I have been to this hotel several time and always gave good reviews. This time I need to point a few things which are totally unacceptable when you pay that price in a Novotel. First of all , there are no "no smoking" in the lobby of the lobby bar , staff are nice at Reception but nothing special even as being an Accor gold member. It is winter and it was snowing and got ice on the road also to the access to the hotel, they could at least put salt , could be better. The room I had was big and nice but nothing to jump off, the maid service was really bad , empty cans of Coke for 2 days left on the table, paper on the floor , bed poorly done , tiny bath towel and as hard as ice, first day I had room service , the plate with butter and open salt and pepper was still in the room 3 days after , breakfast is a total rip off , for 30$ you get the same everyday , go to the bakery next to the hotel , its better and cheaper. I had to take myself , clean fork and knife and clean coffee cup as no one clear the table and clean it . total lack of service with very unfriendly people. I have been 18 times in Moscow and stayed in all the best hotels , I like Novotel for many reason but on my next visit I might change my mind and consider some other places. at over 200 euros/night , you expect a better service. I have heard some other people complaining about all the above details. If anyone from this hotel want to contact me , please feel free. This time was a big disappointment for my 7 days stay.
- Official Description (provided by the hotel):
- The Novotel Moscow Centre is a 4 star hotel ideal for your next business trip or holiday in Moscow. Guests enjoy the benefit of six conference rooms, WiFi internet, a restaurant serving Mediterranean cuisine, two bars and free parking. Unique architecture and interior design create a signature feeling of space enhanced by contemporary decor and modern facilities. 15 minutes from the Kremlin and 30 km from the international airport with a Metro station onsite. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, Cheap Tickets, ACCOR, Priceline, TripOnline SA and HotelQuickly so you can book your Novotel Moscow Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Moscow Centre Hotel Moscow
- Accor Moscow Centre
- Moscow Novotel