constant 25 degrees. Too uncomfortable to sleep. So, i tried the cool air thermostat in my room. It didn't work. I rang reception. They had no idea what I was saying. End of conversation. It was boiling.....

Secondly, English TV is limited to CNN, BBC, so heeding this, I brought 6 DVDs with me, so after dinner I could watch a film on the laptop and relax. I am leaving with 5 DVDs. The other was obviously mislaid.

Thirdly, Maid came in twice, once without knocking, straight past the DO NOT DISTURB sign. Having flown from New York to London to Moscow in 36 hours, I just wanted to sleep. No chance!

Pricing - dear. Let's look at the bill. One sandwich with fries, slice of cheesecake and two glasses of plonk £37. So, if you're thinking that Moscow is cheap, think again. Travel is at 28 roubles for anywhere on the metro, but the hotel is very, very expensive. People say London is dear, but having been to London, New York, Delhi, Perth, Copenhagen, Dubai etc in the last 10 weeks, this hotel is way up there on price.

Would I stay here again? I doubt it. Would I recommend it? No. There are other Hotels locally that are getting better reviews.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosieJo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ksenia M, Менеджер по связям с общественностью at Peter I, responded to this review, February 5, 2014
Dear Guest,

Thank you for your review of our hotel.

I certainly apologize for the problems that you experienced. We take these comments very seriously, and I can assure you we will be taking steps to make sure all units are working to optimum efficiency – we will follow up on the problems you've pointed out. We appreciate your comments, and hope that you will give us another chance to be of service.

Best Regards,
Ksenia Marshavina, PR manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

634 reviews from our community

Traveler rating
    229
    290
    80
    22
    13
See reviews for
102
184
54
190
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sydney, New South Wales, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2014

The hotel is nicely furnished and the staff are very helpful. My room was comfortable and it is a short walk to the Red Square, Kremlin and shopping centre.

It's rather pricey, but so are all Moscow hotels. In fact, Moscow is just one big cash removal zone, you can't really do it on a budget. I found it value for money, considering the location and in comparison to other hotels.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eliot H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Svetlana K, Менеджер по связям с общественностью at Peter I, responded to this review, January 27, 2014
Dear Eliot,
Thank you very much for sharing your comments with us on Tripadvisor following your recent stay in Moscow!
We are delighted that you enjoyed the hotel, the location and its services and hope that we will be able to welcome you back very soon!

Yours sincerely,
Svetlana Khardikova
Peter I Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Padova
Level 6 Contributor
104 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 9, 2014

The hotel has a very good location near Kremlin and Bolshoi theatre in a very nice building. Unfortunately interiors are quite old and sometimes in awful conditions. For example Moquette floor had holes in the room. Organization of hotel and its Management seems also to be old, starting from staff attitude. However prices are not high and rooms are enough big and comfortable.
I would recommend it for trips with a low budget and with no high expectations. Definitely this is not a five star hotel, but a good one.

Room Tip: It would be better to check conditions of interiors. Our room had holes in the moquette!
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Euram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ksenia M, Менеджер по связям с общественностью at Peter I, responded to this review, January 9, 2014
Dear Euram,

First of all, I would like to thank you for choosing Peter I Hotel for your Moscow stay.

Thank you for taking the time out to give us your feedback - it is very important to us.

We are really sorry that you found our organization of hotel and management old.

We are constantly training our staff to provide great service for our guests.

Your comment is very important to us and we do hope to have the pleasure of seeing you again soon at the Peter I Hotel and making your stay most enjoyable.

With best regards,
Marshavina Ksenia, PR manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vilnius
Level 6 Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 5, 2014

This very centrally located hotel was real surprise for me. So many times in Moscow we had to overpay for a questionable facilities, while this time coming to celebrate New Year we found this 4 star hotel for very reasonable price, 140 EUR for double room including breakfast and free champaign for 3 mornings… Staff is very friendly and helpful, all main Moscow attractions within 20 min, walking distance. Another important quality - this hotel was very near to main New year's eve celebrations but in the rooms - no sign of noise.
After long walks we really enjoyed Turkish bath, jacuzzi and pool - all included in the room price. Will stay in Peter I again for sure.

Room Tip: Rooms facing courtyard are quitter
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raliska a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ksenia M, Менеджер по связям с общественностью at Peter I, responded to this review, January 9, 2014
Dear guest,

Thank you for taking the time to post your review and for sharing your experience on TripAdvisor.

We are delighted that you enjoyed your stay and will share your opinion with all relevant staff members.

We are happy to be your favorite hotel at the center of Moscow and always looking forward to see you again.

With best regards,
Marshavina Ksenia,
PR manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 23, 2013

Almost nobody, except some people at the Hotel spoke English here. We were here 4 days, but to see all you want in Moscow 2 days is more than enough. The Hotel is OK, but has much higher prices for food and drinks than others in the area.
We were warned about how things are in Moscow. Everything was good until we left to go home. The transportation back to the airport said they couldn’t get us there in time, since there have been two accidents! We had an agreement before with 2800 Rubels to get us there. He told us we had to find another solution and asked us how much money we got. We, of course we understand this is not good – but didn’t have any choice, told we had around 3060 Rubels. They needed everything. This would be with the airport train and the best seats, etc. The driver drove us to the station and bought two tickets and helped us into the train. This was standard seats and the tickets cost 320 Rubels for each. Two tickets are 640 Rubels and 3060 minus 640 is 2420. The train station was less than 10 minutes from the hotel. This is a clear rip-off.
I complained to the Hotel and asked for a reply two more times before I finally got one. I also sent them a copy of the tickets. They told us the driver forgot to give us the money back. ??? We have both been to many countries and so far Moscow Peter 1 is the worst. Our advice to all: Travel someplace else. Even if you go for the best hotels, they still try to take all your money.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MrOHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 22, 2013

I stayed in Petr 1 in September, October and December 2013 on business. I can't fault the service food etc. The hotel is 1km from red square which is why it's so expensive. It's also a ten minute walk from the office which is why the cost was justifiable, when I went to a cheaper location further out on may I was told I would be waiting two hours for a taxi. Hotel WiFi is extra in room and is patchy at best. However WiFi in lobby bar is good and free ( although a glass of beer does cost about $10 but there is piano music every evening)

The food is good in the evening but again a bit expensive , you can eat cheaper nearby but when it's -15°c outside you don't bother.
Breakfast is included in rate but isn't great.


In short I would stay there again as, it's central, safe, close to work but I do feel it's expensive.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brendan_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 10, 2013

Have been in the hotel for 3 nights. location excellent, Service excellent, Breakfast excellent, Room spacious and clean and well kept. walking distance from the Metro and red square. I have searched for something that needs improvment and eventually found one small things... complimentry water will be a small but very effective addition.

Room Tip: Ask for a room facing the back, there is an office and a small street on that side and is very quiet...
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Svetlana K, Head of marketing and advertising department of Peter I hotel at Peter I, responded to this review, December 12, 2013
Dear guest,
Thank you very much for sharing your comments with us on Tripadvisor following your recent stay in Moscow!
We are delighted that you enjoyed the hotel, the location and its services and hope that we will be able to welcome you back very soon!

Yours sincerely
Svetlana Khardikova
Head of marketing and advertising department of Peter I hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Moscow hotels
Hotel Savoy Moscow
#25 of 320 in Moscow
765 reviews
Tverskaya
Moscow Marriott Royal Aurora Hotel
Tverskaya
Budapest Hotel
Budapest Hotel
#93 of 320 in Moscow
534 reviews
Show Prices
Show Prices
Show Prices
Tverskaya
Hotel National, a Luxury Collection Hotel
Red Square & Kitay-gorod
The St. Regis Moscow Nikolskaya
Show Prices
Show Prices
Show Prices

Been to Peter I? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Peter I

Property: Peter I
Address: Neglinnaya St., 17, Moscow 127051, Russia
Location: Russia > Central Russia > Moscow > Tverskaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Moscow
#35 Romantic Hotel in Moscow
#37 Luxury Hotel in Moscow
#40 Family Hotel in Moscow
#57 Business Hotel in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peter I 5*
Number of rooms: 133
Official Description (provided by the hotel):
Peter I Hotel is located in the business and cultural center of Moscow just a few steps away from Red Square, Kremlin, St. Basil's Cathedral, the Bolshoi and Maly theaters and many other attractions of the capital. There are many metro stations near Peter I hotel: Kuznetsky Most, Okhotny Ryad, Trubnaya, Tsvetnoy bulvar. Peter I Hotel provides a full range of facilities for business and leisure: business center, conference halls, fitness center with pool, beauty salon, restaurant Romanov (Russian & European cuisine) and lobby bar. A generous buffet breakfast is served every morning at Romanov restaurant of Peter I hotel. The Lobby bar of Peter I Hotel is open 24 hours and offers the guests a wide selection of appetizers and salads, sandwiches, desserts and drinks. The Lobby bar is decorated with a luxurious white piano which complements the evening cosy atmosphere with the sounds of live music. VIP lounge is on the top floor of the hotel offers tea, coffee, pastry, fruits, light drinks and snacks for a day. Free Wi-Fi Internet service is available 24-hours in all hotel areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Expedia, Booking.com, Cheap Tickets, Agoda, Priceline, Ctrip TA, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Peter I reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Peter 1 Hotel
Peter 1 Moscow

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing