My husband and I just returned from 2 weeks in Moscow (4 nights), Denmark/Germany, and London both for work and pleasure. We spent our first 4 nights in Moscow at the Ritz after having canceled our original reservation at the Ararat Park Hyatt due to the slate of anti-gay laws passed after your booking. In the end, we decided to go, anyway, and ended up with a Superior room at the Ritz using our Marriott points. As Marriott Gold, we expected to get upgraded, but they hotel was full on our arrival. They did offer to upgrade us the next day, but the upgraded deluxe room was essentially the same as ours with a bigger window but not as nice a view--so we passed.
The hotel is well located just a few blocks walking distance from the entrance to Red Square and the Kremlin. From our room window, we could see across rooftops the Kremlin and St. Basil's Cathedral, so we were pleased.
Our superior room was spacious for a regular room, and the shower was enormous. It was decorated in that Euro traditional style that isn't our favorite, but it was well executed still. Service in the hotel was top-drawer; the only service weakness we experienced were a few delays in service at the breakfast restaurant or the O2 Lounge.
As is typical for Moscow, prices were high. A lemonade in the lobby cost me $25. Coffee was $12. But if you come to Moscow and don't expect this, then you haven't done your research.
The O2 Lounge was cool, though less spacious than I would have though in terms of seating options. We had drinks there before dinner with views onto the Red Square/Kremlin, and dinner in the main Lounge on the opposite side closest to the bar. Both were delicious. Service was friendly, but sometimes a bit distracted. It occasionally took a few hand signals to get the attention of our server. Otherwise, good service.
The regular breakfast/dinner restaurant was good. Breakfasts were always good, if not great. Service was usually good. Dinner in the same restaurant had good service but just solid food. Dining out at the best restaurants in town certainly put the hotel restaurant in its place (e.g. Pushkin and Varvary, see separate reviews). Dinner at O2 Lounge certainly seemed better, since it was essentially the same menu.
Through the Ritz concierge, we had arranged our dinners at Varvary, Pushkin, and Bolshoi, as well as our one day tour with a private guide through the Red Square/Kremlin and some metro stations. Having an English guide was VERY helpful, since everything is marked in Russian and not easy to decipher. None of our taxi drivers spoke English, but were friendly and happy to read the addresses we brought with us when needed.
We did take time to visit the Ararat Park Hyatt during our stay...and must confess that it was a better choice for us. Its modern, chic style in its basic and suite rooms were definitely more to our taste. It was a little bit a walk from the Ritz, maybe 10 minutes, so not too far away from the Kremlin/Red Square, but was basically next to the Bolshoi Theater and the TSUM shopping center (the better of the main 2 if you ask us!). We didn't afford ourselves of much service at the PH, but the nice lady who showed us to the different room categories certainly was very helpful.
You can't go wrong with either the Park Hyatt or the Ritz. The new Four Seasons will open next year adjacent to the Kremlin, just a block from the Ritz, so that will provide yet another excellent option. If we were to return, we would opt for the Park Hyatt or take a chance on the Four Seasons--since we tend to prefer FS over Ritz in most places. That being said, the Ritz Moscow is a worthy property for a luxury stay.
- Official Description (provided by the hotel):
- Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more less
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- Also Known As:
- Ritz-Carlton Hotel Moscow
- Moscow Ritz Carlton
- Ritz Moscow
- Ritz-Carlton Moscow