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“ApartLux - Agency for avoidance!”
Review of ApartLux Arbat

ApartLux Arbat
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ApartLux Arbat
Ranked #709 of 1,589 Specialty Lodging in Moscow
Reviewed April 7, 2014

We have very bad experience with ApartLux agency.

We have several serious issue with agency because ApartLux think only about making as much profit.

First thing is that a evening before arrival agency tell us we can't check in in the apartment we booked. We must go to another apartment for one night and move to third apartment. This apartment is much chipper (we check price of this apartment later) but we pay price for original expensive apartment.
We wanted to extent stay in this apartment because medical treatment of our child and make a deal with ApartLux five day before planed check-out date (as initially booked). But one day before initially booked check out ApartLux forced us to check out despite our deal for extending stay and despite we have'd valid contract for one more day in this apartment. They were threatening by police and because we traveling with small childrens we decide to move out to avoid stress for kids.

So if you looking for apartment in Moscow choose any other agency they can't be worse than ApartLux for sure.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nnele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (8)
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3 - 8 of 8 reviews

Reviewed 2 weeks ago
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Room Tip: Ни в коем случае не обращайтесь в данную организацию.
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  • Stayed: September 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Сергей Я
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2016 via mobile
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Stayed: February 2016, traveled on business
Thank Пав Д
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2015
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  • Stayed: January 2015, traveled on business
    • Location
    • Rooms
    • Service
2  Thank TarasY888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2014
Google Translation

  • Stayed: November 2013, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Aljona_yudina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013
Google Translation

Stayed: November 2013, traveled with family
Thank Guilherme G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ApartLux Arbat

Address: Starokonyushinniy Pereulok, 30, Moscow 119002, Russia
Location: Russia > Central Russia > Moscow > Arbat
Hotel Style:
Ranked #709 of 1,589 Specialty Lodging in Moscow
Price Range: $4,400 - $5,500 (Based on Average Rates for a Standard Room)
Number of rooms: 1
Official Description (provided by the hotel):
Number of rooms: 2Sleeps: 4 (2+2)Floors: 1/12Area (sq): 36One bedroom apartment of hotel style, with two separate rooms1st room-2 sleeping bed, a wardrobe, TV, blackout curtains2 room: 2 sleeping sofa, a wardrobe, TV, blackout curtainsKitchen: fridge, cooker, microwave, kettle, all cooking facilities, all for eating, extract, tea, coffee, sugar ... more   less 

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