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“"funny but specific"”
3 of 5 bubbles Review of Hotel Cosmos

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Hotel Cosmos
Ranked #130 of 309 Hotels in Moscow
Salzburg, Austria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“"funny but specific"”
Reviewed May 22, 2013

Trip in mid May 2013. Hotel is big and has atmoshpere of former Soviet Union times. Karaoke club and some cafes inside. No need to go far away to get fun. Big canteen and breakfast was ok. Great location as close to Metro VDHX (vdnk) and big park. BUT: no balconies, people smoked at rooms, no air condition, kingsize bed is very short and soft, isolation of bath and toilet facilities is very poor, bad service (only after announcing to make a notice in claim book and asking for manager, people were willing to do a little bit.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Wolfgang .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,194 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Moscow, Russia
1 review
Reviewed May 21, 2013

Had a romantic trip in mid may 2013. The hotel is big and creates the atmosphere of the real stay in the Soviet Union. There are karaoke club and some cafes inside. So you dont have to go far from the hotel to have fun in the evening. Big canteen and nice breakfast. Great location (close to metro and VDNH park).

Now the fatal disadvantages, why this hotel doesnt suit for romantic trip.

1. No balconies in the whole hotel, that leads to that people smoke inside and the air is smoked everywhere in the rooms (even non-smoking), in the corridors, lobbies etc.
2. No air conditioning. Was very hot and wet and nothing could be done. I cant imagine how people survive at + 30. We where there at +25 at day and almost couldnt sleep.
3. The kingsize bed is very short and soft. Very uncomfortable.
4. Noise isolation of bath and toilet facilities is very poor (!!!).
5. Very bad service. We have asked in a written form for a not-smoking room with a kingbed and VDNH view at high flour. We got confirmation, that the details are added to the booking. However at the chekin, we were told that although they added all the comments, they cant fulfill it, as the checkin is held at a life queque. (Yes, ok, but why did they confirm, that they will give us what we need then? They could have warned me before. This case, i would have come earlier and checked in in the room, that was ok for the demands). As a result they gave us a smoking room with the view to the other side. We had to stay in this room untill the morning and to talk to the manager of the hotel to change the room. They didnt want to change it (they told that they have no rooms that suit our demands). They changed the room only when i told that i will discribe the situation in the claim book, write a letter to their chief office and will demand for the money back. My advise is to think carefully, when choosing this hotel. You sould be a very adventourous person!

Room Tip: Guys, think twice (especially couples )))
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Moscow hotels

jerusalem
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 17, 2013

Rooms are spacious but not clean and the air conditioning did not work.
The food was delicious and varied.
There is also wifi in the rooms.At the money exchange service is not operated for 24 hours as written.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minsk, Minsk, Belarus
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 16, 2013

I stayed at several hotels visiting Moscow, and I can say that it is the best of them. The place is good and the hotel is convenient to reach by all means of transport. The service was quick and professional. Besides that, there are a lot of additional services there, such as casino, spa, swimming pool, restaurants, conference room and so on. It is easy to book a room there. It is a good value for money too.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Masilevich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Leandro, California
Level Contributor
123 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed May 5, 2013

This is not a welcoming place! You really feel like a number at Cosmos Hotel, not a guest. I couldn't see anyone from the staff being helpful - lucky you're if you had a different experience than mine and just don't want to share my experience at the breakfast... it was surreal! The room was clean but smelling smoke all the time. After 10pm you can see lots of "girls" at the cafe near the elevator ready to offer their "services"... I don't need to be clear here and use improper words. It is not necessary. I was seated there one night and one of those girls came in and without my permission seated next to me offering "massages". This is not something you wait for in a place full of families (there was a family next table)... and it seems that those girls are registered at the hotel like guests, nothing against, but the hotel administration should be more aware on the guests security. If they are there working, there is a boss near... do I need to be more clear? Try to have your own impression going to that cafe near the elevator... Location is ok but I don't recommend this hotel.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank H F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belgium
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 28, 2013

We stayed 2 nights in this hotel,very disappointed.The room was a "smoking room". It was terrible.The reception is not friendly and not helpful at all.
After my complains they sent somebody up to check the room from housekeeping with a movable airco so they could blow the smell out of the room,al-do the window was open,the smell was not bearable, went down again,asked for the manager and somebody who could speak some english " after a lot of discussion "again"we finally got another room on the other side of the wing. I spend 1 and 1/2 hour on this before this was arranged.
The room was clean and not smelling, but thats all i can say.
I can't recommend this hotel.
if you want to use the pool,they charge 20 euro!!!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoseeBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalmsholte
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 22, 2013

... on the face of the women at the reception and the other employees. The hotel is simply to big for a personal approach, it gives a feeling that you're an number. Nothing less, nothing more.
The room(my room was on the backside) was clean, but a little bit noisy. Additional, everything you need is available in the hotel, and it's easy to reach by urban transport.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinoVeltmaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cosmos

Property: Hotel Cosmos
Address: Mira Av., 150, Moscow 129366, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#37 Spa Hotel in Moscow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cosmos 3*
Number of rooms: 1777
Official Description (provided by the hotel):
Modern Semi-circular Tower Hotel jointly designed by French & Soviet architects. ... more   less 
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Also Known As:
Hotel Cosmos Moscow
Cosmos Moscow

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