I stayed at the Sheraton Moscow the day after it reopened. The hotel is still really under contruction, as a result all you can hear is constant drilling. As soon as I got to my room, I turned the TV on and there was an apology for the noise, not a good start.
The rooms are very basic and somewhat dated, they haven't been touched during the renovation. There is no reception yet, just an improvised desk by the lifts behind which staff fight for space. The rooms were absolutely sauna-like. I turned off the heating completely and it was still way too hot, as a result I couldn't sleep. So I decided to open the windows for some fresh air but the city is way too noisy so I couldn't sleep anyway. I think all this would have been acceptable if the rates had been reduced as a result of the hotel not being finished but they weren't so I am quite unhappy about this experience.
Breakfast was good but at 1,050 ruples, it was overpriced. The staff were as helpful as you could expect in such a noisy and messy environment where pretty much everything still needs to be finished.
At check out my colleague somehow had to pay 2,000 ruples more than me even though we had neighbouring rooms and we booked from the same corporate agent. The hotel staff refused to reduce the rate.
The only positive thing I have to say about this hotel is the central location, but I wouldn't be rushing back!
- Official Description (provided by the hotel):
- Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more less
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- Also Known As:
- Sheraton Moscow
- Moscow Sheraton