We have very bad experience with ApartLux agency.
We have several serious issue with agency because ApartLux think only about making as much profit.
First thing is that a evening before arrival agency tell us we can't check in in the apartment we booked. We must go to another apartment for one night and move to third apartment. This apartment is much chipper (we check price of this apartment later) but we pay price for original expensive apartment.
We wanted to extent stay in this apartment because medical treatment of our child and make a deal with ApartLux five day before planed check-out date (as initially booked). But one day before initially booked check out ApartLux forced us to check out despite our deal for extending stay and despite we have'd valid contract for one more day in this apartment. They were threatening by police and because we traveling with small childrens we decide to move out to avoid stress for kids.
So if you looking for apartment in Moscow choose any other agency they can't be worse than ApartLux for sure.
- Official Description (provided by the hotel):
- Number of rooms: 2Sleeps: 4 (2+2)Floors: 1/12Area (sq): 36One bedroom apartment of hotel style, with two separate rooms1st room-2 sleeping bed, a wardrobe, TV, blackout curtains2 room: 2 sleeping sofa, a wardrobe, TV, blackout curtainsKitchen: fridge, cooker, microwave, kettle, all cooking facilities, all for eating, extract, tea, coffee, sugar ... more less