I chose this hotel based on the reviews here and for being chosen hotel of the year award on tripadvisor. We stayed here for 5 days in April 2013. This hotel deserves every star it has earned and beyond. It blew every expectation we had imagined it to be. AMAZING!! From the moment you arrive at the front door, the bellman graciously greeted us and carried our bags into the oppulent foyer, where additonal greeters welcome you. We were briskly checked in and personally taken to our room. The room was "WOW", very spacious and a beautiful view of the city. Everything was modern and electronic, simple to use. My wife loved the heated toilet seats and bidet. Every details were meticulously thought out from all the various amenities to the plush soft towels and shower robes. We utilized every service this hotel had to offer. The complimentary breakfast was the best we ever had in the world..from gourmet meat selection to various cheese selection, endless bread/bagel selections and copious sweet delicatessen..the selection goes on and on. The many waiters greeted us like royalties. Now this is how a CONTINENTAL breakfast should be...so good we made it a part of our regimen every morning to attend this fantastic meal. Next, the currency exchange place offered the BEST RATE throughout Moscow and St. Petersburg. They gave us 31 rubles per $1 US, the airport gave us 26 rubles, and 2 other independent exchange place gave us 28 and 29 rubles. Needless to say, we exchanged everything here...quick, safe, and in the convenience of your hotel. The concierge service proved valuable because we were a bit nervous on how to navigate Moscow and they put us at ease with their simple maps and directions, various help with translations, and checked holidays and hours for us since it was close to their victory day celebration. The spa/fitness/swimming pool had a very romantic resort-like feel to it...beautiful architect from the pathway to the locker rooms and and even showers!!..yes, public showers were so nice I had to try it out even though I took another shower in the room (my wife laughed at me for doing it). The hot tubs were wonderful and the lap swimming pool were very relaxing...after a whole day of site seeing we would go to the pool almost at 10pm to chill and relax. (It didn't get dark outside until like 10pm!! ) The shoe waxing and buffing machine was a nice touch because we got stuck in the rain a few days and it shined our shoes back to normal. The nearest metro station is a 5 minutes walk and the Kremlin and most site seeing venues are within 2-3 stops on the metro. Nearby are numerous cafes, shops, and restaurants. It even has it's own shopping mall next door..rather pricey, but nice to stroll through. I would definitely stay here again even if it's a bit on the $$$ side. Hands down the best hotel I've stayed at among all my vacation travels.
- Official Description (provided by the hotel):
- The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGUmi, a modern Japanese restaurant. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more less
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