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Crowne Plaza Moscow World Trade Centre
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Reviews (1,682)
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverbusiness tripred squaresmall supermarketspacious roommetro stationshopping mallreception staffbreakfast buffetfantastic hotelmin walkwtcconference
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Reviewed June 23, 2012

Stayed for the second time in this hotel on a business trip. The location is good , not at the center , but good to reach offices that lie on the western periphery of the city. The view on the river is marvelous , don't know if this is the case from all rooms. This time I got an upgrade to the tower building where the club rooms lie, this was a fantastic experience. As usual the breakfast was served at a separate location, in the club lounge , on the 20th floor, which had another nice view and the food variety was broad. The staff was very friendly. Check in and check out was also very efficient, the receptionist at the check out showed utmost flexibility to put my company address and tax number on the bill without any problems.... as this is the usual case you encounter. Looking forward staying there again.

Stayed: June 2012, traveled on business
1  Thank 69ozzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 24, 2012

Dear 69ozzy,

Thank you for taking your time and posting a review concerning your stay at Crowne Plaza Moscow hotel.
We were happy to learn you found our hotel and services convenient regarding your needs and that you admired our Club building and the city views from your room.
We would be proud to welcome you back again during your next visit to Moscow.

Kind regards,
Victoria Morozova
Marketing manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

I would undoubtedly recommend the hotel for those on business trips. The location is alright for me, however, some people I talked to during breakfast (excellent one, by the way) were complaining on that. Well, it all depends. Staff is nice and friendly. What I should definitely highlight is the bed in my room - it was awesome! I had a wonderful sleep, indeed. Unfortunately, I didn’t check out either pool or gym which I was eager to attend but had no time for that, but I am sure I will soon. Want to get back in October.

  • Stayed: May 2012, traveled on business
    • Value
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Thank psm802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this reviewResponded June 20, 2012

Dear psm802,

Thank you for taking your time and posting a review concerning your experience in Crowne Plaza Moscow hotel.
We were pleased to learn that you found our hotel and services convenient regarding your needs and that you had a wonderful sleeping experience. It is a pity you did not have time to visit our fitness club with a big tropical swimming pool. We are quite sure you would have loved it.
We would be happy to welcome you back to Crowne Plaza Moscow in October.

Kind regards,
Victoria Morozova
Marketing manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2012

Stayed here for 3 nights on a business trip. Staff were really helpful and friendly. Rooms were very comfortable with all the amenities you'd expect from a hotel like this. Bed and bedding was excellent I slept like a log! Buffet breakfast was good with lots of choice. Plenty of places within the hotel to eat and drink as well a a few restaurants over the road. I would definitely stay here again.

  • Stayed: May 2012, traveled on business
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Thank Lisa2053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this reviewResponded June 3, 2012

Dear Lisa2053,

Thank you for taking your time and posting a review concerning your stay in Crowne Plaza Moscow hotel.
We were happy to learn that you found our hotel and breakfast convenient and your sleeping experience was so wonderful.
We would be happy to welcome you back to Crowne Plaza Moscow once again.

Kind regards,

Victoria Morozova
Marketing manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2012

Extremely convenient location, clean rooms, marvelous views on Moscow-river and Moscow City. Ask for new section of the hotel - Crowne Business Club.

Room Tip: Chose those overlooking Moscow-river.
  • Stayed: November 2011, traveled on business
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Thank VladimirKostyanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this reviewResponded June 3, 2012

Dear VladimirKostyanoi,

Thank you for taking your time and posting a review concerning your stay in Crowne Plaza Moscow hotel.
We highly appreciate your wonderful review and were happy to know you found our luxury Club rooms as well as the service quality convenient regarding your needs.
We would be happy to welcome you back to Crowne Plaza Moscow during your next visit to Moscow.

Kind regards,
Victoria Morozova
Marketing manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2012

Our Moscow office is close to this hotel and due to the Moscow traffic situations it is the best slution for my business trips to Moscow. Rooms and breakfast are very good.... and free WIFI connection is also very fine

  • Stayed: April 2012, traveled on business
    • Value
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1  Thank turneast58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this reviewResponded May 28, 2012

Dear turneast58,

Thank you for taking your time and posting a review concerning your stay in Crowne Plaza Moscow hotel.
We were happy to learn you liked the rooms and the breakfast and that the free WiFi was of help to you.
We would be happy to see welcome you back again in Crowne Plaza Moscow hotel.

Kind regards,

Victoria Morozova
Marketing manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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