This hotel/hostel has nice pictures on its Web site, but the reality is that right now (March 2012) they're taking advantage of the off-season to do repairs and build a new room--and things are a bit grubby at the moment. The duty manager told us that by May 2012 things should be better. The building looks awful from the outside, and the areas under repair are in chaos, but the completed areas reveal some of the building's original elegance.
We used an online service to book a double room without conveniences. When we arrived, the sole available "double room" was up one floor from the unisex bathroom, right next door to the construction work, and secured by a padlock. Inside were three tiny beds, two pushed together and a third one nearby. We had put a request for a double bed with our request, and its absence was the last straw; we prepared to back out of our reservation. (We asked, "Why were we not told that a room fitting our specifications simply wasn't available?") After consulting with someone over the phone, the duty manager (whose English was good) gave us a small but very adequate room with toilet and shower included at the same price we'd arranged for the original room. Thus mollified, we had a nice night's sleep.
To sum up: the ramshackle impression you might get from previous comments is about right, but the staff were friendly and did what it took to provide for us. The next morning, we found a nice breakfast at Dunkin' Donuts' (!!) a few meters away, and were on our way to our next stop.
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