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“Great find - Excellent Value”

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Golden Apple Boutique Hotel
Ranked #68 of 326 Hotels in Moscow
Certificate of Excellence
Reviewed June 22, 2013

Moscow is expensive but The Golden Apple Hotel was an extremely reasonable comparative option even before we took advantage of a website promotion. The rooms were clean and modern with comfortable beds and duvets and free wi-fi. Our room was also very quiet despite the hotel being at full capacity. We chose this hotel, in large part, due to its location. The hotel is a short 5-minute walk to the Tverskaya (Тверская) Metro station. Tverskaya is only 1 stop from Red Square and the Kremlin and with constant Metro trains, it is easy and quick to reach tourist sites and museums.

Most guests seemed to be part of an organized tour group but if you are travelling on your own, it may be helpful to know it is a 45-minute train journey from Domodedovo airport (trains leave every 30 minutes) with an additional 10 minutes on the Metro.

The hotel is a comfortable walking distance to the trendy and lively ul. Kuznetsky Most which has a diverse range of eating and drinking options.

Staff were friendly and spoke excellent English. Breakfast was sufficient and well stocked and included a few hot choices (pancakes, eggs) as well as generic continental breakfast choices. There was a safe for personal belongings and with our free upgrade, bottled water and a Nespresso machine. One small issue I would raise with the management is that the type of fabric shower curtain they use clings to the user during a shower.

Overall, I would recommend this hotel for price, location and design.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Feet-to-pavement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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232 - 238 of 1,027 reviews

Reviewed June 11, 2013

Firstly this is not a five star maybe tree with a push.
Standard rooms are not good at all so do not advise . I stopped just for one night only and do not think will stay again.
There is no tea or coffee in the room, even no complimentary water. very dull, dark and cheap decor. I have not seen tv like this long time ago.

Stayed: June 2013, traveled on business
1  Thank Ptichka67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_GoldenApple, Guest Relations Manager at Golden Apple Boutique Hotel, responded to this reviewResponded July 17, 2013

Dear Guest,

We really appreciate your feedback and the time you have spent writing it. Golden Apple Boutique Hotel is rated as a 5 star Boutique hotel and we were sorry to learn that you didn’t like the design of the rooms. Many of the guests liked our “minimalistic style” and found it very charming.
We have coffee and tea machine in the rooms which are located on the “Club Floor” of our hotel. Our reservation department will be happy to make a reservation for you in one of the “Club Floor” rooms so you can join the full service of Golden Apple Boutique Hotel in a future.

We constantly strive to provide an environment of comfort and value to our guests and we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.
We truly hope you could give us yet another chance to prove that staying at Golden Apple Hotel could be a great experience.


Best regards,

Orlova Elena
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

Excellent hotel with a great location. Very reasonable pricing - booked with them directly. Heated bathroom floor ^_^ I discovered various chocolates and cakes left on the bed each day when I returned. Good selection from the buffet breakfast and option for cooked breakfast too. Would definitely recommend to friends or family if they were to visit.

  • Stayed: May 2013, traveled solo
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Thank theappleby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_GoldenApple, Guest Relations Manager at Golden Apple Boutique Hotel, responded to this reviewResponded July 17, 2013

Dear Guest

Thank you for taking the time to post review on Trip Advisor about Golden Apple Boutique Hotel. We are very happy that you enjoyed your stay. Your kind words regarding the service in our hotel are much appreciated by all the team. We will do our best to make your next stay with us as comfortable and we will be happy to welcoming you back to Moscow.

Best regards,

Elena Orlova
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013 via mobile

there comes a time in many a man's life when you end up crashing at a hotel even at a city you'd been calling home. if that happens to you in central Moscow - take a bite of the apple. recalling recent stays, it felt to me like a weird mix between townhouse in south beach and bryant park in NYC - townhouse for the funky minimalist design, and bryant for the 5 star location and also some of the interior style, heavy on red and rectangles. long story short - very decent rooms with some pretty style touches, not without kitschy europorn lapses at times - but, hey, depends on the mood you're in:)
fantastic for the location - I entertained some European friends over the weekend, and it was an easy walk from all the touristy tickboxes - the bolshoi, Pushkin and simachev for night bingeing. only deserved some markdowns for the die-hard dye-in-the-coiffe Gulag service touches - you can't avoid an episode of that in Moscow- the housekeeper granny slammed on my door Sunday morning at 9:00 to check when I planned to check out. say, 11, WTF, still before normal time! i was bingeing, remember, give me a freaking break!

  • Stayed: May 2013
    • Value
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1  Thank cymreig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_GoldenApple, Guest Relations Manager at Golden Apple Boutique Hotel, responded to this reviewResponded June 10, 2013

Dear guest,

Thank you for spending several minutes to share your feedback with us.

We are very happy to hear that you loved our unique décor and took advantage of Golden Apple Boutique hotel location.

However, we are sorry to hear about the misunderstanding caused on the last day of your stay in our hotel. After inspections it turned out that the housekeeping staff member intention was to do the room which is unacceptable without any special request or before guest decides to check out. Please accept our deepest apologies and be assured, that the issue raised have been addressed and appropriate action taken to prevent any guests being similarly inconvenienced in the future.

In closing, may I thank you, once again, for taking the time to bring your concerns to our attention. We highly appreciate your comments and will be using your review as an example in upcoming staff training programs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013 via mobile

A really excellent hotel, 15 mins walk to the Kremlin, Bolshoi etc, 5 mins to metro. Clean and modern, friendly staff, fab breakfast.
Room rate was pretty good by Moscow
standards, but prices in bar/restaurant
were expensive - €15 for two coffees.
Would have been nice to have coffee/tea
making facilities in bedrooms, and also
easily accessible power outlets. Free
low-rate WiFi is available, with a fee
for higher-rate.
Have no hesitation in recommending
this hotel! Great option in Moscow.

There is a really interesting museum
a block from the hotel, focused on
20th century Russian history.

  • Stayed: May 2013
    • Value
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Thank ballinora4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_GoldenApple, Guest Relations Manager at Golden Apple Boutique Hotel, responded to this reviewResponded June 10, 2013

Dear guest,

Thank you for taking the time to review your stay at our Golden Apple Boutique Hotel.

We truly appreciate your positive comments regarding our friendly staff and location.

Meanwhile, we are upset that you found our tasty coffee prices less affordable than you expected. However, for your next stay, we would advise you to contact our reservation department who will be happy to offer you special rates for accommodation on the club floor with coffee machine and free high-rate Wi-Fi.

Thank you, once again, for taking the time to write. We highly appreciate your valuable comments and hope to welcome you again soon in Moscow.

Best regards,

George Kurdevanidze
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Small but clean and stylish room, very friendly staff, great location and competitively priced for n expensive city. We found it to be an ideal base for a weekend break. Breakfast is expensive though if it isn't included in your room rate. Umbrella provided in your room was a nice touch! Free WiFi too.

  • Stayed: April 2013, traveled as a couple
    • Value
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Thank Claire K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_GoldenApple, Guest Relations Manager at Golden Apple Boutique Hotel, responded to this reviewResponded May 27, 2013

Thank you for choosing our Golden Apple Boutique Hotel.

We were pleased to learn how much you enjoyed our service and location and we would like to thank you for letting us know how impressed you were with the room. Our reservation department will be happy to offer you packages - room rates plus breakfast which by the way is very popular with our guests.

We are grateful for your support and do hope that we may have the pleasure of your company at Golden Apple Boutique Hotel in the future.


Best regards,

George Kurdevanidze
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Was in Moscow for a couple of days for work last September. One of my colleagues recommended staying here as was really close (15 min walk) to the Kremlin which I wanted to see when I wasn't working.

The hotel itself was ideal. Had a really unique feel to it and although it was cheaper than a lot of the other hotels in the surrounding area, the quality was not compromised. The rooms were very comfortable and the food in the restaurant was delicious with a great selection of drinks at the bar. There was also free wifi everywhere in the hotel which was very useful.

Would definitely recommend the Golden Apple for anyone taking a trip to Moscow - business or pleasure!

  • Stayed: September 2012, traveled on business
    • Value
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Thank Lauren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Apple Boutique Hotel

Address: Malaya Dmitrovka St., 11, Moscow 127006, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#53 Luxury Hotel in Moscow
#68 Business Hotel in Moscow
Price Range: $87 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Golden Apple Boutique Hotel 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Golden Apple Boutique Moscow
Golden Apple Hotel Moscow
Hotel Golden Apple Boutique
Golden Apple Moscow

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