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All reviews foreign affairs panorama restaurant harp player red square nice hotel smolenskaya metro top floor arbat st junior suite walking street world cup stayed here for two nights river cruise the check in process russian food rooms are comfortable location is excellent
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Reviewed June 29, 2013

Stayed at the Golden Ring to attend a conference at the Expocentre at Moscow City. Although the hotel has a rather unimpressive exterior, the main public areas are well maintained, and well furnished albeit in a classic style. Checking was reasonably efficient and rooms are well equipped. Free wifi worked well. Bathroom well equipped but shower was one of those over the bath nozzle designs which always took a bit of fiddling to get the temperature right.....no problems with the room. Decent view from 15th floor. The air con was just adequate. Some nights would have preferred it being able to get a bit cooler.
Did not use business centre.
Health club was ok.
Only once ate at the hotel and food / service was good but not overwhelmingly so.
The location of GR is good for access to Metro system....a 5 min walk away.
My only small gripe was that on the nights was leaving there was only one person working reception when it needed two or three to handle the demand for checkin / taxi ordering etc.
I would stay here again. But I would be happy to stay somewhere a bit more modern and a bit less pricey.

Room Tip: Facing the front would be my recommendation......somewhere high up to get a view
  • Stayed: June 2013, traveled on business
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Thank kontiki-T60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BortElena598, Head of commercial department at Golden Ring Hotel, responded to this reviewResponded July 2, 2013

Dear "hardenedtraveler",

Dear kontiki-T60,

Our best greetings from the Golden Ring Hotel Moscow!

We are very glad that you had good experience and liked our hotel!

On behalf of the Golden Ring Hotel Hotel Management, we would like to thank you for sharing your experience on TripAdvisor. We are looking forward to welcoming you back to our hotel in the near future.

Sincerely yours,
Elena Bortnikova
Head of commercial department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

I am from Moscow, but never stayed in hotels there, always with family and friends. For this business trip, I stayed at the Golden Ring Hotel and was pleasantly surprised.

First of all, the hotel is in a great place, it's close to two different subway stations and it's right in the heart of the city. It's worth the money in that sense.

The rooms are clean, with superb views. The bathrooms are spacious and nice, the shower is lovely.

If you're going to Moscow for business or pleasure, this is definitely the place to consider.
Anything less than 200$ in Moscow or could be suspect.

this was just right.

Room Tip: I would vote to stay higher, you'd have better views.
  • Stayed: June 2013, traveled on business
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Thank denvertraveler06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BortElena598, Head of commercial department at Golden Ring Hotel, responded to this reviewResponded July 1, 2013

Dear denvertraveler06,

Thank you for your priceless review on Trip Advisor!
It is very important for our personell to receive so warm words.
Because we work hard to do our best for you, for our beloved guests!

I kindly ask you to send your opinion on our activities & service quality
directly to our top-level management at GM@hotel-goldenring.ru
Thank you for cooperation!


Waiting for you again and again!

Sincerely your,
Elena Bortnikova
Head of commercial department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

Just returned from 3 days holiday in Moscow ( first time visit). After scouring sites for Hotels , many of which seemed to have very small rooms I opted for a Junior Suite here which was only a small surcharge.
Hotel decor needeed a little updating but room was a really good size ( compared to other Moscow hotels I'd seen) and had the comfiest hotel bed I've ever slept in ! separate living area with couch , armchair , tea / coffee , minibar and 2nd loo. Room , linen etc all spotlessly clean . it was in high 80's when we were there but aircon worked a treat.
I really liked the location , 5 mins one way to old Arbat area for bars/ restaurants and Metro station , 5 mins in opposite direction for river cruise and modern shopping centre. Nice area , felt very safe - staff were all freindly and willing to help with directions etc. Would have no hesitation in recommending ( especially the suite if budget allows - Moscow was not a particularly cheap destination but worth it !)

Room Tip: A junior suite , we were in 1508 , a corner room and views over the skyline were very impressive
  • Stayed: May 2013, traveled as a couple
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Thank pkpenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BortElena598, Head of commercial department at Golden Ring Hotel, responded to this reviewResponded July 2, 2013

Dear "Shrives197",

Dear pkpenny,

On behalf of the team, thank you very much for your feedback after your stay with us - we of course very much like to be described as "Really good business hotel"!

It's great to see comments like yours because they show us that we are on the right track to create a great hotel that's loved by our guests.

We obviously would very much like to have your staying with us again and look forward to hearing from you. Thank you again for your feedback!

Sincerely yours,
Bortnikova Elena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2013

We stayed 3 nights at the Golden Ring Hotel in Moscow, in a "deluxe" room. Here is a summary of the good, the bad, the ugly: THE GOOD: Although the room was very small, the bed was very comfortable and the room sound-proof. The room was relatively clean, the bathroom was modern and bathroom amenities fine. Bottled water was provided, a welcome sight in a city which still has sanitation problems. THE BAD: The greeting on check-in was Soviet-style - no smiles, no welcome after a lengthy overseas trip, just "do you have a reservation or not?" Bickering went on between two check-in staff on our reservation until I asked whether there is a problem. Check-in after a sleepless night on flights was interminable. Our passports were confiscated until the next morning, again Soviet-style. The desk in the room was not upgraded for business computer use and finding electrical outlets became a floor-crawling game. The mobile shower head faced outward into the bathroom so that when you turned it on, the room got a shower, instead of you. The bathub was so narrow and its sides so sloping, that it was not possible to plant both feet squarely on level ground. One foot was uplhill while the other one was used for balance. The breakfast buffet featured canned fruit (!) that I hadn't seen since my early childhood, extremely fishy herring and salmon, but delicious bread. A lounge on the lobby floor featured snacks at outrageous prices. THE UGLY: According to the concierge, there were no group tours of Moscow but he could arrange a private tour/car with a guide. With each concierge contact, the price gradually shifted from 55 Euros for 2 to 3 hours, to 55 euros per hour, and finally a minimum of 3 hours. As soon as we entered the car, and identified ourselves as Americans, the guide/driver regaled us with his views: things were much better during communism, Gorbachev was a CIA plant, an enemy inserted by the US to bring down the Soviet Union, that baseball was invented in Russia, that the Tupelov airplane was destroyed by US politicians, etc. During the glorious Soviet Union, scientists, artists and musicians had free apartments, because they were the prestige of the Soviet Union - [so much for socialist equality]. I could not wait to escape this barrage of envy and pent-up frustration. The mediocre tour had little depth and solid information. The main shop in the lobby featured alligator and crocodile shoes for men in tis windows?! If you expect Western European/American/Asian comfort and service, I would not recommend this hotel.

Room Tip: Our deluxe room was small. Expect small or upgrade
  • Stayed: May 2013, traveled on business
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1  Thank lilacroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

I would rate this a three and a half star hotel. Good enough for me though, I have stayed here about 8 times on business trips. It is well situated and serves a marvelous breakfast, so your day starts on a high. The staff is mixed, nice and helpful during breakfast but less so in the bar. Reception is efficient but not al of them are good at English. The lifts are fast and plentiful. The rooms are OK but no 5 star by a long shot. One tea bag and one for a cup of coffee is not very generous. The men at the entrance should at least learn how to smile and a word of welcome would be nice.

Stayed: May 2013, traveled on business
Thank Komkommer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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