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“Good review gives you 5% off” 1 of 5 bubbles
Review of Bulgakov Hostel

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Bulgakov Hostel
Ranked #428 of 1,423 Specialty Lodging in Moscow
Woking, United Kingdom
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good review gives you 5% off”
1 of 5 bubbles Reviewed September 22, 2013 via mobile

We arrived at 5 am off the train, having booked a bed for the night so that we could sleep more, the hotel had double booked so we spent the first 2 hours sitting in the stair well waiting for someone to check out and are still waiting for our refund. They also offer a 5% discount for positive reviews on Facebook, TripAdvisor etc which makes it hard to trust anyone who says they had a nice stay.

  • Stayed September 2013
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank rrddaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
    12
    32
    19
    10
    22
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
manchester
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

We booked this hotel as we saw it receiving good reviews in both The Guardian travel section and the Time Out guide to Moscow. After we booked we then saw some really bad reviews on here about it, so I was apprehensive about how it would be. However we had an extremely positive experience. The staff were friendly and polite, not rude as described in some of the reviews. The room was clean and pleasant. There is also free wifi. We got replenished with clean towels on the second day. Given the very central location it is extremely good value for money.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lisamariaManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 25, 2013 via mobile

Location: excellent location, very central in a very touristy but highly convenient pedestrian street (Arbat), which has many stores, restaurants and cafes, a 24-hour supermarket (7th continent, close to Mc Donald's) and the usual street performers. Subway stations nearby and an easy walk to the Red Square and Kremlin.
Room: very clean and comfortable, recently renovated. As another reviewer pointed out, the room is very small and the ensuite bathroom (ours was room #6) is tiny, with no shower cabin, which means that when you shower you will inevitably get the entire bathroom, including toilet, wet. A tip is to remove the TP before showering. The only real issue (in summer) is that there is no AC, and it was 30 degrees outside.
Facilities: there's a small kitchen on the 3rd floor. We didn't use it but as a warning for budget backpackers, it didn't look like it had a stove or typical hostel facilities for cooking. The common WC close by was terrible.
Noise: as stated in other reviews, there's a bit of noise, mostly the AC units of several apartments and the 24-hour restaurant nearby. However, we had no trouble falling asleep even with our windows open, so it depends if you're a light sleeper.
Wifi: strong Wifi throughout the hotel
Conclusion: we really enjoyed the hotel and would recommend it. We were concerned with all the negative TA reviews, but we had a great experience. It depends a lot, as usual, on your expectations. If you're looking for a proper hotel, typical chain-standard with spacious rooms and common areas, you'll be disappointed. For us, after traveling for awhile in Russia and going through both not-spotless- clean budget hotels and good hostels but with very crowded shared bathroom, we appreciated very much the small yet clean and comfortable Bulgakov. Although the price seemed expensive at first, we found it good value when compared to other accommodations in expensive Moscow and St Petersburg.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank globetrottersaopaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 9, 2013

We arranged to be picked up from the airport as we were arriving at 3am, we confirmed with them the day before but when we arrived our taxi was nowhere to be seen. When we finally arranged a taxifrom the airpot (which we really didnt want to do as we have friends that got into trouble with a dodgy driver doing this) it took us an hour to find it as the entrance is on a different street to the address given with no signs.we then spent half an hour outside ringing the bell until a very grumpy man opened the door outraged to be woken up rather than apologetic about our situation. The next day the lady on reception was extremely rude to us, tried to make us pay for the taxi and when i explained wed been left in the lurch she simply said 'maybe he was sleeping'.its quite a sweet hostel in a central location even if the rooms are tiny, it could be nice if they employed helpful staff. We dealt with a lady called Olga before we arrived who seemed very helpful but we only had grumpy mean staff when there. They continued to be rude throughout our stay,the lady telling us through her mean little mouth and raised eyebrows that she was 'busy' when we tried to check out then shouting us back when we decided to go have breakfast upstairs until she wasnt busy. Try somewhere else.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LondonRosieLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havana, Cuba
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

I went to Moscow on a business trip. Tried to find a moderate priced hostel at a convenient location. The Bulgakov was it! One block from the Metro station, just at the Arbat street. Within walking distance to the Red Square.
The rooms are BASIC. Bathroom is SMALL. But ok for a short stay. They don't change the bedsheets, towels, just once in every 5 days, but you can do it if you wish for extra cost. Haven't tried the breakfast. 24 hours supermarket was a block away. Mu-Mu restaurant just down the street.
The night was very calm, I was concerned about the night noise I read previously at the reviews, but there was no noise at all.
I asked the manager to call a taxi for us to go to the airport. The car she called for us was a shame, a 25 years old Hyundai, we just sent him away.. That was the only downside of the hotel.
Ah yes, the entrance is really hard to find.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ParticularCuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed October 30, 2012

It takes skill and luck to find this little hotel in the first place. Although I was with a local, it took us 30 minutes of wandering around in the confusing backyards until we found it -- by chance! the best advice I can give is, watch out for a sign saying OTTO. this little store is next to the hotel entrance which is an unremarkable white door in a corner which is not visible when entering the backyard (hidden behind a wall). The receptionist was not at all interested in my complaint, simply remarking that everyone would complain about the fact that the hotel would be hard to find... but this is not due to the particularly bad service at the hotel, but rather normal unfriendly russian behaviour. don't take it personal. it's definitely not a service society. they give a [--] about what the customers think or say... you learn to cope with it...

the hotel itself is a converted bourgeoise building from the turn of the century 1900. it has been broken up into tiny rooms where 2 people can hardly be accomodated. 2 single beds, 1 sqm bathroom, no warderobe, small TV, good heating, thin walls, no breakfast but a communal kitchen where you can make your own tea/coffee. kettle, microwave, no cooker. the interior design is very special with a mix of charming old walls, IKEA, chandeliers and huge mirrors. many power plugs and free wifi also show that the target group is young people. it might get noisy when there are loud group of people. I was lucky and so tired anyway so that I slept quite well. also at the end of October 2012 there were building works in the floor above, including saturday and sunday. For 3.300 Rubels the place is definitely too expensive, but I guess it is the good location next to Arbat what you are paying for. The place is owned by a (nice - so I have been told) Russian lady. So, it's at least not a huge corporations who makes the profit.
If you can afford it and are undemanding at the same time, it is a special place to be. That's for sure. No bad taste three star hotel, but I don't think I would go back there next time.
PS: there is no elevator and nobody will help you with your luggage that needs to go up to the 2nd floor...

  • Stayed October 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Cocos33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed August 19, 2012

The room is cosy. The location in moscow is perfect! We have access to all things in Moscow walking. Is just a little expansive ( we sleep in a private room with private bathroom but there is other proposition and for this we don't know...) and there is not service breakfast.
Go there !

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rubicube51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bulgakov Hostel

Property: Bulgakov Hostel
Address: Arbat St., 49 | Entrance 2, Moscow 119002, Russia
Location: Russia > Central Russia > Moscow > Arbat
Hotel Style:
Ranked #428 of 1,423 Specialty Lodging in Moscow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bulgakov Hostel 2*
Number of rooms: 15
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