I was here for 4 nights with my group from the Middle East, where the service standards are "... what more can I do..."
We were sceptical about the service and attitude in Russia ... and we were not wrong.
The hotel is a class apart, manificient and best part - it is one of the 7 sisters of Stalin Buildings.
The rooms are decorated with taste and aminities are good.
But when it comes to service, there a lot left to be desired.
We had organized lunch at the Persian restaurant. They left me with a feeling that I was not welcome and did a very wrong thing by taking my group to their restaurant.
The only staff I felt comfortable and I believe suitable for such a hotel was Nazarova Olga.. but there is not much she could do to support us.
Over all the service level needs an overhaul... once done, this is a magnificient hotel.
- Official Description (provided by the hotel):
- A gem among hotels in Russia, the Radisson Royal Hotel, Moscow boasts landmark status in the heart of the capital city. This elegant Moscow hotel was built between 1953 and 1957 as part of Stalin's Seven Sisters project and showcases Soviet Neo-classicism architecture.Gaze over the Moskva River and Moscow skyline from the most breathtaking luxury hotel in town. The newly refurbished 497 guest rooms and 38 serviced apartments offer unrivalled comfort and pay homage to the historic nature of the building while featuring top of the range amenities. The convenient location of Radisson Royal Hotel, Moscow on the Moskva River embankment and a small fleet of river yachts provide a unique opportunity to take excursion and entertainment boat trips right off the doorstep of the Hotel. The custom designed snow white restaurant yachts run regular two hour trips from the hotel along the most picturesque sights of the historical centre of Moscow ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Rezidor, Booking.com, Expedia, Orbitz, TripOnline SA, Hotels.com, Hotwire, Ctrip TA, Travelocity, Agoda, Cancelon, Evoline ltd, Priceline and HotelQuickly so you can book your Radisson Royal Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Royal Moscow Hotel Moscow