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“2 nights at holidayinn lesnaya” 3 of 5 bubbles
Review of Holiday Inn Moscow Lesnaya

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Holiday Inn Moscow Lesnaya
Ranked #39 of 308 Hotels in Moscow
Certificate of Excellence
tlv
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“2 nights at holidayinn lesnaya”
3 of 5 bubbles Reviewed October 12, 2013

average hotel. lobby area very small. room is clean and average.
breakfast is good
the lobby resturant, bar and cofee is ok.
small gym on the 2nd floor
hotel localtion is close to a metro station and resturants

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank asafp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Marketing coordinator at Holiday Inn Moscow Lesnaya, responded to this review, October 16, 2013
Dear asafp,

Thank you for staying at Holiday Inn Moscow Lesnaya hotel and taking time to share your experience with us. We deeply appreciate your comments as they help us to measure and improve services we provide.

It’s a pleasure to know that you liked hotel’s location, clean rooms, our restaurant and bar and good breakfast.

We wish you all the best and will be glad to welcome you again.

Kind regards,
Maxim Brodovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,058 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
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  • Russian first
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  • Turkish first
  • Any
English first
Isle of Man
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

I am not a big fan of UK Holiday Inn establishments due to a number of bad experiences (see previous reviews) but I stayed here last week as part of a tour group and absolutely loved it.

The location is good (about a 30 minute walk from Red Square) with a Metro Station virtually on the door step. The rooms are big, clean and well appointed and I had everything I needed including tea and coffee making facilities. The hotel staff were excellent particularly in the bar and restaurant. The breakfast is very good and caters for UK tastes in its food offerings as well as providing the opportunity to try Russian alternatives. I ate in the restaurant 3 times and was very impressed with both the service and quality of the food; I would highly recommend the beetroot borsch, delicious!

This is a great bet for either a leisure or business trip and I would highly recommend.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Vorobyeva, Marketing coordinator at Holiday Inn Moscow Lesnaya, responded to this review, October 16, 2013
Dear Tony29,

First of all let me thank you for choosing Holiday Inn Moscow Lesnaya and sharing your opinion here on www.tripadvisor.com. It's a pleasure to know that you liked hotel's good location, spacious and clean rooms and meals served in restaurant and bar.

I am happy to pass your appreciation to our restaurant and bar staff.

We look forward to welcoming you again in Holiday Inn Moscow Lesnaya.

Best regards,
Maxim Brodovsky
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
161 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

Stayed here for a few nights last week on my first trip to Moscow. The front desk staff were very nice and spoke English. I loved the free breakfast and restaurant/bar in general. Very nice staff and good food. The room was very clean. I did think the bed was pretty uncomfortable (that was my only major complaint.) About a 30 to 40 minute walk to Red Square and The Kremlin which was a good way to take in the city. There are also several nice cafes around the hotel. Overall good experience!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Austin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, October 9, 2013
Dear Austin K,

Thank you for taking the time to share your review of Holiday Inn Moscow Lesnaya. We are very glad that you had chosen our hotel for your visit to Moscow and enjoyed your stay with us. It is always nice to read that our guests are satisfied with the services we provide.

We are delighted to learn that you enjoyed the hotel's good location, cleanliness of your room, choice of food in the restaurant and bar, as well as the cafes in the neighbourhood. We are so glad to know that our staff was nice and helpful.

Look forward to welcoming you in the future.

Svetlana Stanishevskaya
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

Just stayed here last week. The Hotel staff was very good and the rooms are well kepted and good size. This is not a 5 star hotel but it is very good. Clean and well maintained. I would rate them a 5 but do not want someone to think it is a 5 star hotel. The breakfast buffet has a lot of good choices. Located walking distance to Kremlin. 3.1 miles or you can take the subway if your good with Russian I am not. Would not take subway unless you know Russian. There is wifi in room but there is a charge unless you are Holiday inn Gold or better than it is free. But you can get 24 hours in room for free. I am a business travel and we had meetings at hotel. The room was set up well and everything worked. Again staff was good to work with.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TomOrlandoFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Менеджер по маркетингу at Holiday Inn Moscow Lesnaya, responded to this review, October 9, 2013
Dear TomOrlandoFL,

On behalf of our team I would like to thank you for staying with us and for taking the time to share your experience here on Tripadvisor.com. It’s a pleasure to read such kind words addressed to all the staff. We are delighted as I am with your wonderful comments. It was great to read that you enjoyed the hotel's good location, cleanliness, service and breakfast.

We look forward to welcoming you back to Holiday Inn Moscow Lesnaya, hopefully in the not too distant future.

Kind regards

Svetlana Stanishevskaya
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

Check in was good, our room was very comfortable- good beds, room was large and well set up, view was of other buildings. Nice small shop in hotel. Location close to some restaurants, Starbucks just around the corner. Close to train station and Metro. Walked to the Kremlin, Red Square, Lenin Tomb--good walk through neighborhoods, got good sense of that area of Moscow. Smoking everywhere, air could have been cleaner. Everybody at hotel speaks pretty good english. They were very nice, friendly and helpful. We especially liked the bartenders. One told us he learned english by working at the hotel. Hotel is clean, very good breakfast, lots to choose from. We ate two dinners at the bar, quite good, a little more expensive than I expected. Vodka-no ice better than I expected. After a few rides with a guide we ventured into the metro-NO ENGLISH- alone. We were able to get from Red Square to hotel on our own. Learn the alphabet it really helps. Do the circle route to look at the beautiful stations. There was a lot of construction going on around the hotel when we were there. Only slight problem, we were having such a great time being in Russia. We would stay at this hotel again.

Room Tip: Ask for a high floor to have more light.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank trippy1skye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, September 19, 2013
Dear trippy1skye,

Thank you for staying at Holiday Inn Moscow Lesnaya and for sharing your rewiew with other travellers on www.tripadvisor.com.

It’s a pleasure to read your positive comments about our hotel. We are delighted to learn we have become your first place to stay in Moscow. We are pleased to hear that you found the hotel conveniently located and liked the restaurants in the neighbourhood.

We are glad to know that you liked our large rooms, comfortable beds, the choice of dishes at breakfast and your dinners at the bar. It is a great pleasure to hear such kind words addressed to all the staff and to the bartenders in particular.

Thank you for reccommending us to other travellers.

Look forward to welcoming you in the future again.

Svetlana Stanishevskaya
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 18, 2013 via mobile

Everything is perfect except the wifi service. If one wants to connect with the Internet, he has to be at the lounge since it is the only place of available wifi. The room is clean and in good condition. Yet they locked the fridge. So if one went out to a supermarket, which is btw in walking distance from the hotel, to get some fresh food, there'd be no way to store it. The hotel is close to the centre. And their breakfast menu is super diverse and fresh.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 7h40chi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, September 23, 2013
Dear Chi N,

Thank you for staying at Holiday Inn Moscow Lesnaya and for sharing your review on www.tripadvisor.com.

It is a pleasure to know that you enjoyed your stay with us and appreciated our central location, the wide choice of dishes at breakfast and cleanliness of our guest rooms. We truly regret that during your recent stay you did not make use of some of our facilities. Let us assure you that there is a 100% internet coverage in the hotel and in case of any challenges during your next visits our team members would be delighted to help to resolve the problem, just let us know. Fridge is locked automatically and in case if you want to use mini-bar or to have an empty fridge, please contact our reception.

We look forward to welcoming you back to Holiday Inn Moscow Lesnaya.

Kind regards

Svetlana Stanishevskaya
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed September 16, 2013

Lesnaya Review - Holiday Inn

We didn't get off to the best start, we requested a no smoking room and paid for the "kitchenette". The room we were given smelled terribly of smoke and had no kitchenette. We headed back to reception and showed them our booking confirmation. We were given a different room on a higher floor and whilst it was a no smoking room, you could still smell the stale air of cigarettes and no kitchenette. We headed back to reception and again showed them our booking. Apparently there are no rooms in the hotel that has a kitchenette and Reception were going to advise the booking company. As it was late in the evening we headed to the Restaurants bar for something to eat. Not overly fabulous and at $9.00 yes you read that correctly for a 300ml of Evian it is incredibly over rated and over priced. The next day we were heading out to explore, visited Reception again to find that they have no maps and couldn't really help us on what to do or where to go. Moscow is not a visitor friendly place and the hotel didn't make good first impressions. We had to go to the Starbucks around the corner who were so much more helpful and friendly.

Room Tip: I think you could do better
See more room tips
  • Stayed September 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank OllieOwl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, September 19, 2013
Dear OllieOwl22,

Thank you for your stay at Holiday Inn Moscow Lesnaya and for your extensive review. We are delighted to read that you liked the location of our hotel, its proximity to Belorusskaya metro and railway station but were concerned to note the comments highlighting your dissatisfaction.

Please be assured that we have discussed all your comments with the team and are implementing further measures to ensure that we are able to enhance the service level. We are greatful for mentioning that information on the site where you had made a booking is not correspondent to the services provided. We have got in touch with the management of the site and have submitted our request to correct that part of discription of our standard rooms as soon as possible.

We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at the Holiday Inn Moscow Lesnaya Hotel.

Best regards,

Svetlana Stanishevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Moscow Lesnaya

Property: Holiday Inn Moscow Lesnaya
Address: Lesnaya St., 15, Moscow 125047, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotel in Moscow
#34 Business Hotel in Moscow
#36 Luxury Hotel in Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Moscow Lesnaya 4*
Number of rooms: 301
Official Description (provided by the hotel):
The Holiday Inn Moscow Lesnaya Hotel is perfectly situated in the heart of Moscow. It is an excellent choice for travelers coming to Moscow for Eurovision song contest held in Olimpiisky.The Hotel is a short distance from the Red Square, Kremlin, and other Moscow attractions. The hotel is a 45 minute drive from the Moscow International Airport Sheremetyevo. Two central underground stations, providing easy access to all major Moscow Metro lines are within a short walking distance from the hotel.All the rooms are designed with comfort in mind. High speed Internet Access is available in all rooms. The lobby area and meeting rooms are equipped with Wi Fi. The restaurant 'Red & White' serves an international cuisine. The 'Red & White' Lounge Bar offers a friendly relaxing atmosphere. 24 Hour room service is available. The hotel offers Kids Eat Free programme.The Holiday Inn Moscow Lesnaya Hotel is well equipped for business and social gatherings. The meeting areas provide flexible rooms sizes and seating arrangements. The business centre is open throughout the business day and evening. The mini Gym is available to all hotel guests. Safety and security of the hotels guests are ensured by the 24 hour security service. You will find everything you expect from a hotel: a Great Nights Sleep, Great Value Breakfast and Priority Club Rewards. ... more   less 
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Also Known As:
Holiday Inn Moscow - Lesnaya Hotel Moscow
Moscow Holiday Inn

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