I have been to this book store on numerous visits to Moscow and surprised that they are still in business. While it offers the best selection of books in English, it is grossly overpriced. The staff are the absolute worst! Don't expect a greeting when you walk in the door or pass one of them in an aisle. There was one female employee standing inside the door as I walked in. At first I thought she was a manikin until she opened her mouth to yawn (without covering her mouth). I have never seen any one so bored with their job in my life. This store has so much potential, yet the management still run it as if they were living in the old Soviet days. A real shame.
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