This was our first trip to Moscow. My wife joined me on this business trip. We initially stayed at another property, but wanted to move closer to the Kremlin area after the conference I attended concluded. We are so glad we made the move. From check-in to check-out the experience was fantastic. I met my wife at the property at the end of the day, and I had no less than 5 people ask me if I needed help after walking through the door. Most of the staff spoke very good English and were willing to help. The location is tough to beat with easy access from several metro stations and across the street from the Kremlin and GUM. Breakfast overlooks Red Square, and I recommend the buffet! We stayed in a studio room and it was plenty big. The shower was excellent. The wood floors were not an issue as others have posted. The room was clean and in good condition. The turn-down service made coming back to the hotel very welcoming.
The service in the bar and dining room was slow, compared to US standards, but well within the normal pace we found in Moscow. It seems dinner and a show isn't the usual, and with the pace of things in Moscow it seems it is either dinner or a show. But don't confuse slow with poor service. All we interacted with met every request and spoke fluent English. The prices for food and drink were a bit high, but not outrageous for a hotel of this size and location. The area around the hotel was very safe and easy for walking and shopping.
We would gladly stay here again in the future.
- Official Description (provided by the hotel):
- Built in 1903 by famed Russian architect Alexander Ivanov, Hotel National has been an awe-inspiring historic landmark for more than a century. Located at the very heart of Moscow's historical, cultural and business center, the magnificent hotel opens spectacular vistas of the Kremlin and the Red Square.The historical grandeur and understated elegance of the property, together with the The Luxury Collection's signature services and state-of-the-art technology, makes Hotel National a favorite destination for sophisticated global explorers visiting Moscow. ... more less
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