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Savings alert! 55% below average rates

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Reviews (1,831)
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Reviewed March 23, 2013

The experience I expected from a Ritz Carlton Hotel. Tastefully appointed rooms, staff was m and welcoming from the doorman, club lounge staff and staff at O2. Had a small problem in my guest room, it was handled effectively and efficiently with great follow up. Great location to Red Square, Kremlin, and Bolshoi. The hotel is quite expensive but would return if I have the opportunity. Highly recommended.

  • Stayed: March 2013, traveled on business
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Thank NancyD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

The hotel Is beautiful. Opulent surroundings friendly staff and 3 minutes from Red Square. Rooftop bar has magnificent views but V expensive. Rooms are a marble and polished walnut delight. A great place to stay for business or pleasure. Early bookings ensure better deals on room prices. Staff friendly Multi lingual and knowledgeable. Hotel is VERY warm too warm really but this is a feature with most buildings. Overall the place to stay for a memorable vacation.

  • Stayed: March 2013
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Thank Sarah1485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Luxury, classic and comfort are my comment to Ritz Carlton, Moscow. All staffs always smile in greetings. All corridors are treated as art gallery, clean and spacious as well as good automation system in bedrooms.
Only two points to suggest: 1. no space for storing shoes. In order to have more capacity to closet, narrow corridor inside bedroom. So that there is no space for storing shoes. 2. no electric kettle and tea bags/coffee to be offered in bedroom.

  • Stayed: March 2013, traveled with friends
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Thank vianvian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013 via mobile

Scary entrance, they are checking the button of the car with mirrors.. Then fast check in and a reception lady escort you to the room to show you how everything works.

I was surprise that there isn't tea or coffee option in the room, the a/c didn't work well and they are so short with the amenities.. It's upsetting when you pay 400 usd per night.

The stuff are ok, trying to assist anyway.
Breakfast is very good and checkout was very fast.

I think that they are to cheap with what they give to the guest.. Comparing to other 5 star hotel off course.

For my next visit ill try other hotel in Moscow.

  • Stayed: March 2013
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1  Thank Idofei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Incredible levels of service and attention during my stay in Feb 2013.
I've been fortunate to stay at server RC hotels and this, so far is the very best.
Great spa and treatments, great rooms and attention to detal by all the staff.

  • Stayed: February 2013, traveled on business
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Thank all_ar0und_the_world
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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