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“very good, excellent location”

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InterContinental Moscow Tverskaya Hotel
Ranked #13 of 315 Hotels in Moscow
Certificate of Excellence
Ra'anana, Israel
Level Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“very good, excellent location”
Reviewed October 2, 2012

very good hotel. nice and big rooms. the location is the best - on the main street 20 minutes from the kremlin, the red square, the Bolshoy. Metro, supermarket - less than 5 minutes. very good Georgian restaurant when you go left of the hotel on the first street. Nice really Parisian Pastry , Paul, in front of hotel. No need for gym..... there us the walk to the red square. Nevertheless - jacuzzi would have done the hotel even better, Very good breakfast. Free Wi Fi in the room.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank litanir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, January 10, 2013
Dear Litanir,

Thank you very much for your comment here on Tripadvisor.
I am very happy that you enjoyed hotel design and location.
The hotel team is working very hard to make sure that every guest who stays with us has a great experience and we are extremely happy to see that you are so enthusiastic about your stay with us.
We would very much look forward to have you staying with us again.
Thank you for your feedback!

With best regards,
Julia Petrenko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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895 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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Switzerland
Level Contributor
245 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed October 1, 2012

TA doesn't let you re-write a review until after 3 months after your first stay which I can understand why but nevertheless I wanted to write better reviews (in this case) and had to wait until now. So stayed in rooms on 5th, 8th ad 9th floor in the past 3 months.

Well if you stay in on 5th floor you get carpet instead of parquet and so on above you meaning much less neighbor above noise. I also stayed again in wooden floors rooms on 8 & 9 but this time was lucky as I had no dancers above my room.

This time had room on side street (no noise no view) and rooms on Tverskaya street beautiful view but lots of noise. The soundproofing of the windows is very average, need to be revised as it is a problem in the window seals, the windows themselves are perfect.

Breakfast is good, they have a Nespresso Prof machine which makes better coffee than the hotel's. Only downside they have only one type of coffee available (at least 10+ available)

Got an extra hour late check out was a bit of a hassle but got it nevertheless...front desk staff seem a bit more amenable than in my previous review.

Still one small negative: irregular housekeeping quality, forgot to replace some towels, forgot to take away empty minibar bottles (which they did replace) not a major issue though. Friendly housekeepers.

Room Tip: Rooms on Tverskaya are noisy but you get an impressive view on Moscow
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AsiaLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 30, 2012

Very good, modern hotel ideal for a business trip (and leisure too!). Rooms very well appointed with modern styling, including very impressive and comfortable bathroom. Possibly the only weakness is the hotel bar which, while modern, lacks a little atmosphere

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emirates57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw,Poland
Level Contributor
124 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed September 27, 2012

As in every major city, I went to check the city's most famous hotels near by. We went to see the Ritz Carlton, Metropol, National and Hyatt hotels. We must say that imn all of them we fell like entering antiques shops, old and smelly. But when coming back to the intercontinental I couldnt feel better. Everything, fresh.modern and new. This is the latest addition to the city's 5 star hotels. its new ,stylish and uplifting your spirit. The location is top. close to evrywhere important in the so called the central ring. YO ucan find all atrractions just walking. opposite is the wonderful and not expensive Paul cafe, coffee shops 24 hours, few top restaurants, and many shops.
Young good looking personel,and entusistic service to do anythink you wish.
and one more thing which is unusual to Moscow, here the employees are not waiting with hands out for tips for every little and basic service they do, as in the other hotels.
Here they go out of the way for you and are even embaressd when you tip them. they allways say, no, its not necessary.

We had amzing junior suite,with fantsctic living room, working placd, spacy walk in closet, two 40 inch smart tv's, one in living room and one in bedroom and another 30inch tv in the bathroom.
This part deserves special mention. its the only bathroom with under floor heating that makes it so plesant to stand barefeet after shower. I always wonder whty hotels are not doing it as a rule???
The beddings and pillows were made of goose down extreme soft and pleasant. the amentiese were evrything you could ask for, incl;uding shower for two, bidet, rain shower, two sinks, magnified miror , bath robes and soft towels in few sizes.

The breakfast had fantastic slection of delicasies with all foreign newspapers and all drinks including Champaign and caviar,how can a breakfast be without it???
.
We also had the business lunch on the first floor restaurant . we took the fix mene for 650 rubels and we just discover that its the best deal in town. Dont look for anything elese outside. stay safe and have clean food inside the hotel. its a great value in Moscow. ( regular espresso anywhere cost no less then 5 Euro, and this is not in the fancty places)

For pickup from the airport we booked the hotel metrcedes limosines for 3600 rubels. we had lots of luggage and did not want to risk. We decide not to save on that.
Be aware that in Moscow each, so called taxi driver negotiates his own price, so just negotiate. you basically wil have no choice but to accept the offer or just walk. in case the metro can get you there, its the best choice, otherwise for not too long distance , if the weather in nice it can be interesting to just walk and explore the city and its people. Luckily, We discovered a driver that accepted just 500 rubels for a city ride, and we kept him for 3 days, picking us from the hotel and even took us to the airport for just 1500 rubels.
I cannot forget the fantstic spa of th ehotel. take a look at the design and the cabuinets which is realy beautiful and very well tought and planned.
The prices? if you can affort it, ( average 150-200 Euro treatments) then it worth the experience.
They wanted for my wife shmpoo and blow 200 euro!!!! welcome to Moscow.

Room Tip: book the club floor for complimentary drinks and dinner daily and superb breakfast.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jaytourel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 25, 2012

New hotel in good Moscow location. General Managerless when I stayed. Usual issues about not a well run hotel- a lot of basic errors, mostly resolved with profuse apologies and nice gestures. But a lack of management visibility and staff not being proactive all the time.

Room Tip: For a quiet room, ask for a room away from the main Tverskaya street
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank york1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, October 10, 2012
Dear york1000,

Thank you for you review. I am pleased that you liked the location of our hotel. We are ideally located next to all major shopping centers in the heart of the city. It is our regret that your stay was negatively affected by lack of presence from management side. Please accept our sincere apologies for any inconvenience you may have experienced. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
istanbul
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 24, 2012

it's on the Tverskaya Avenue which you can call the 5th ave of NY. Everything's just like you expect from a 5 star hotel bu t compared the other 5 stars chain you visit around the world, this one's a bit small hotel. you can't find taxis in front of the hotel, i guess that's a problem in Moscow. There are taxis in Moscow but they're tyrying to charge you whatever they want and they look dodgy.
I moscow wants to be one the metropolitan attraction, they have to sort out the taxi problem in the city.
There's a 'Paul' (bakery) across the hotel. That was the biggest plus fro me.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tutuaroundtheglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 24, 2012

The hotel is about 15 minutes walk from Red Square and the Kremlin.
The hotel looks really new and so are the rooms and their contents.
The bed and bedding are very comfortable, well-equipped and cozy bathrooms.
Breakfast offers different kinds of eggs, fruits and vegetables and I found it very good.
Staff was kind and helpful and Overall I had no problem or malfunction While I stayed there.
Note that most of the rooms are with double bed and only a few with twin beds

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bab_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review, September 26, 2012
Dear “Bab_72”,
thank you very much for taking the time to share your feedback from your recent stay online with the Tripadvisor-community.
We are happy to see that you enjoyed your stay.
Thank you staying with us - we are looking forward to welcoming you back!

With best regards,
Julia Petrenko
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Moscow Tverskaya Hotel

Property: InterContinental Moscow Tverskaya Hotel
Address: Tverskaya St., 22, Moscow 125009, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 315 Hotels in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Moscow Tverskaya Hotel 5*
Number of rooms: 203
Official Description (provided by the hotel):
Moscow's latest five-star hotel, located on the main street of the Russian capital, within easy reach of all important business and cultural venues in this exciting city. The hotel features 203 beautifully appointed rooms and suites that give give a distinctly residential feeling. Chekhonte restaurant serves food prepared to traditional Russian recipes, served in a new, modern presentation. P-Square Bar's motto is "Chocolate by Day, Martinis by night" and it is the perfect place for meeting friends or simply to hang out with good music and great drinks.InterContinental Spa will help you to relax and rejuvenate after a busy day in Moscow with brilliant treatments in an energizing atmosphere. ... more   less 
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