Rooms: The room was nice - especially for what I paid(8,000 RUB, roughly 240USD). I knew going in I would not be receiving the best room at that rate but I was pleasantly surprised by the room I received(expected a 3rd floor closet at that rate). I was in the back corner top floor. If you book a classic non Kremlin view room you will be towards the back and thus as high a floor as possible is recommended. The room was 4 star but small, functional for two adults without a problem. The furnishings were top notch and left nothing to be desired. The classical area of the hotel is very nice but the newer I believe back section was good as well.
Common Areas: All of the common areas are 5 star clean. I am surprised at how clean it was when you factor in the weather and dirt being dragged in. The lobby bar was nice for a beer with a Christmas tree etc adding to the mood. The classic stairway was nice for some photos. The Ritz and Park Hyatt are more of the western mega chain feel than the National (Giant lobby's etc). I felt the National was just as high of quality and with a better history.
Location: The location simply can not be beat. It is at Red Square and walking is no more than 2 minutes. The area is very safe and is very heavily filled with security as one would expect so close to the Kremlin. I never once felt unsafe at anytime of day or night. The location is amazing, plain and simple nothing compares from what I saw - although Metropol was a very solid location as well.
Service: The service was very very good from the ever friendly doorman whom provides weather updates and is always welcoming to the bar staff. I do not speak Russian but never had a problem communicating. They were very friendly and accommodating. The room was always made up spotlessly and turn down service was nice. All of the staff I encountered were nice.
Concierge: The concierge and her staff are top notch and made reservations for me. The two different women I dealt with spoke english very well and went out of their way to help me. They are an A+ staff. From arranging car service to general dinner items or directions they were great.
Breakfast: Expensive. I enjoyed it once but at 55USD a person I didn't feel the need to do it more than that. There is champagne included so having a few mimosas balanced the cost to me.
General Tip: Ground floor left hand side of the GUM is a grocery store. You can get beer, soda, champagne, etc for 1/6 the cost and food for cheap as well.
Overall: Highly Recommend- This hotel reminded me of the Royal Hawaiian in Hawaii. It is classic - not old or dated.
- Official Description (provided by the hotel):
- Built in 1903 by famed Russian architect Alexander Ivanov, Hotel National has been an awe-inspiring historic landmark for more than a century. Located at the very heart of Moscow's historical, cultural and business center, the magnificent hotel opens spectacular vistas of the Kremlin and the Red Square.The historical grandeur and understated elegance of the property, together with the The Luxury Collection's signature services and state-of-the-art technology, makes Hotel National a favorite destination for sophisticated global explorers visiting Moscow. ... more less
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