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“Clean and good location”

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Izmailovo Gamma Delta
Ranked #56 of 326 Hotels in Moscow
Reviewed June 18, 2013 via mobile

The room was large enough and very clean. However the mattress sagged and was very uncomfortable. Others in our party complained of the same thing. Breakfast was great with cooked to order eggs and a wide selection of foods. The location was close to the metro and a few stops from red square

  • Stayed: June 2013
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Thank suerapzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded June 21, 2013

Dear suerapzen!

We would like to thank you for your recent visit our hotel and for taking the time to submit us your personal feedback.

Your opinion is so important for us since it makes us aware of how we can improve the experience of our guests.

We are so sorry for the inconvenience that you had with the mattress at your room. We ask you to accept our most sincere apologies and we are pleased to inform you that our hotel has started the new program of the mattresses replacement in all of its rooms. We hope that this fact can make a stay of our guests with us even more comfortable.

We are truly so happy to know that you liked your room and our location.

Also, we really appreciate your warm words and I will definitely share your comments with all our employees, and especially with our restaurant and cleaning staff.

Indeed the cleanness is one of the most important points for us since it makes our guests' stay with us pleasant.

We hope to have the pleasure to welcome you back again and, please, feel free to let us know if we can help you with anything that would make your next stay with us more enjoyable.

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)
grm@izmailovo.ru

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 18, 2013

This hotel is ideally and centrally located in Moscow. Although not high end hotel but it has all facilities which one expects in a hotel on vacations like English speaking staff,courtesy in dealings,central to eateries and Metro station. Strongly recommended for a business hotel. The security which is important in Moscow is very good.

Room Tip: Room facing road
  • Stayed: May 2013, traveled as a couple
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Thank 84doctor84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded June 21, 2013

Dear 84doctor84!

Thank you so much for choosing to stay with us during your visit to Moscow and for taking the time to write your amazing review.

We are so happy to hear that you had a pleasant stay with us. I will so glad to share your kind words with all our staff.

We are pleased to know that you liked our location and we have to agree with you that security level of our hotel is really so high since it is one of the most important points for us.

Also, we agree with your comment about our Mega complex which has everything for business tourists as well as for other travelers.

Please, do not hesitate to let us know if we can assist you with anything that would make your next stay with us even more enjoyable.

Remain at your entire disposal and looking forward to welcome you back again!

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

This hotel complex is huge. We initially had a bit of a problem finding reception as there is some building work going on. Reception staff are pleasant and speak some English. Security is impressive. There are numerous restaurants in and near the complex. The metro is close by but be prepared as the signs are only in Russian and the metro can be difficult to navigate. We found this a good base for exploring Moscow.

Stayed: May 2013, traveled with friends
Thank TassieRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded June 18, 2013

Dear TassieRetired!

We are grateful to you for your recent visit our hotel and for taking the time to write awesome review!

I will definitely share your warm words with our staff. We are truly so happy to know that you enjoyed your stay with us. We have to agree with you that our security level is really so high because our guests' safety is one of the most important points for us.

Also you are absolutely right that our location is very convenient to explore the most important places in Moscow as well as just to take a walk around the hotel.

Please, feel free to let us know if we can assist you with anything that would make your next stay with us more enjoyable.

Looking forward to welcome you back again!

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)
grm@izmailovo.ru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

I have stayed at the Gamma-Delta Hotel in Izmailovo on 4 different occasions. It is a very good business hotel. It is conveniently located to the metro station as well as several eating places around the complex. The Izmailovo market is a must if you are there on a weekend.

Room Tip: It seems you can only get rooms that sleep either 1 or 2.
  • Stayed: June 2012, traveled on business
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1  Thank WillieRay58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Public Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded May 17, 2013

Dear WillieRay58!

We would like to thank you for taking the time to write this wonderful review.

We are happy to know that you enjoyed our location!

We noted that you have stayed at our hotel around one year ago. Therefore, allow us to inform that we continually improve our hotel services to make our guests' stay with us more pleasurable and we will be so glad if you visit us again for evaluate all of our changes.

Remain at your entire disposal and please, feel free to let us know if we can assist you with anything that would make your next stay at our hotel more enjoyable.

Looking forward to welcome you back again!

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)
grm@izmailovo.ru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

I spent 3 nights in this hotel, and was very comfortable. The room was of a decent size, and the bathroom was spotless. The small fridge included in the room was helpful given my extended stay.
I found the hotel staff available and attentive. And often I observed staff cleaning - elevators, lobby, staircases. I was impressed by the constant maintenance.
When traveling through Moscow again, I will certainly consider this hotel again.

Room Tip: Rooms on the west side will hear a train pass daily, and enjoy beautiful sunsets.
  • Stayed: April 2013, traveled with friends
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2  Thank Haley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded May 5, 2013

Dear Haley M!

Thank you for choosing our hotel for your stay at Moscow and for taking the time to your wonderful review.

We are so happy to know that we achieved your expectations!

We really appreciate your warm words and I will gladly personally share your comments with all our employees, and especially with our cleaning staff.

Indeed the cleanness is one of the most important points for us since it makes our guests’ stay with us pleasant.

Please, do not hesitate to let us know if we can assist you with anything that would make your next stay at our hotel more enjoyable.

Looking forward to welcome you back again!

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Definitely recommended.
Once we had found the metro station, it was easy enough to use, even if you do have to count stops to make sure you get off at the right one since there are only Cyrillic (sp. apologies) characters on all the signage.
The room was comfortably sized and clean, although hot (as seems normal) because of the heated rail in the bathroom. The sound-proofing could have been improved a little though.

Lots of dining options. The breakfast we got here was excellent, with loads of hot and cold options - the only place to beat it on our whole European journey was Berlin. We also had dinner one night at one of the cafe's out the back, and although they spoke no english (and we basically no Russian!), we still had a good night and the food was great, once it arrived. More entertaining was the given translations on the menu. Oh how I wish I had taken a photo!

  • Stayed: June 2012, traveled with friends
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1  Thank Mel-Kiwi_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded March 20, 2013

Dear Guest!

We would like to thank you for taking the time to write your kind review. We are pleased to hear that you had a pleasant stay with us.

Also, we gladly offer you our hotel Delta 4* which is situated at the same building as Gamma and has all renovated rooms with new air-condition system. Probably, it would be more convenient for your next stay.

Regarding the dinner places, our Concierge Service will have a pleasure to recommend you some of the restaurants in accordance with your preferences.

Please, feel free to let us know if we can do anything else for you and we will gladly do our best to make your next stay with us more enjoyable.

Thank you once more and we hope to welcome you back again.

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Great location if you're not hung up about staying in the very centre; 5 stops from Red Square on the (amazing efficient) metro, then you turn left out of the (impressive!) Partizanskaya tube station and the complex is right there in front of you. (note the metro stop is called Partizanskaya, and not Ismailovsky Park as guide books may say). There's also a very handy 24 hour store next to the metro selling food, beer, wine etc, and some very nice chicken wraps.
Check in/out was easy. The staff were friendly. Security good at the lifts to rooms. The 19th floor room was slightly in need of refurb, but v comfortable. Fantastic shower; the fiercest I've ever used! Room v hot, so that even while it was -15 outside I needed the window slightly open... but you need that heat in a moscow winter!
Free wifi in the room was good.
The flea market is next door. Worth a visit at weekend, but dead in winter weekday. Also a shopping mall v close.

  • Stayed: January 2013, traveled solo
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5  Thank hoodratjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izmailovo, Guest Relations Manager at Izmailovo Gamma Delta, responded to this reviewResponded March 11, 2013

Dear Guest!

We would like to thank you for taking the time to write your kind review since it makes us aware of how we can improve the experience of our guests.

We so gladly hear that you had a pleasant stay at our hotel. I will personally share your kind comments with our employees.

Also, we are pleased to offer you our hotel Delta 4* which is situated at the same building as Gamma and has all renovated rooms with new air-condition system.

Please, do not hesitate to let us know if we can do anything else for you and we will gladly do our best to make your next stay with us more enjoyable.

Thank you once more and we hope to have the pleasure to welcome you back again.

Yours sincerely,

Kristina Goryuchkina
Guest Relations Manager
Tourist Hotel Complex «Izmailovo»
(“Gamma”, “Delta”)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Izmailovo Gamma Delta

Address: Izmailovskoe Hwy., 71 Bldg. 4G-D, Moscow 105613, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Moscow
#23 Spa Hotel in Moscow
#23 Family Hotel in Moscow
#30 Romantic Hotel in Moscow
#31 Business Hotel in Moscow
Price Range: $38 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Izmailovo Gamma Delta 3*
Number of rooms: 2000
Official Description (provided by the hotel):
"Izmailovo" ("Gamma", "Delta") is the unique megacomplex in Russia, consisting of 3*** and 4**** star Business & Conference Hotels, more than 15 restaurants with the various national cuisines. We offer to our guests high-quality service, which is based on the developed infrastructure of services, excellently organized technology of the service of guests and professionalism of our personnel. Reasonable prices for accommodation, as well as a wide range of convenient leisure facilities attract guests from all over Russia and abroad to our hotel. Tourist Hotel Complex"Izmailovo" ("Gamma", "Delta") not only can accommodate around 4 thousand people, providing them with various options of restaurant service, but also has resources to hold seminars, conferences and other events in our conference complex, which includes 16 conference halls with most modern equipment, Showroom with total floor area 700 sq.M and a specially equipped multipurpose open space for open-air events. Well organized technology of service of guests creates comfortable and safe atmosphere, giving the optimum combination of work and rest. ... more   less 
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Also Known As:
Izmailovo Complex Gamma Delta Moscow
Moscow Izmailovo Hotel
Delta Moscow
Moscow Delta

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