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Radisson Blu Belorusskaya Hotel
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Reviews (849)
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All reviewsbelorusskaya stationgolden palacewifi speedred squarebusiness classbusiness hotelnice hotelsheremetyevo airportminute walkrain showerwalk in showerexpress traindefinitely stay here againbusiness tripenjoyable staycomfortable roomexcellent breakfast
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Reviewed October 19, 2013

when we went to hotel reception, out of 6 person only one lady knows good english language to communicate with us. secondly there was no bell boy to take our luggage to our room. we had buffet lunch in hotel restaurant and it was not like 5 star. just in front of hotel there is golden girls club it was awesome. taxi from hotel to airport took around 2 hours and it is was costly too. taxi take about 20 to 30 mins to come to your hotel if you want it. no good restaurants nearby.

Room Tip: higher floor room
  • Stayed: October 2013, traveled with friends
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Thank honey00033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatiana L, Менеджер по обслуживанию клиентов at Radisson Blu Belorusskaya Hotel, responded to this reviewResponded October 29, 2013

Dear honey00033,
On behalf of the whole team I would like to thank you very much for taking the time to share your impression of your recent stay with us at the Radisson Blu Belorusskaya Hotel
We at Radisson Blu are always thriving to improve and comments from valuable guests like you always helpful.
Although English is not a native language for Russian employees I can assure that all our Front Office employee have reasonable level for the function they perform.
We would like to inform you and our future guests reading your feedback that our hotel offers complimentary shuttle to Belorusskaya Metro Station and Aeroexpress train that provide convinient 35 min ride to Sheremetievo International Airport.
Another important note is that our property is rated as 4 star upper upscale hotel on the Moscow Market.
You can find many restaurants with 10-15 minutes walk in White Square area and Tverskaya Street.

Again, thank you for your feedback - we would be very happy to welcome you back to the hotel to show you that we can in fact deliver the services that you expect from us.

With best regards,
Tatiana Loginova
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Overall a very good stay, and for sure the breakfast deserves a special mention. Sour dough bread, bircher muesli, multiple fresh juices and smoothies, good coffee options, all well presented. The gym is well maintained yet small. Newspapers available. Very good beds. The shuttle bus to Belorusskaya station is a plus.

  • Stayed: October 2013, traveled on business
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2  Thank alwaysexploring110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatiana L, Менеджер по обслуживанию клиентов at Radisson Blu Belorusskaya Hotel, responded to this reviewResponded October 29, 2013

Dear alwaysexploring110,

Thank you very much for taking the time to give us your feedback. We are very happy that you enjoyed your stay with us and liked in particular the Radisson Blu Super Breakfast experience, shuttle bus service and comfort of our beds.
We are certainly looking forward to welcoming you back to our hotel in the near future!

Kind Regards,
Tatiana Loginova
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

I liked this hotel. Good sized room, comfortable bed, fruit and a hand-written welcome note waiting for me on arrival. Very nice shower in the bathroom. Excellent room-service menu and the restaurant menu looked good, too. People at the front desk were efficient and helpful.

The location didn't concern me too much as I got straight into a car and went to the office. I don't think I would stay there for a holiday (on location grounds), but for a business perfect it was perfect.

  • Stayed: October 2013, traveled on business
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Thank ShropshireSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatiana L, Director of Operations at Radisson Blu Belorusskaya Hotel, responded to this reviewResponded November 3, 2013

Dear ShropshireSue,

Thank you very much for taking the time to share your positive feedback from your recent stay with us. The team and I are very happy that you enjoyed your time at the hotel.
We are delighted that our spacious room, bathroom with rain shower and our Food and Drink outlets were to your satisfaction.
We highly appreciate that you have highlighted our personal approach with hand written card and fruits on arrival.
As to the location we consider it is the best for the good night sleep, yet in close proximity to the city center.
We are certainly looking forward to having you stay with us again!

Kindest regards,
Tatiana Loginova
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

The room was good, big enough, with comfortable bed and nice bathroom. Breakfast was also good. Fitness centre available 24 hours. Hotel provide shuttle bus to Belorusskaya metro station. Staff was quite helpful, they could not find my reservation, but managed to book another room in a very short time, I could not wait any longer after taking 9 hours flight.

  • Stayed: October 2013, traveled on business
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Thank Ainur_kaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatiana L, Director of Operations at Radisson Blu Belorusskaya Hotel, responded to this reviewResponded November 3, 2013

Dear Ainur_kaken,

On behalf of the team I would like to thank you very much for taking the time to share your impression of your recent stay with us at the Radisson Blu Belorusskaya Hotel
We are happy that your stay with us was enjoyable and you have highly valued our service, spacious and comfortable room, fitness area, shuttle service and our unique Radisson Super Breakfast.
I am very proud of my Front Office team that could promptly solve the reservation difficulty.
We will be delighted to welcome you back at Radisson Blu Belorusskaya Hotel on your future trips to Moscow.
Kindest Regards,
Tatiana Loginova,
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

I have been to this hotel during a business trip.
The room are of good size with minibar, WiFi, flat screen TV, air-con. Bathroom was in very good condition with great shower.
Breakfast was ok, food wasn't the greatest but not too bad and good selection.

Great the Bar downstairs.

Yes Location is not the best as you need to walk 10 15 minutes from the closest metro station, but i have seen worse.

all in all positive experience

  • Stayed: September 2013, traveled on business
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Thank Daniele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 24, 2015

Dear Tecate_Jinja,
Thank you very much for taking the time to share your detailed feedback from your recent stay with us.
The team and I are very happy that you enjoyed your time at Radisson Blu Belorusskaya Hotel Moscow. We have taken note of all the comments and will work on them for further improvement.
We are certainly looking forward to welcoming you back to our hotel in the near future!

Kindest Regards,
Tatiana Loginova
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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