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“Probably the best hotel in Sheremetyevo area”

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Sheraton Moscow Sheremetyevo Airport Hotel
Ranked #16 of 310 Hotels in Moscow
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Probably the best hotel in Sheremetyevo area”
5 of 5 bubbles Reviewed December 22, 2013

The hotel is new and all the facilities (rooms, other areas, beddings, towels) are clean and crisp. Located near Sheremetyevo airport. There are regular round the clock shuttles (each 15 minutes) to and from all terminals - about 8 minutes drive. There is also shuttle to Aeroexpress train if you need to get downtown Moscow (35 minutes). Standard rooms have plenty of space, well appointed, excellent bathroom, cofee mashine, stoked minibar, slippers and bathrobes. One of the best beds I have ever slept in. Very fast wi-fi in the room and all over hotel (free). But the best part is staff. Very welcoming and helpfull, with a lot of tact and excellent manners. I did not visit retaurants, but have tried number of times the room service menu, which is excellent. All in all, probably the best hotel in Sheremetyevo area. I am now frequent visitor and would reccomend it to anyone staying in the area.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baghdasar_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToniToshev, Manager at Sheraton Moscow Sheremetyevo Airport Hotel, responded to this review, January 23, 2014
Dear Valuable Guest,

Thank you for sharing your positive feedback with the entire TripAdvisor community.

It is great to read that you really enjoyed your stay at Sheraton Sheremetyevo, the quality of rooms, the friendliness of service, and you are satisfied with all facilities experienced here.

Our associates will provide their utmost to continue impressing you with a warm Sheraton welcome and our well-known brand quality of service.

We are looking forward to seeing you soon again at our property to exceed your expectations.

Sincerely,
Toni Toshev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Tel Aviv
Level Contributor
170 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed December 11, 2013 via mobile

Great hotel, very equipped room with a lot of space, good tv - English and many other languages, the staff are great and the overall downer of staying at a hotel is far better given this place

There is a direct shuttle from the airport and back so all in all it's very convenient

Stayed December 2013, traveled on business
Helpful?
Thank FrequentFlyer_isr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToniToshev, General Manager at Sheraton Moscow Sheremetyevo Airport Hotel, responded to this review, January 23, 2014
Dear FrequentFlyer_isr,

Thank you for sharing such a nice review about your stay at our hotel.
We are extremely happy that you enjoyed staying with us and are very grateful for your positive feedback.

Look forward to welcoming you back at our property on your next visit to Moscow to exceed your expectations further.

With Best Regards,
Toni Toshev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyumen, Russia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

Having to spend a night at the aiprort now and again, this is by far the best option. Spacious and well apointed room with everything you may need. Expensive, but the same as, if not sometimes cheaper than, Novotel and Park inn, with much more style and comfort. Will be my base to stay in SVO.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vorobzej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToniToshev, General Manager at Sheraton Moscow Sheremetyevo Airport Hotel, responded to this review, January 23, 2014
Dear valuable Guest,
Thank you for you sharing your experience with the TripAdvisor community. It is great pleasure to hear that you enjoyed your stay at the Sheraton Sheremetyevo Hotel.
Your loyalty and dedication towards Sheraton Sheremetyevo Hotel is highly appreciated!

Our associates will provide their utmost in future to continue impressing you with a sincere welcome, higher quality of service and the famous Sheraton personal touch.
We are looking forward to seeing you soon again at our property to exceed your expectations.

Warm Regards,
Toni Toshev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle sur la sorgue France
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed November 21, 2013

We waited 20 min at reception for check in, a part of that everything was fine.
Nespresso machines in the room (quite unusual and appreciated)
Nice room for almost the same price as the lousy Park Inn next door.

Shuttle could be more often than every 1/2 hours (specially in the morning)

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HenriMICHEL84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToniToshev, General Manager at Sheraton Moscow Sheremetyevo Airport Hotel, responded to this review, January 23, 2014
Dear HenriMICHEL84

Thank you for sharing your positive feedback with the entire TripAdvisor community.
It is great to read that you really enjoyed your stay at Sheraton Sheremetyevo, the quality of rooms and all facilities experienced here.

We had shortage of guests’ service associates at the time of your visit. Hopefully, you would accept our sincere apology for the inconvenient caused to you during the check-in process.

Meantime, the shuttle busses schedule has been corrected and currently, the vehicles are circulated to the international terminals at the airport each 15 minutes.

We are looking forward to seeing you soon again at our property to exceed your expectations. Our associates will provide their utmost to impress you with the service and a warm Sheraton welcome upon your next visit.

Sincerely,
Toni Toshev
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed November 16, 2013 via mobile

It's an excellent option if you need to stay near Sheremetyevo airport. The hotel is new, so everything is well designed, clean, very well maintained.
Rooms are big, well decorated, they have a Nesspresso machine, nice bathrooms, free wifi (at least if you are member of their loyalty program).
Very good fitness center, with modern machines, open 24 hours.
The shuttle bus is vey punctual and runs every 30 min (except at night which is every hour).
I prefer the Sheraton than the Novotel, which is the other good option.

Stayed November 2013, traveled on business
Helpful?
Thank Borja I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Switzerland
Level Contributor
154 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

Stayed there for 2 days. Service / Facilities and rooms I experienced as very convenient, as being on business travel. For meetings in the city it´s good to bear the traffic in mind (can take up to 2,5 hrs. in the morning). Driver servcie - very reliable.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kudrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NL
Level Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

Only stayed for one night. New hotel, very nice rooms. food in the restaurant was fine with good service, althought the restaurant was not busy, but then it was a Monday evening. Close to airport. Would stay again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dave1NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Moscow Sheremetyevo Airport Hotel

Property: Sheraton Moscow Sheremetyevo Airport Hotel
Address: Mezhdunarodnoye Hwy., 28B bld. 5, Moscow 141411, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 310 Hotels in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Moscow Sheremetyevo Airport Hotel 5*
Number of rooms: 334
Official Description (provided by the hotel):
Sheraton Moscow Sheremetyevo is the perfect choice for business, leisure or just a stopover. Our complimentary shuttle runs every 15 minutes to / from the Sheremetyevo International Airport (SVO). The surrounding area offers many fun activities, and a nearby highway runs to the bustling city center. ... more   less 
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