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“A nice hotel”

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Holiday Inn Moscow Suschevsky
Ranked #43 of 327 Hotels in Moscow
Reviewed April 30, 2014

Stayed here last month on a tour of Russia for two nights. Found the hotel to be very clean and pleasant. Breakfast was very good with every thing you would expect to be offered including freshly cooked omelettes to order. The hotel is a little out of the way but that wasn't an issue as we were on a tour and had a coach to take us into the city.

Staff were very helpful when booking us in as we were late arriving due to a cancelled flight and ensured that we had all the information we needed to meet our party the following day.

  • Stayed: April 2014, traveled as a couple
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Thank misterhugo59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Manager at Holiday Inn Moscow Suschevsky, responded to this reviewResponded May 8, 2014

Dear Bungal,

Thank you for staying at Holiday Inn Moscow Suschevsky during your tour of Russia and your kind comments. It’s a pleasure to know that we were able to make your stay comfortable and enjoyable. We are glad to hear that you found the hotel modern, breakfasts tasty and the staff professional.

We look forward to welcoming you again in Holiday Inn Moscow Suschevsky.

Best regards,

Julia Vorobyeva,
Marketing Manager

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Reviewed April 29, 2014

Hotel is a bit out of town, which can be a drawback if you want to do any sightseeing. However, it is less than a 5 minute walk to a metro station and you can be in the centre of Moscow from here in under 20 - 25 minutes. It has another advantage being a bit out of town the rates are much better value as Moscow can be very expensive!

Hotel staff really helpful when I checked in and I was given a free upgrade to a suite as I hold a Platinum IMG card. Internet was also free as was a breakfast in the Exec lounge. Room was enormous and bed was lovely and comfortable. The only problem I had with the room was that the windows were dirty. Room and bathroom were lovely and clean which is much more important.

Although the internet was free, for elite members, the speed was extremely variable from an acceptable value around 40 MPS but then at other times it dropped out or was down to 1 MPS!!!!!! When I mentioned this to reception when I checked out all they could offer was it was due to the numbers of people using the system.

A selection of cold options (cereals yogurt and fresh fruit) and limited hot options (bacon, sausage, pancakes and scrambled eggs), coffee, tea and juice for breakfast in the Exec lounge so acceptable but not as good as in the courtyard!

So overall would I come back, well maybe, as the room upgrade was lovely to have the extra, space, but the hotel is a bit out of the way unless you want to go to the Space museum at the VNDKh, which is only two metro stops north of here. The HI is also much nicer than the Cosmos Hotel which is just adjacent to the museum.

  • Stayed: April 2014, traveled on business
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Thank pair211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Manager at Holiday Inn Moscow Suschevsky, responded to this reviewResponded May 8, 2014

Dear pair211,

Thank you for staying at Holiday Inn Moscow Suschevsky and taking time to share your experience with us. We deeply appreciate your comments that definitely help us to improve the services we provide. It is a pleasure to hear that you enjoyed the hotel’s staff performance, guest rooms, great beds and cleanness.

We will be happy to welcome you again in Holiday Inn Moscow Suschevsky.

Best regards,

Julia Vorobyeva,
Marketing Manager

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Reviewed April 27, 2014

Good, quite, clean and spacious rooms.
Throughout Russia, and this hotel was not the exception, we found good/excellent customer/guest service. staff was courteous and helpful in providing advise and assistance about the hotel and the city.
Breakfast was good and plenty.
the hotel is located about 300 mts from a metro station. There is an underpass from outside the hotel to the front of a station on the line 6 of the metro.
If you head out of the hotel and walk to the right on the parallel street to the hotel, you will find plenty restaurants and after about ten minute walk you'll even find another metro station on the same line 6.
There is a convenient store right next to the hotel.
Also, although just because apparently not customary in Russia, the staff told me there were no laundromats (coin laundry) in Moscow but after searching online and with the kind help of a hotel staff member, I found out that there is a laundromat about 15 min from the hotel (by metro). So if you like to travel light, you may search for Chistoff laundromat or prachka moscow and the hotel will help you in telling you how to get there (although at first they will tell you there are no such things in Moscow).
Great, clean hotel with great staff. We even found out that the staff not only speaks good English but at least three of them spoke very good Spanish also.
The only complain is that one night we wanted to eat at the restaurant on the lobby but found out that they provide no non-smoking section, and although the lobby does not smell cigarette, I did not last five minutes at the restaurant without feeling disgusted by the smoke.
Providing a non-smoking section should not be difficult nor expensive for the hotel. Eventually they will do it and I hope its sooner than later.
We ended up eating in the room. The food was great though.

  • Stayed: April 2014, traveled with family
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2  Thank Tripadvfan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Manager at Holiday Inn Moscow Suschevsky, responded to this reviewResponded April 29, 2014

Dear Tripadvfan12,

First of all let me thank you for choosing Holiday Inn Moscow Suschevsky for your recent stay. It is a great pleasure to receive such a detailed and definitely honored feedback from a professional reviewer. We are happy to become a real-life proof of Russian hospitality for you. We are trying to do our best to make your stay with us even more comfortable.

Thanks again and hope to welcome you many times again when visiting Moscow.

Kind regards,

Julia Vorobyeva
Marketing Manager

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Reviewed April 10, 2014

Holiday Inns are, as a rule, very nice in Russia. After staying at Holiday Inn Simonovsky Val and one in Saint Petersburg, I expect an amazing experience. I also wanted to try out the Executive Level experience. Maybe my expectation were very high, but I really didn't enjoy it after being spoiled by other hotels. Don't take me wrong: the rooms are good and clean, downstairs bar area gives a nice work environment on weekday nights. Service is fine, but housekeeping tried to get into the room with the Do Not Disturb sign on twice. scaring the bejeezus out of me - I was taking an afternoon nap (which NEVER happens). Also, do not waste your money on the "Executive Level" It's just plain embarrassing. You have this small room with some tables, snacks, water, juice. You can also eat your breakfast there for free. But that breakfast is horrid. No omelette - you have to pay additional for that. Well then, whats the purpose of this... I left my feedback with the hotel.
Big High Five to the transportation lady. She was always spot on with getting me cars. Even at the last minute

  • Stayed: March 2014, traveled on business
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1  Thank Galina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Manager at Holiday Inn Moscow Suschevsky, responded to this reviewResponded April 24, 2014

Dear Galina M,

First of all let me thank you for staying at Holiday Inn Moscow Suschevsky and taking time to share your experience with. Please, accept our apologies for the inconveniences you experienced during your stay. We deeply appreciate your comments. Your opinion helps us measure the level of our services and improve them.

Please, note that breakfast served at Executive Lounge is continental. You may have a full buffet breakfast in the restaurant.

Thank you again for your valuable comments.

We hope to welcome you back to the hotel again in the future.

Best regards,

Juila Vorobyeva
Marketing Manager

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Reviewed April 7, 2014

The hotel was vert clean and very close. You almost exit from the subway in the hotel lobby. Staff very friendly and helpfull. Me and my friend were very happy with this chose. Almost every objective to visit is at 4-5 stops of the subway away.

  • Stayed: April 2014, traveled with friends
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Thank Travel1985584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Marketing manager at Holiday Inn Moscow Suschevsky, responded to this reviewResponded April 9, 2014

Dear Travel1985584,

Thank you for staying at Holiday Inn Moscow Suschevsky during your visit to Moscow. It is a great pleasure for us to get an honorable feedback from our guest. We are glad to hear that you liked convenient location of the hotel in a walking distance to Belorusskaya metro station and our professional, polite and friendly staff.

We look forward to welcoming you again in Holiday Inn Moscow Lesnaya.

Best regards,
Julia Vorobyeva
Marketing Manager

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Reviewed March 2, 2014 via mobile

Stayed this hotel from Feb 26 - Mar 2, 2014. Staffs are really friendly and helpful. Room is clean and breakfast is fair.
I had a comfortable stay in general and I will stay again on my next trip to Moscow.

Tips ; for IHG members, in-room Wifi is free of charge. So if you are not IHG member, you should apply to get the membership number.

Stayed: March 2014, traveled on business
3  Thank muskie2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Marketing coordinator at Holiday Inn Moscow Suschevsky, responded to this reviewResponded March 4, 2014

Dear muskie2002,

Thank you for staying at Holiday Inn Moscow Suschevsky during your visit to Moscow. We are glad to hear, that you were satisfied with our clean, comfortable rooms and tasty breakfasts in “Fleur Cafe” restaurant. It is a pleasure to know that you liked our friendly, polite and helpful staff. Your valuable comments are of great importance for us.

We look forward to welcoming you again in Holiday Inn Moscow Suschevsky.

Kind regards,
Julia Vorobyeva
Marketing Coordinator

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Reviewed February 20, 2014

The Holiday Inn at Suschevsky was a good find in a city of over priced hotels and unhappy residents. I was put on the 13th floor since I am a Platinum IHC member. Good room, free reasonable speed wifi, great free continental breakfast and day long snacks. The elevator was timely and I never had to buy the dreaded $30 breakfast. The help was all upbeat. a pleasant change from the typical Moscow service provider. Subway was only 2 blocks away. The big store near the subway was odd - upscale merchandise in what seems to be a lower middle class neighborhood?

  • Stayed: February 2014, traveled solo
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2  Thank ralphgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Marketing coordinator at Holiday Inn Moscow Suschevsky, responded to this reviewResponded February 25, 2014

Dear ralphgar,

Thank you for staying at Holiday Inn Moscow Suschevsky during your visit to Moscow and taking time to share your experience. We are glad to hear that you liked hotel`s convenient location in walking distance to Rizhskaya metro station, variety of snacks in our bar and the quality of services we provide.

We look forward to welcoming you again in Holiday Inn Moscow Suschevsky.

Best regards,
Julia Vorobyeva
Marketing Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Moscow Suschevsky

Address: Sushhevskiy Val St., 74, Moscow 129272, Russia
Phone Number:
Location: Russia > Central Russia > Moscow > Philistine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Romantic Hotel in Moscow
#38 Luxury Hotel in Moscow
#45 Business Hotel in Moscow
Price Range: $47 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Moscow Suschevsky 4*
Number of rooms: 312
Official Description (provided by the hotel):
Discover Moscow from the Centrally Located Holiday Inn Moscow-Suschevsky Hotel, with Excellent Subway and Road Links. It's a 45-minute taxi ride from Sheremetyevo International Airport to the sleek, sophisticated Lobby of the high-rise Holiday Inn Moscow-Suschevsky hotel. The city buzz fades away as you step into your spacious Guest room with free Wi-Fi, complimentary tea and coffee and the latest pay movies on your TV. Mingle over drinks in our cozy Lobby bar with free Wi-Fi. We're conveniently situated on a bustling boulevard with direct access to the ring road, 3 minutes' walk from Rizhskaya Subway Station. The hotel is 5km from mammoth Red Square, dominated by the Kremlin and the extravagantly coloured domes of St. Basil's Cathedral.Conveniently located for business, Holiday Inn Moscow-Suschevsky is within 3 km of companies like Morgan Stanley, Halliburton and a 10-minute drive from VDNKH Exhibition Centre. Hold seminars in 6 modern meeting rooms and prepare at the 12-hour Business Centre. Executive room guests enjoy complimentary breakfast, pastry, fruit and soft drinks in the stylish executive lounge with free Wi-Fi. ... more   less 
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Also Known As:
Holiday Inn Moscow - Suschevsky Hotel Moscow
Moscow Holiday Inn

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